Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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By: HP     Published Date: May 05, 2014
Leveraging HP breadth to increase security, lower risk, increase efficiency: Find out how CapitalOne has improved compliance, lowered risk, eliminated bottlenecks, reduced cost, and moved from silos to integration by leveraging the HP Software portfolio. Headquartered in McLean, Virginia, Capital One offers a broad array of financial products and services to consumers, small businesses and commercial clients in the U.S., Canada and the UK.
Tags : bsm, business service management, it operations group, it case study, capital one, automation, it management, knowledge management
     HP
By: Cloud Sherpas     Published Date: Sep 10, 2015
The Retail Operations team at Dick Smith moved to Google Apps with help from Cloud Sherpas just over a year ago to improve the communication and coordination between our 3,000 or so staff in 376 stores across Australia and New Zealand. Since then, we’ve seen some pretty dramatic improvements and efficiencies in the way we get information out to our staff, thanks to Google Drive and Google Sites.
Tags : google drive, moving to google, going google, cloud sherpas, it management, knowledge management, business technology
     Cloud Sherpas
By: Nasuni     Published Date: Nov 19, 2014
The global architecture and engineering firm Environmental Systems Design, Inc., had enough capacity to handle its data. The challenge was protecting that data. The firm would often have 15TB of data in production at a given time and its existing backup solutions simply could not keep pace. After quickly outgrowing several other systems, ESD turned to Nasuni’s enterprise storage as a service. Now, thanks to Nasuni’s automated backup, which delivers unlimited versioning, fast disaster recovery and an unmatched RPO, IT can stop worrying about backup and focus on its core mission of enhancing business productivity.
Tags : automated protection, enhanced productivity, data protection, backup solutions, it management, knowledge management, enterprise applications, data management
     Nasuni
By: Agile IT     Published Date: May 13, 2014
The American Federation of Government Employees (AFGE) is the largest federal labor union, representing close to 650,000 federal government employees. Since the organization was looking for a cost-effective solution to upgrade its mail system and communication environment, and its users were already familiar with Microsoft programs, the organization looked to migrate to Microsoft Office 365 with the help of Agile IT.
Tags : federal labor union, office 365, agile it, networking, it management, knowledge management, enterprise applications, platforms, business technology
     Agile IT
By: XO Communications     Published Date: Jul 22, 2015
Gannett views its private cloud and WAN capability as a strategic core competency and was looking for a strategic partner to support its growth and cloud initiatives. XO embraced this partnership and earned the trust of the media giant by providing superior technical expertise, smooth implementations, and responsive customer support.
Tags : gannett, private cloud, xo mpls ip-vpn wan, scalability, strategy, cloud, networking, security, it management, knowledge management
     XO Communications
By: ExtraHop     Published Date: Jul 25, 2013
Practice Fusion, the leading provider of web-based electronic medical records, used ExtraHop to improve collaboration between its Development and Operations teams. “We’re not just remediating problems faster, but preventing problems from occurring in the first place,” says John Hluboky, VP of Technical Operations.
Tags : collaboration, storage, technology, extrahop, best practices, knowledge management, data management, business technology
     ExtraHop
By: IBM     Published Date: Jan 20, 2015
Deploying a flexible, user-friendly framework for cloud-based risk modeling across multiple asset classes.
Tags : risk analytics, cloud-based risk modeling, asset classes, asset management, portfolio management, security, it management, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Oct 22, 2014
A case study on how a major oil and gas producer saves 35 percent on data storage costs and 30 percent in litigation-related costs by adopting a smarter data discovery and defensible disposal strategy, using IBM Enterprise Content Management solutions.
Tags : legacy data, data storage costs, data storage, content management, it management, knowledge management, data management
     IBM
By: ExtraHop     Published Date: Jul 25, 2013
Murphy USA has nearly 1,200 stores, and more than 700 of them share a 10Mbps VSAT link. So when something goes wrong with Murphy USA applications, it’s the Network team that answers the phone. Read the case study to learn how Murphy USA was able to understand what applications were doing over the network.
Tags : case study, best practices, applications, network, technology, it management, knowledge management, storage, business technology
     ExtraHop
By: Nasuni     Published Date: Nov 19, 2014
When world-class architecture and design firm Perkins+Will needed a high performance storage platform to support their global teams, they turned to Nasuni. With 24 locations around the world, traditional storage and data protection schemes were becoming expensive and difficult to manage. Teams in different locations wanted access to shared project data. Nasuni has allowed Perkins+Will to deploy a high performance storage platform that delivers data protection and synchronization at a fraction of the cost and complexity of any existing solution.
Tags : storage management, data protection, data synchronization, it management, knowledge management, enterprise applications, data management
     Nasuni
By: IBM     Published Date: Oct 27, 2016
Learn How IBM helped a leading bank's IT organization focus on innovation and strategic projects while massively reducing costs and streamlining operations
Tags : ibm, leadership, innovation, strategic planning, streamlining operations, knowledge management, enterprise applications, business technology
     IBM
By: Oracle     Published Date: Apr 29, 2014
This white paper examines how advanced controls can substantially improve the bottom line, the scope of the issues addressed by advanced controls, and the reasons why leading companies and experts who monitor cash leakage are increasingly looking to advanced control solutions.
Tags : oracle, cash leakage, cash management, improve the bottom line, vendor payments, advanced controls, knowledge management, enterprise applications
     Oracle
By: IBM     Published Date: Apr 09, 2015
Reducing costs is still a primary reason companies turn to Software as a Service (SaaS). But those at the front of the pack, like cloud leaders in general, are discovering how SaaS can help them achieve a much broader and more strategic goal—unlocking competitive advantage. These cloud leaders, called Pacesetters, are finding the reduced TCO is only the beginning of advantages offered by SaaS. Read this paper to learn how and why reducing TCO is just the beginning of the benefits offered by SaaS.
Tags : ibm, software as a service, saas, competitive advantage, team strategy, strategic partnerships, collaboration, efficiency, pacesetters, decision making, market agility, software development, knowledge management, enterprise applications, business technology
     IBM
By: Genesys     Published Date: Jan 24, 2013
This whitepaper discusses a deeper logic to multichannel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.
Tags : customer service, collaboration, multi-channel communication, genesys, core beliefs, media-savvy customer, knowledge management, enterprise applications, business technology, telecom
     Genesys
By: Dell     Published Date: May 04, 2015
Replacing an aging desktop fleet is an important investment in your business. Faster and more reliable systems that offer the latest technology provide your employees an opportunity to be more productive with less waiting while they work. New desktops also benefit your IT staff, with significantly lower power costs and support for out-of-band management to reduce costly desk side visits.
Tags : performance, repair, aging desktops, desktop replacement, employee productivity, networking, security, it management, knowledge management
     Dell
By: OnBase by Hyland     Published Date: Jun 10, 2015
The role of enterprise content management (ECM) as a centralized document repository is well established. However, the value of ECM increases exponentially when it is leveraged as an information hub between line-of-business (LOB) systems to facilitate key processes, keep data in sync and maximize investments in existing applications.
Tags : enterprise content management, ecm, enterprise information hub, line of business systems, it management, knowledge management, enterprise applications, data management
     OnBase by Hyland
By: LogMeIn     Published Date: Aug 27, 2013
While a lot of research has been done on the effectiveness and benefits of live chat, the customers voice is rarely heard. This report, written by Lauren Freemann from the e-tailing group, examines the customers' view on live chat and presents a deep insight into why consumers choose live chat. Findings include the key reasons for choosing live chat over other communication channels, best practices for deploying live chat successfully and key insights from the Annual Merchant Survey, a report that explores the merchants perspective of live chat implementations.
Tags : chat with chatters, consumers, retailers, chatting, logmein, customer support, e-tailing, merchants, knowledge management
     LogMeIn
By: SchemaLogic     Published Date: Jun 11, 2008
SchemaLogic of Kirkland, WA, provider of business semantics management software, announced that Chevron has chosen SchemaLogic Enterprise Suite as a critical software component for Phase 3 of the company's third-generation Global Information Link (GIL3) initiative. This strategic initiative defines Chevron's overall information management strategy, global hardware and software architecture and operating environment.
Tags : schemalogic, oil, gas, petroleum, sharepoint, share point, collaboration, chevron, knowledge management
     SchemaLogic
By: SchemaLogic     Published Date: Jun 11, 2008
Chevron and its subsidiaries use Microsoft SharePoint 2007 to share and exchange information. Yet, it was still a challenge for offices in one part of the world to use materials created by an office in another part of the world. And, the amount of information, shared electronically, was growing exponentially. As a result, the company faced a bit of chaos and a productivity hurdle that begged for more muscle.
Tags : chevron, schemalogic, oil, gas, collaboration, sharepoint, share point, knowledge management
     SchemaLogic
By: OpenText     Published Date: Aug 19, 2014
A lot of talk is in the marketplace about enterprise software deployment models: on-premises, cloud, hybrid, managed/hosted. The conversation is an important one for every enterprise as it considers enterprise applications. This document is designed to help you evaluate the available deployment options for enterprise fax solutions. It includes easy-to-follow tables that will allow you to build selection criteria based on your organization’s requirements and needs.
Tags : opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents, knowledge management, enterprise applications
     OpenText
By: OpenText     Published Date: Aug 19, 2014
A lot of talk is in the marketplace about enterprise software deployment models: on-premises, cloud, hybrid, managed/hosted. The conversation is an important one for every enterprise as it considers enterprise applications. This document is designed to help you evaluate the available deployment options for enterprise fax solutions. It includes easy-to-follow tables that will allow you to build selection criteria based on your organization’s requirements and needs.
Tags : opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents, knowledge management, enterprise applications
     OpenText
By: Extreme Networks     Published Date: Feb 20, 2015
Este documento expone cinco criterios clave que cualquier organización que se esté planteando desplegar o evolucionar su red inalámbrica debería tener en cuenta si pretende tomar una decisión de compra acertada.
Tags : soluciones wireless, byod, wi-fi, infraestructura, it management, wireless, knowledge management, enterprise applications
     Extreme Networks
By: Dell Software     Published Date: Oct 03, 2013
Download Dell’s Market Insight report, CIO’s View of Application Performance Management, and learn how APM technologies boost productivity, detect performance issues early and reduce time to market.
Tags : management solution, mobile applications, performance monitoring, apm, dell foglight, technology, knowledge management, enterprise applications, data management, business technology
     Dell Software
By: Cisco     Published Date: Oct 06, 2015
Read more to learn how Cisco’s Mobile Experience Business Offer can unleash the power of your network to better serve your customers with locations based analytics, real time interactions, and mobile experience development tools.
Tags : cisco, mobile business, cisco mobile experience business, cmx, cisco wireless infrastructure, crm, it management, knowledge management, enterprise applications, data management
     Cisco
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