Data Center

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By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
Tags : cloud computing, cisco, contact center, best practices, cloud network, data center
     Cisco
By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Tags : contact center, cisco, omnichannel routing, cloud computing, cloud infrastructure, data center
     Cisco
By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Tags : gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing, data center
     Cisco
By: Cisco     Published Date: Jan 04, 2016
Sin embargo, los costes operativos se dispararon, ya que se necesitó una serie de procesos complejos y laboriosos. Con el tiempo, estos costes se controlaron gracias a una mayor integración de los servidores y la infraestructura de la red, así como a capacidades de software más avanzadas.
Tags : cisco, virtualization, sdn, wan, cloud, networking, wireless, data center
     Cisco
By: Cisco     Published Date: Dec 04, 2015
Businesses must become agile and provide differentiated service as customer demands and expectations change.
Tags : cisco, cloud, data center, customer, business, networking
     Cisco
By: Cisco     Published Date: Nov 17, 2015
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
Tags : ovum, cisco, white paper, cloud contact center, contact center solution, cloud technology, business technology, data center
     Cisco
By: Cisco     Published Date: Feb 13, 2015
Get CIO perspectives on the changing roles and relevance of IT teams in this report.
Tags : cloud computing, security, compliance vulnerabilities, visibility, service level agreements, cloud technologies, data management, data center
     Cisco
By: Cisco     Published Date: Feb 13, 2015
We have now strengthened the scope of our Unified Computing System by expanding our data centre management capabilities. Download your free white paper and learn how we have become the key supplier of converged technology and services in this space.
Tags : ucs, datacenter, data management, mobility solutions, networking hardware, datacenter services, collaboration, ucs architect, data center
     Cisco
By: Cisco     Published Date: Dec 23, 2014
Download our white paper to see how Cisco provides a cost-effective solution for migration from 10-Gbps to 40-Gbps infrastructure.
Tags : data center, consolidation, server virtualization, new applications, it management, data management
     Cisco
By: Cisco     Published Date: Dec 23, 2014
Cisco and Intel are here to help you get more from the data that is gathered and stored on your network. Unleashing IT: Big Data Special Edition is dedicated to helping you sort through the sea of data in your hands and better position your organization for the future.
Tags : big data, data center, cisco, intel, it management, data management
     Cisco
By: Cisco     Published Date: Dec 23, 2014
Get your IDC report on how enterprises are adopting both private and hybrid cloud computing models for business. Learn about their challenges, and how Cisco Intercloud Fabric helps to address them.
Tags : the cloud, cloud computing, transitioning, hybrid, adopting, it management, data center
     Cisco
By: Cisco     Published Date: Apr 08, 2014
Malware detection and cloud services are two areas of continuing disparity among SWG vendors. Our market analysis of the vendors highlights key differences in these capabilities and other key functions.
Tags : cisco, malware detection, malware threats, security, cloud computing, swg vendors, data center
     Cisco
By: Cisco     Published Date: Apr 07, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
Tags : cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
     Cisco
By: Cisco     Published Date: Apr 07, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
Tags : cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
     Cisco
By: Cisco     Published Date: Apr 07, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
Tags : cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
     Cisco
By: Cisco     Published Date: Apr 04, 2014
A Cisco infographic on the predicted growth of the cloud with projections and behavioral predictions until 2017.
Tags : cisco, cloud, data center, growth, predictions, research
     Cisco
By: Cisco     Published Date: Apr 04, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
Tags : cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
     Cisco
By: Cisco     Published Date: Apr 04, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
Tags : cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
     Cisco
By: Cisco     Published Date: Nov 08, 2012
Forrester Consulting delivers a 2012 summary of trends and survey results from organizations with 100-1500 employees.
Tags : byod, bring your own device, cisco, mobility, workplace mobility, byod deployment, business technology, data center
     Cisco
By: Cisco     Published Date: Nov 08, 2012
This document discusses the importance of the network to cloud computing, why the network must change, and what Cisco is doing to lead these changes.
Tags : networking, cloud, it infrastructure, deployment, cloud infrastructure, cisco, business technology, data center
     Cisco
By: Cisco     Published Date: Nov 08, 2012
Download this whitepaper to learn more about the Cisco® Unified Data Center platform, designed specifically to overcome the current data center constraints and provide agile, simplified, and efficient IT service delivery and cloud computing.
Tags : unified data center, cloud infrastructure, cloud computing, unified management, cisco, business technology, data center
     Cisco
By: Cisco     Published Date: Nov 08, 2012
This white paper addresses technical professionals who want to increase the efficiency and flexibility of their data center and are considering deployment of private cloud or delivery of IT as a service (ITaaS).
Tags : business agility, data center, unified data centers, cloud computing, cisco, virtualization, automation, itaas, business technology
     Cisco
By: Cisco     Published Date: Nov 08, 2012
This paper provides an in-depth explanation of the benefits of high-quality video.
Tags : video collaboration, telepresence, cisco, roi, calculator, business technology, telecom, data center
     Cisco
By: Cisco Systems     Published Date: Oct 01, 2013
The Cisco® Global Cloud Index is an ongoing effort to forecast the growth of global data center and cloud-based IP traffic. In this paper, take a look ahead at virtualization and cloud computing trends on the horizon. View report.
Tags : cisco global, cloud, forecasting, best practices, virtualization, cloud computing, trends, telecommunication, wireless, business technology, telecom, data center
     Cisco Systems
By: Cisco Systems     Published Date: Jun 27, 2013
This practical guide can help you choose the best cloud solution for your company. If you are considering alternatives to an on-premises communications system, you need to thoroughly understand the issues and options. Since anyone with a server and an Internet connection can become a cloud vendor, how do you know what to ask, or who to believe? This guide gives you a three-step process, or evaluation guide, you can use to cut through the hype and make an informed decision.
Tags : cloud solution, integrated solution, application, network, on-premises communication system, technology, networking, knowledge management, data management, business technology, data center
     Cisco Systems
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