Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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By: IBM     Published Date: Jul 22, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
Tags : ibm, commerce, customer analytics, customer experience, digital intelligence, forrester, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 22, 2016
Ordinary analytics tools can’t keep up with today’s digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBM’s Customer Experience Analytics solution can solve them.
Tags : ibm, commerce, customer analytics, customer insight, data insights, business opportunity, analytics, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 22, 2016
"Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure what’s working and what you need to improve. IBM host a webinar presenting tips on how to measure the customer experience for your brand and how to use that data to build better journeys. Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: • Best practices to measure the quality of digital customer experiences • Guidance on the kinds of tools to use to capture the right CX metrics • Tips for integrating metrics, including the role of customer journeys • Techniques to drive action and improve digital experiences"
Tags : ibm, commerce, customer analytics, marketing, customer experience, customer insight, forrester, digital experience, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 22, 2016
Read this white paper to learn how a convergence of trends in consumerization and technology is transforming healthcare, and get an in-depth look at the key challenges and opportunities ahead.
Tags : wedi, consumer-drive, mobile-first, healthcare, commerce, analytics, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 22, 2016
You’ll learn: - About the mandates that will significantly increase transaction complexity and transaction volumes for payers and providers - How to reduce costs and improve processing efficiencies while also decreasing the risk associated with data movement - Ways to improve customer service and ensure compliance with evolving regulations while reducing IT operating expenses
Tags : ibm, healthcare, affordable care act, b2b, hipaa, edi regulations, knowledge management, enterprise applications, business technology
     IBM
By: IBM     Published Date: Jul 22, 2016
View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations.
Tags : ibm, commerce, b2b, b2b integration, ibm cloud services, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 22, 2016
This smartpaper presents an overview of the B2B integration landscape—its challenges, opportunities and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM cloud to excel amid escalating global complexity, demand volatility and new customer requirements.
Tags : ibm, b2b, b2b cloud integration, b2b integration, cloud, integration, smart paper, knowledge management, enterprise applications, business technology, data center
     IBM
By: IBM     Published Date: Jul 22, 2016
IBM B2B Cloud Services comprise a comprehensive set of cloud-based B2B integration features and capabilities, which can be delivered on demand, as fully managed services, or under a hybrid management model. With IBM B2B Cloud Services, enterprises can meet a range of trading partner onboarding and management requirements, as well as improving reliability and performance of and control over multi-enterprise process automations.
Tags : ibm, commerce, swot assessment, ibm b2b cloud services, cloud, b2b, b2b integration, knowledge management, enterprise applications, data center
     IBM
By: IBM     Published Date: Jul 21, 2016
This e-book explores the many uses of client insights for banking and wealth management. By using sophisticated analytics and cognitive capabilities, your organization can gain deep understanding of what matters most to your clients. Knowing them well helps to provide targeted, personalized service that they value and increases their loyalty. It’s a smart pathway for reducing churn and generating new revenue models through meaningful cross-selling opportunities in today’s customer-centric world.
Tags : ibm, banking, client insight, financial services, engagement, client insights, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 20, 2016
This webcast will help you understand how your business can benefit from the IBM MQ Appliance, and where it can fit into your business today.
Tags : ibm, middleware, mq appliance, ibm mq appliance, hardware, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 19, 2016
This video demonstrates how IBM’s Behavior Based Customer Insight for Banking leverages predictive analytics to help you personalize customer engagement and deliver customized actions. The solution leverages advanced predictive models to analyze customer transactions and spending behavior to more deeply understand customer needs and propensities, anticipate life events, and help provide a unique customer experience.
Tags : ibm, banking, finance, consumer insights, business intelligence, business anlytics, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 19, 2016
This interactive demo demonstrates how IBM’s Behavior Based Customer Insight for Banking leverages predictive analytics to help you personalize customer engagement and deliver customized actions.
Tags : ibm, banking, finance, consumer insights, business intelligence, business anlytics, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 19, 2016
Learn new ways of analyzing digitally connected customers-from dynamic segmentation to the use of advanced analytics. With predictive tools, banks can analyze transactions and spending behavior to better understand customer needs, anticipate life events, and provide a unique experience.
Tags : ibm, banking, finance, consumer insights, business intelligence, business anlytics, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 15, 2016
This Market Guide helps CISOs identify emerging data-centric audit and protection tools. IBM is positioned with a centralized management console approach across multiple silos and has coverage of all the key capabilities evaluated by Gartner.
Tags : ibm, gartner, data, dcap, data-centric audit protection, security, knowledge management, enterprise applications, data management
     IBM
By: IBM     Published Date: Jul 14, 2016
How do you keep 130,000 guests safely entertained, fed, watered and informed in a sustainable way? Roskilde Festival knew that the critical insights lay hidden in huge volumes of real-time data. The Copenhagen Business School used IBM technologies to build a cloud big data lab that correlates information from multiple sources, delivering valuable insight for planning and running the festival. Download to learn more.
Tags : ibm, datamart on demand, data, analytics, big data, real-time data, cloud, cloud data analytics, knowledge management, enterprise applications, data center
     IBM
By: IBM     Published Date: Jul 12, 2016
This video provides an overview as to how governments can provide better services to citizens with IBM Case & Capture. Watch to learn more.
Tags : ibm, ecm, analytics, government, big data, ibm case and capture, knowledge management, enterprise applications, data center
     IBM
By: IBM     Published Date: Jul 12, 2016
Informative infographic featuring case management and data capture solutions to put the customer experience first.
Tags : ibm, ecm, data analytics, analytics, big data, customer experience, knowledge management, enterprise applications, data management, data center
     IBM
By: IBM     Published Date: Jul 12, 2016
Join IBM and partner Zementis in this webcast to hear how Predictive Model Markup Language (PMML), an industry standard, is helping solve business obstacles and enabling users to: - Drive timely and relevant insights via in-line predictive analytics - Score thousands of data records per second, scaling with business needs to enable instantaneous decisions - Improve performance and cost efficiency by reducing or eliminating movement data off-platform to conduct analysis
Tags : ibm, z systems, predictive analytics, analytics tools, zementis, predictive model markup language, pmml, security, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 12, 2016
As most companies now realize, analytics is increasingly more of an integral part of their day-to-day business operations. In a recent survey by a global research firm, 80% of CIOs stated that transition from backward-looking, passive analysis must shift to forward-looking predictive analytics. The challenge is that many analytic solutions are aligned to a specific platform, tied to inflexible programming models and requiring vast data movement. In this webcast, Forrester and experts from IBM will highlight how technology like Apache Spark on z/OS allows businesses to extract deep customer insight without the cost, latency and security risks of data movement throughout the enterprise.
Tags : ibm, forrester, apache spark, spark technology, z systems, security, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Jul 08, 2016
Big data analytics offer organizations an unprecedented opportunity to derive new business insights and drive smarter decisions. The outcome of any big data analytics project, however, is only as good as the quality of the data being used. Although organizations may have their structured data under fairly good control, this is often not the case with the unstructured content that accounts for the vast majority of enterprise information. Good information governance is essential to the success of big data analytics projects. Good information governance also pays big dividends by reducing the costs and risks associated with the management of unstructured information. This paper explores the link between good information governance and the outcomes of big data analytics projects and takes a look at IBM's StoredIQ solution.
Tags : ibm, idc, big data, data, analytics, information governance, knowledge management, data management, data center
     IBM
By: IBM     Published Date: Jul 08, 2016
This paper from Osterman Research, explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
Tags : ibm, osterman, roi, big data, data, analytics, information governance, knowledge management, data management, data center
     IBM
By: IBM     Published Date: Jul 08, 2016
Read this Forrester whitepaper to learn more about the critical, yet often overlooked, role that data classification and data discovery can play in reducing your organization’s risk and enhancing security.
Tags : ibm, forrester, data discovery, big data, data, analytics, information governance, knowledge management, data management
     IBM
By: IBM     Published Date: Jul 08, 2016
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
Tags : ibm, analytics, forrester, ecm, ecm platforms, enterprise content management, knowledge management, enterprise applications, data management
     IBM
By: IBM     Published Date: Jul 08, 2016
This analyst thought leadership report by TEC discusses the need for organizations to adopt modern ECM tools. Learn how IBM ECM with Box integrations can help establish easy and secure information access, sharing and collaboration to your digital business strategy.
Tags : ibm, analytics, tec, ecm, ecm platforms, enterprise content management, box integration, knowledge management, enterprise applications, data center
     IBM
By: IBM     Published Date: Jul 08, 2016
This ebook takes you on a journey to discover a cloud-based content management solution that provides greater visibility and collaborative control over business content. Meet Mike, an IT Solutions Executive, looking for an innovative way to collaborate that's secure, easy to use, immediate and accessible -- all while meeting strict governance policies.
Tags : ibm, analytics, ecm, ecm platforms, enterprise content management, box integration, cloud management, knowledge management, enterprise applications, data management
     IBM
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