The Vornado company is a legend in their industry as the "Leader in Air Flow Technology." Consumer interaction is important to the Vornado brand, so including chat on their website, where consumers can have not just a quick dialogue with a Vornado product specialist, but a live conversation, was a necessity. Using BoldChat Enterprise gave Vornado the opportunity to meet this communication need and to solve an increasing email management need too.
IT strategies in insurance have traditionally been driven by business objectives and business strategy. But with technology advancements for mobile solutions, social media, analytics, content management (ECM), and process automation, insurers can now take a conjoinment view to evaluate opportunities and drive differentiation. Read more in this paper from Mark Breading of Strategy Meets Action.
iS3, creator of the award winning anti-spyware technology STOPzilla and other solutions, needed a more nimble and efficient way to support prospects and customers. Download this case study to read how iS3 utilized an innovative chat solution to streamline its customer service, reduce response time and increase productivity - all at a more than 70% savings to their previous solution in the first year alone.
IBM IT service management solutions help control costs, enhance performance and increase security in the virtual environment, with software for IT provisioning, IT monitoring, virtual storage, IT security, usage and accounting, software license management and more.
In this whitepaper find out what you need to know about network visibility, network security and network forensics in 1, 10, 40 and 100Gbps network environments.
Even as colleges and universities have expanded to new campuses and adopted a variety of technology platforms, the IT helpdesk often remains a centralized resource operating from a single location. Effective remote support allows technicians to be "everywhere at once" and reduces the cost of providing quality support.
This white paper discusses the opportunities that can be had with a cloud infrastructure and reveals the changes that need to be made to ensure a truly successful cloud infrastructure.
In order to effectively purchase a document management solution, one must evaluate numerous products and vendors to determine the solution most appropriate for their business.
Using a fully integrated HR system to streamline and improve overall operations can help companies become leaders in their respective industries. In this white paper, learn the steps to finding the right HRIS for your organization.
An important part of the value of automating DSD operations comes from the ability to give customers delivery receipts, order forms and invoices on the spot.
