Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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By: IBM     Published Date: Oct 13, 2015
What truly affects the cost of a data breach? Ponemon Institute’s latest study of 350 organizations around the globe details both the cost and impact of data breaches, with breakdowns by industry and country.
Tags : ibm, data breach, ponemon institute, jp morgan, global analysis, networking, security, software development, it management, knowledge management, enterprise applications, data management, business technology, research
     IBM
By: OnBase by Hyland     Published Date: Oct 12, 2015
See how implementing an ECM solution enterprise-wide helps meet your constantly evolving business needs
Tags : ecm, electronic capture, technology, ecm implementation, technology decision making, networking, it management, knowledge management, data management
     OnBase by Hyland
By: IBM     Published Date: Oct 12, 2015
This IBM-commissioned profile of government information management professionals examines the challenges of dealing with the increase in digital and unstructured content as well as the roles that shared capture service and improved case management.
Tags : ibm, forrester, digital, engagement, forrester technology, information management, software development, it management, knowledge management, enterprise applications, business technology
     IBM
By: IBM     Published Date: Oct 12, 2015
Read this report from Gartner to learn why IBM is named a Leader in Case Management and is well positioned in ability to execute and completeness of vision.
Tags : ibm, gartner, case management, synergy, magic quadrant, software development, knowledge management, enterprise applications, data management, business technology
     IBM
By: IBM     Published Date: Oct 12, 2015
MWD Advisors report on how Case Management technology can help drive effective outcomes & how a clear Content Management strategy underpins success in Case Management
Tags : ibm, content management, case management, mwd, content, software development, knowledge management, enterprise applications, data management, business technology
     IBM
By: Cloud Sherpas     Published Date: Oct 09, 2015
As Australia’s largest retailer with more than 3,000 stores across Australia and New Zealand, Woolworths 200,000 employees need intuitive technology that enables them to stay connected, work together and have fun.
Tags : google drive, moving to google, going google, cloud sherpas, it management, knowledge management, business technology
     Cloud Sherpas
By: Cloud Sherpas     Published Date: Oct 08, 2015
Watch this webinar replay to explore common retail uses cases for Google Apps for Work in detail and discover how adopting these solutions can help you create a more collaborative environment for your organisation.
Tags : apps for retail, google for work, consumer experiences, knowledge management, enterprise applications, business technology
     Cloud Sherpas
By: IBM MaaS360     Published Date: Oct 08, 2015
For a deeper dive into the EMM shift, Aragon sheds light on the need for secure and managed sharing of content to mobile devices.
Tags : ibm, mobile, content management, mcm, aragon research, networking, software development, wireless, knowledge management, business technology
     IBM MaaS360
By: Cisco     Published Date: Oct 06, 2015
Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Tags : email response, mobility, web chat, collaboration, management, analytics, networking, it management, knowledge management, enterprise applications
     Cisco
By: Cisco     Published Date: Oct 06, 2015
Hear more about how Customer Engagement has evolved from 'carbon based interaction' (live contact centers) to 'silicon based interaction' (self service applications and communities), and how this is quickly becoming the new recipe for customer engagement success.
Tags : customer engagement, cisco, self service application, customer engagement success, contact centers, networking, it management, wireless, knowledge management, enterprise applications
     Cisco
By: Cisco     Published Date: Oct 06, 2015
Read more to learn how The Virtual Expertise business offer delivers a consistent, interactive experience that increases upsell/cross sell, improve expert productivity, and increases customer loyalty.
Tags : cisco, virtual expertise, expert productivity, interactive experience, crm, customer loyalty, networking, it management, knowledge management, business technology
     Cisco
By: Cisco     Published Date: Oct 06, 2015
Read more to learn more about the omnichannel value proposition, and why it represents the next generation of contact center technology.
Tags : omnichannel, contact center, contact center solutions, crm, customer relationship management, contact center technologies, it management, knowledge management, enterprise applications, business technology
     Cisco
By: Cisco     Published Date: Oct 06, 2015
Read more to learn how Cisco’s Mobile Experience Business Offer can unleash the power of your network to better serve your customers with locations based analytics, real time interactions, and mobile experience development tools.
Tags : cisco, mobile business, cisco mobile experience business, cmx, cisco wireless infrastructure, crm, it management, knowledge management, enterprise applications, data management
     Cisco
By: Microsoft Dynamics     Published Date: Oct 05, 2015
CSO Insights analysts gathered 100+ metrics from 1,500+ sales executives to develop insights on three key areas: • the challenges facing their sales teams • why those problems exist • how they are successfully reengineering their teams to overcome those challenges Based on this data, the whitepaper How to Build a World-Class Sales Organization clearly outlines how to increase productivity and collaboration so reps can spend more time selling.
Tags : sales strategies, sales performance, sales performance management, sales organization, sales effectiveness, sales efficiency, how to increase sales, how to improve sales, how to boost sales, how to improve sales performance, how to grow sales, improve sales performance, improving sales performance, improving sales, increase in sales, increase sales performance, ways to improve sales, ways to increase sales, sales closing techniques, closing sales
     Microsoft Dynamics
By: IBM     Published Date: Oct 02, 2015
This book helps you understand DevOps and how your organization can gain real business benefits from it. You'll also discover how a holistic view of DevOps that encompasses the entire software delivery life cycle - from ideation and the conception of new business capabilities to implementation in production - can bring competitive advantage in a continuous delivery world.
Tags : dev ops, software delivery, production, delivery, development, operations, cloud, customer service, it management, knowledge management, enterprise applications, business technology
     IBM
By: IBM     Published Date: Oct 02, 2015
This ebook outlines four steps to develop a proactive approach to data security and privacy that will help you keep big data safe, and shows how IBM InfoSphere solutions can help protect data while giving your staff the right levels of access to do their jobs efficiently and accurately.
Tags : ibm, big data, data security, privacy strategies, ibm infosphere, security, it management, knowledge management, business technology
     IBM
By: IBM     Published Date: Oct 02, 2015
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
Tags : ibm, fraud prevention technology, fraud loss reduction, operating costs, security, it management, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Oct 02, 2015
A white paper discussing why global threat intelligence is more important than ever in the fight against web fraud, and how IBM uses this threat intelligence to deliver automated threat protection to financial institutions.
Tags : ibm, global threat intelligence, automated protection, web fraud, threat protection, security, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Oct 02, 2015
Confused by all the agile advice? Relax! With Agile for Dummies by your side you’ll learn the fundamentals of agile and how to increase the productivity of your software teams while enabling them to produce higher-quality solutions that better fulfill customer needs much faster.
Tags : ibm, agile principles, agile practices, best practices, unified process, agile modeling, it management, knowledge management, data management
     IBM
By: Symantec     Published Date: Oct 01, 2015
To help create a more secure web, Google now gives HTTPS-secured sites an SEO (Search Engine Optimization) boost to help safer sites become popular sites. Learn more about this and other ways to boost your ranking - Download our Raise your Google Ranking guide and view the infographic.
Tags : https-secured sites, seo, google ranking, security, knowledge management
     Symantec
By: CDW     Published Date: Sep 29, 2015
This is a whitepaper about pre-validated systems assisting it;s effort to simplify infrastructure management and free up resources for innovation efforts.
Tags : converged, infrastructure, management, innovation, resources, channel, optimize, it management, knowledge management
     CDW
By: CDW     Published Date: Sep 29, 2015
This is a whitepaper about enterprise datacenters straining to keep pace with dynamic business demands.
Tags : datacenter, enterprise, business, demands, strategies, architect, software, performance, knowledge management, data management
     CDW
By: CDW     Published Date: Sep 29, 2015
This is a whitepaper about how to build a business case for selecting the optimal solution.
Tags : business, solution, operational, expenditures, virtual, desktop, infrastructure, vdi, network, software, hardware, it management, knowledge management
     CDW
By: Polycom     Published Date: Sep 18, 2015
With telecommuting and mobility on the rise in the workplace, the conference room as the main hub of collaboration is beginning to look like an archaic concept. Wainhouse Senior Analyst Andrew Davis believes it’s just the opposite. With the proliferation of video collaboration, conference rooms are actually becoming an even more integral part of the workplace.
Tags : telecommuting, mobility, on-demand webinar, polycom, networking, it management, knowledge management, enterprise applications, data management, human resource technology
     Polycom
By: VMware AirWatch     Published Date: Sep 16, 2015
This whitepaper shows how AirWatch® Enterprise Mobility Management (EMM) easily integrates with both Office 365 APIs and VMware Identity Manager, or your on-premise identity management or cloud, to optimize UX and ensure your data is secure across all devices and platforms.
Tags : airwatch, emm, office365, cloud, software development, it management, wireless, knowledge management, enterprise applications, platforms, data management, business technology
     VMware AirWatch
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