IT Management

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
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By: Managed Systems, Inc.     Published Date: Aug 14, 2008
No matter the size of the business, technology plays a critical role in its financial success. At the most basic level, companies have to deal with desktop and laptop computers for all their employees, e-mail, access to the Internet, Blackberries, and other kinds of on-site and remote devices. Add networking issues like viruses, spam and bandwidth utilization, and suddenly, this effort becomes a major challenge to anyone operating a small or mid-sized business (SMBs) with limited resources and a limited budget.
Tags : network management, smb, small business, medium business, mid-sized business, smb networks, managed systems, it services, outsourcing, outsourced it, managed services, managed systems, tech support, it solutions, security, compliance, disaster recovery, it management
     Managed Systems, Inc.
By: ITManagement     Published Date: Jul 24, 2008
The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. So when you know it's time for a network upgrade, you need to have more than the technical facts — you need to arm yourself with a rock-solid business case. Start with these 10 ways to sell the members of your upper-management team on the network upgrade.
Tags : it management, upgrade, servers, management, network, network upgrade, selling management, itmanagement, networking
     ITManagement
By: Mailtrust     Published Date: Jul 07, 2008
Email is absolutely critical in making users productive: for example, a February 2008 survey conducted by Osterman Research found that 93% of email users consider email to be important or critical in helping them to get their work done. However, most decision makers are not aware of the true cost of providing email functionality to their users.
Tags : messaging, email, e-mail, email costs, cost of email, cost of e-mail, mailtrust, it management
     Mailtrust
By: AT&T     Published Date: Jun 25, 2008
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
Tags : consulting, consult, consultant, management, expert, expertise, guidance, implementation, at&t, att, it management
     AT&T
By: eG Innovations     Published Date: Jun 13, 2008
This EMA white paper investigates virtualization management issues in detail, outlining the key drivers and outcomes of virtualization, explaining critical inhibitors to virtualization success (and how to overcome them), and describing core virtualization performance management solution requirements. It also briefly describes one such solution, the eG Enterprise Suite, and includes a short case study highlighting this solution in action.
Tags : virtualization management, application performance management, it infrastructure management, root cause diagnostics, eg innovations, virtualization, it management
     eG Innovations
By: IBM     Published Date: Jun 11, 2008
Today's organizations face a tough set of challenges. Markets around the world have become increasingly volatile. Competition is more intense. Mergers, acquisitions and divestitures demand revisions in business plans and the IT infrastructures that support them. And IT departments have to keep doing more-and better-with budgets and resources that are already stretched to the limit. To meet these critical challenges, your organization needs much greater flexibility in its business models and business processes.
Tags : ibm, ebf, ibm ebf, it management
     IBM
By: IBM     Published Date: Apr 23, 2008
This white paper explains the why's and how's of data center transformation. It reveals the breakthrough IBM approach that supports dynamic, service oriented applications and consolidates systems, servers and networks for decreased operational costs on all fronts—freeing up funds for business innovation. Download white paper on new data center.
Tags : it management, service management, datacenter, data center, network, networking, network management, ibm, opt it, ibm opt it
     IBM
By: Easynet     Published Date: Mar 26, 2008
Online bookings, billing and ticketing activities lie at the heart of high quality and reliable services in the leisure, entertainment and travel (LET) industry. Indeed, they can effectively act as a primary differentiator in an increasingly competitive and cost-aware environment.
Tags : leisure, entertainment, travel services, e-booking, e-ticketing, managed networks, e-commerce, easynet, it management
     Easynet
By: Quocirca     Published Date: Mar 20, 2008
After years of uncontrolled growth, many data centers face a crisis as they run into space and power constraints. While remedies exist, present business practices do not encourage the prioritization of power reduction within one of the most power hungry areas of a business — the data center.
Tags : quocirca, scalability, power, data centre, data center, servers, network management, it management, ups
     Quocirca
By: IBM     Published Date: Feb 25, 2008
This reference guide can help you understand IBM’s capabilities in the site and facilities services area through real-world scenarios that demonstrate those services in action. Download this guide now and use it to quickly find stories that illustrate how IBM has delivered high-quality, value-add services for the site and facilities needs of companies of all sizes in a variety of industries around the world.
Tags : it management, network management, infrastructure, servers, ibm
     IBM
By: Solidcore     Published Date: Jan 28, 2008
Are you about to implement change management using BMC Remedy Service Management or BMC IT Service Management for Mid-sized Businesses (a.k.a. Magic or Service Desk Express)? Have you already implemented one of these systems and want to maximize the return on your investment? Get this white paper to see how others have optimized their change management implementation approach to derive the most value from their investment by adding closed-loop control.
Tags : cmdb, change management, service management, bmc, remedy, bmc remedy, it management, roi, return on investment, solidcore
     Solidcore
By: Epsilica Consulting     Published Date: Dec 21, 2007
Every change program has to have deliver something – a new service, a new process, increased market share, and so on. But how do you know what the benefits are? How do you identify them, develop them and measure them to ensure your program has achieved its 'end-state'?
Tags : epsilica, epsilica consulting, it management
     Epsilica Consulting
By: Tideway Systems     Published Date: Dec 11, 2007
A world class IT organization needs to be better than even the regulators require – and good IT governance doesn't have to tie the IT department up in red tape. Judicious application of IT best practices, frameworks and methodologies can help achieve this, based on an accurate picture of the IT environment, at which point regulatory compliance becomes a happy side effect. Find out how you can have an up-to-date true view of your infrastructure on a daily basis – not just at a point in time by reading this white paper.
Tags : compliance, regulation, regulations, regulator, regulators, governance, compliant, infrastructure, best practices, regulatory compliance, cmdb, tideway, tideway systems, it management
     Tideway Systems
By: Shunra     Published Date: Nov 27, 2007
Effective IT disaster recovery and business continuity planning is essential for every business. All businesses depend on their IT services for moment-to-moment operations. It is vital to ensure that those services are not disrupted due to any disaster. Pre-test your plans in a simulated network.
Tags : testing, disaster recovery, security testing, business continuity, preparedness, natural disaster, shunra, ppi, it management
     Shunra
By: NetSupport     Published Date: Nov 14, 2007
A majority of organizations do not have efficient ways of keeping track of their IT assets. That opens them up to dangers like system downtime from improperly implemented upgrades, potential licensing violations, poor customer service, overpaying on license fees and improper usage of software and the Internet by employees.
Tags : itam, asset management, spend management, cost savings, cost control, risk management, it management, software compliance, net support, netsupport
     NetSupport
By: Quocirca     Published Date: Nov 13, 2007
Businesses across Europe are becoming increasingly reliant on web-enabled applications that are accessed over the public internet. One of the key drivers for this is to open up communications with external organizations that are fundamental to core business processes.
Tags : bpm, business process, web application, customer service, customer satisfaction, business management, order, order management, quocirca, it management, enterprise applications
     Quocirca
By: Quocirca     Published Date: Sep 07, 2007
Social Networking tools have proliferated in the recent past, and many individuals are now utilizing such tools as a core part of their day-to-day lives.  If these tools can be harnessed as a means of interaction by the public sector, constituency involvement will rise, while costs can be minimized.
Tags : social networking, blog, blogging, blog marketing, wiki, wikis, wiki marketing, emerging marketing, mashup, mashups, survey, online survey, online panel, quocirca, it management
     Quocirca
By: OneNeck IT Services     Published Date: Aug 24, 2007
In 2004, J.W. Childs had the opportunity to acquire the Sunny Delight Beverage Co. (SDBC) through a unique carve-out of brands by Procter & Gamble. An accurate and in-depth assessment of the infrastructure required to support SunnyD’s business going forward would be absolutely essential to Childs’ decision to purchase the company.
Tags : oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, jw childs, j.w. childs, sunny d, sunny delight, acquisition, buyout, enterprise resource planning, outsourcing, governance, outsource, it management
     OneNeck IT Services
By: OneNeck IT Services     Published Date: Aug 24, 2007
When Spyder Active Sports offered to pay its IT outsourcing provider more money in return for more services, and the provider not only refused the offer but its service levels continued to go downhill, it was time to look for a new provider. It came down to three potential vendors, however, a number of factors lead Spyder to select OneNeck IT Services.
Tags : oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, outsourcing, governance, outsource, enterprise resource planning, it services, spyder, sports, it management
     OneNeck IT Services
By: OneNeck IT Services     Published Date: Aug 24, 2007
In November 2002, Skanska embarked on the construction industry’s largest consolidation effort. Having acquired numerous companies in the previous 12 years — ranging in size from $100 million to $1 billion and comprising the $3.9 billion Skanska of today — CIO Chris Stockley was charged with migrating all the companies onto the J.D. Edwards application platform already in use by a few of the organizations.
Tags : skanska, building, construction, case study, oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, j.d. edwards, baan, outsourcing, erp, enterprise resource planning, governance, outsource, it management
     OneNeck IT Services
By: OneNeck IT Services     Published Date: Aug 24, 2007
When he joined SDBC in May of 2004, SunnyD's Chief Information Officer and Global Controller was faced with a classic build-or-buy decision, although the circumstances were less than typical. Despite the company just being carved out from Procter & Gamble with an experienced management team and a well-known brand name, it was missing a crucial operational element — an entire information technology infrastructure.
Tags : oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, microsoft dynamics ax, fusion, outsourcing, governance, outsource, erp, enterprise resource planning, it management
     OneNeck IT Services
By: OneNeck IT Services     Published Date: Aug 24, 2007
This case study explores the IT challenges of Targus, a global supplier of mobile computing cases and accessories, and how OneNeck helped Targus achieve their IT goals.
Tags : oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, j.d. edwards, oracle, baan, infor, axapta, microsoft dynamics ax, fusion, outsourcing, governance, outsource, targus, case study, it management
     OneNeck IT Services
By: OneNeck IT Services     Published Date: Aug 24, 2007
"Service to our gym owners is our number one priority," said Linda Mason, Vice President of IT for The Little Gym International. "This clearly drove our decision-making process in searching for an outsourcer." Learn why OneNeck was their number one choice for outsourcing their IT services.
Tags : oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, baan, microsoft dynamics ax, fusion, outsourcing, governance, outsource, the little gym, it management
     OneNeck IT Services
By: Quocirca     Published Date: Jul 11, 2007
Operating and maintaining a complex IT infrastructure requires the necessary skills and investment but getting the right staff at an affordable price can be a problem. Finding ways around this can give SMBs a competitive edge leaving them free to focus on new business opportunities.
Tags : infrastructure, smb, small business, online business, high availability, ebusiness, productivity, outsourcing it management, it management, quocirca
     Quocirca
By: Quocirca     Published Date: Jul 11, 2007
SOA enables composite applications or collections of services that have been assembled to support a company’s business processes.  Portal and collaboration software delivers the essential people-focused capabilities of the SOA strategy to provide significant value to the organisation.
Tags : productivity, soa, service oriented, service-oriented, collaboration, bpm, business process management, portals, workforce management, team management, quocirca, it management
     Quocirca
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