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By: Pega     Published Date: May 24, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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     Pega
By: Dassault Systèmes     Published Date: Aug 08, 2017
Business leaders today face the challenge of moving their enterprises to the next level, that of digital business transformation and revolution — coupling digital technologies with organizational, operationaland business model innovation to create new ways of operating and growing the business. The "4th Industrial Revolution" enables enterprises to drive changes in their business models and ecosystems, leveraging digital competences and facilitating accelerated revenue and profit growth going forward.
Tags : industrial, business leaders, enterprises, digital technologies, organizational, dassault, revenue, profit
     Dassault Systèmes
By: Dell Cloud Marketplace     Published Date: Jan 07, 2015
CIOs and other senior IT leaders have a growing responsibility to ensure that the right steps for cost savings and optimization are understood and applied. This report focuses on the clear and practical steps you can take to optimize cloud spend and get the most value for your dollar.
Tags : dell, iaas, cloud computing, cloud services, cloud budget, cloud spending, it budget
     Dell Cloud Marketplace
By: Cleversafe     Published Date: Dec 07, 2012
Shutterfly and Cleversafe Partner for Big Data Performance, Availability and Reliability to Meet Growing Customer Needs
Tags : shutterfly, images, growing, reliability, performance, storage, dispersal, networking, business technology
     Cleversafe
By: AppDynamics     Published Date: Dec 08, 2017
It’s principally about the importance today of ensuring application performance and reliability at unprecedented scale. Conventional IT Operations teams are increasingly unable to ramp their manual activities to keep up with the rapidly growing extent and complexity of modern software applications – and the demand placed upon them by users.
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     AppDynamics
By: AppDynamics     Published Date: Dec 08, 2017
It’s principally about the importance today of ensuring application performance and reliability at unprecedented scale. Conventional IT Operations teams are increasingly unable to ramp their manual activities to keep up with the rapidly growing extent and complexity of modern software applications – and the demand placed upon them by users.
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     AppDynamics
By: IBM     Published Date: Feb 02, 2017
With 2.5 quintillion bytes of data created every day, it’s getting harder to separate the signals from the noise and discern the insights from the hindsight. Discover 10 key trends that will shape marketing in 2017 and get ideas for deepening customer connections, growing brand value and fueling strategic growth.
Tags : ibm, commerce, marketing, marketing benchmark, marketing trends
     IBM
By: Impact Radius     Published Date: Oct 14, 2014
Affiliate marketing is big business and it is poised to grow to $4.5 billion by 2016! While affiliate marketing is growing and evolving, the best practices for this channel seem to be outdated and causing stagnating campaigns, weak affiliate relationships, and status quo sales metrics. Download this Whitepaper that outlines 10 new performance marketing best practices that will keep your affiliate program manageable, targeted, and profitable
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     Impact Radius
By: F5 Networks     Published Date: Mar 18, 2015
The growing number of sophisticated attacks and countless attack vectors are increasingly difficult to mitigate. Download our 10 Steps to Mitigate a DDoS Attack in Real Time Infographic to help you address current attacks and learn how to build a solution that will help you mitigate risk, lower management costs, and stay protected in the future.
Tags : f5 networks, ddos, ip security, real time attack, data protection, secure business
     F5 Networks
By: Metalogix     Published Date: Jan 10, 2014
Microsoft SharePoint is the fastest growing product in Microsoft history. Its adoption rate has been exponential with millions of documents being stored daily. With its growth, critical documents and procedures are now being stored in SharePoint. It is fundamental that SharePoint maintains its healthy status, and application performance is a key component for a successful deployment, adoption and monitoring of SharePoint.
Tags : sharepoint, sharepoint performance, sharepoint adoption, optimize sharepoint, sharepoint diagnostics, sharepoint tuning, sharepoint performancetuning, sharepoint performance monitoring, sharepoint monitoring, monitor sharepoint, sharepoint health
     Metalogix
By: ServiceSource     Published Date: Nov 01, 2013
How strong is your renewal program? Are you able to predict and analyze your performance correctly? ServiceSource® believes that the real yardstick of renewal performance lies in a comprehensive set of key performance indicators (KPIs) that can tell a much broader story. Over the last 13 years and over 145 engagements, we’ve identified these twelve critical factors for successfully measuring and growing your renewal revenue. This whitepaper provides a detailed overview of those KPIs.
Tags : reducing customer churn, servicesource, maximize revenue, essential kpis, renewal opportunity, renewal results, sales process, performance drivers, trends and information, buying behaviors, key performance indicators, revenue performance, drive exceptional results
     ServiceSource
By: SAP     Published Date: Apr 14, 2011
The focus for companies willing to tap into the growing mobile opportunities should be on moving from experimentation to the creation of a mobile business case and strategy, while recognizing that the challenges associated with fragmentation will persist.
Tags : mobile trends, thomas husson, julie ask, consumer product strategy, forrester, fragmentation, availability, mobile ecosystem, mobile maturity
     SAP
By: Payscale, Inc     Published Date: Jun 06, 2013
Are your competitors growing and giving raises in 2013? Find out. Download PayScale's free 2013 compensation best practices report.
Tags : compensation best practices, compensation, pay raises, bonus, retention strategies, recruiting strategies, skills gap, workforce growth
     Payscale, Inc
By: Oracle     Published Date: Apr 22, 2014
This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors.
Tags : cloud services, trends, cloud services, oracle
     Oracle
By: Cisco     Published Date: Jun 21, 2016
Adversaries and defenders are both developing technologies and tactics that are growing in sophistication. For their part, bad actors are building strong back-end infrastructures with which to launch and support their campaigns. Online criminals are refining their techniques for extracting money from victims and for evading detection even as they continue to steal data and intellectual property.
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     Cisco
By: SAS     Published Date: Apr 25, 2017
This white paper, sponsored by SAS, examines the interplay between the challenges and opportunities afforded by the growing breadth of digital channels offered by financial institutions. Mobile wallets, real-time peer-to-peer (P2P), and digital account opening all require the right mix of security solutions, background analytics, and personnel to balance positive customer experience with robust fraud protection. JAVELIN independently produced this whitepaper and maintains complete independence in its data collection, findings, and analysis.
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     SAS
By: Special Counsel     Published Date: Sep 18, 2015
Our 2016 Salary Guide takes an in-depth look at salaries for traditional legal occupations, as well as the most sought-after positions in growing areas such as Information Governance and eDiscovery. Accurate national and local salary data combined with up-to-date job descriptions provide you with the knowledge you need to engage, hire and retain premier legal professionals.
Tags : legal industry, legal talent, recruitment, job market, salary data, retention, legal talent
     Special Counsel
By: IBM     Published Date: May 08, 2018
Security testing is growing faster than any other security market, as AST solutions adapt to new development methodologies and increased application complexity. Security and risk management leaders must integrate AST into their application security programs.
Tags : application security, ast solutions, security management, risk management
     IBM
By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
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     Microsoft Azure
By: Group M_IBM Q2'19     Published Date: Apr 03, 2019
The growing need for data governance, risk and compliance, data analysis and data value still drives strategic requirements in metadata management and the growth of its solutions. Data and analytics leaders can use this vendor evaluation to find the most appropriate solution for their organization.
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     Group M_IBM Q2'19
By: InReality     Published Date: Feb 11, 2019
Whether they start in-store, on-the-go, or from their couches at home, today’s shoppers travel complex buying journeys, crossing multiple channels and devices— all while expecting retailers and brands to understand them and meet their growing expectations. This new study reveals what motivates in-store shoppers to make a purchase and keep them coming back again and again.
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     InReality
By: Pindrop Security     Published Date: Sep 24, 2018
With physical and online information security always growing stronger and harder to crack, fraudsters gravitate toward the weakest link in your security—your contact center and voice channels. For many years, our annual fraud reports have shown that fraudsters increasingly exploit the phone channel. Fraud rates continue to increase every year, and this year is no different. Between 2016 (1 in 937 calls) and 2017 (1 in 638 calls), the overall voice channel fraud rate increased by 47%, continuing on the upward trend from last year 113% increase.1 From 2013 through 2017 we have seen the fraud rate climb over 350%, with no signs of slowing down. It is important to note, that some verticals (i.e. Retail) experience even higher fraud rates than shown here.
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     Pindrop Security
By: MindTouch     Published Date: Mar 18, 2019
Improving contact center efficiency remains a top priority for most service professionals. Yet, the impetus for doing so has shifted from a conversation about cost toward a greater focus on the customer experience. The reason is simple: contact center efficiency costs are intertwined with the customer experience. Increasingly, controlling cost in the contact center depends on the extent to which an organization can meet the growing demand for A+ customer self-service experiences. When I have a question, customers now ask, is it quick and easy to find an answer? Three important pillars of contact center efficiency now depend on the answer to this question.
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     MindTouch
By: Appcelerator     Published Date: Jun 20, 2012
Make sure you know how to stand out among the growing number of available apps by thinking strategically before you join the mobile revolution. Download the white paper to learn the 4 keys to success today.
Tags : appcelerator, mobile app, strategy, mobile, revolution, wireless
     Appcelerator
By: WayUp     Published Date: Dec 22, 2015
There are a number of misconceptions floating around about college students that may cause employers to pass over their applications. Pop culture depicts college students as lazy, irresponsible, and unreliable, yet we have found they’re an extremely beneficial addition to any growing business. Download this whitepaper to learn the top four reasons college students are the best hires for part-time positions.
Tags : college students, part-time workers, part-time hires, recruitment, technology, millennials
     WayUp
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