smarter process

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By: IBM     Published Date: Nov 08, 2013
Because all processes should be aligned to customer metrics, process improvement is an important goal for organizations in every industry. This paper illustrates the impact analytics can make on business processes through real-world examples based on IBM client experiences, and describes the steps organizations can take to refine quality, warranty, financial, inventory and other processes that are essential to achieving operational excellence.
Tags : ibm, embedding business analytics, organizational processes, business analytics, building smarter processes, insight and alignment, consistent information, accurate information, business intelligence, connect business processes, performance management, customer metrics, internal processes, external processes, competitive benchmarking, critical insight and alignment
     IBM
By: IBM     Published Date: Nov 05, 2013
Providing a superior experience for citizens and constituents is not easy, and gone are the days when problematic customer interactions can be smoothed over by empathetic service representatives. In an omni-channel world, the number of citizen touchpoints is not only increasing, but is increasingly automated, and governments will not get many chances to take the steps that are required to make things right. Unlike at any other time in history, the quality of your operations will shine through, in virtually every interaction with the citizen. A Smarter Process approach helps you to reinvent business operations in the era of the citizen.
Tags : government, smarter process approach, agility, business process management, bpm, cities, efficient government
     IBM
By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
Tags : smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
     IBM
By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
Tags : business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
     IBM
By: CDW     Published Date: Aug 07, 2013
As the planet becomes smarter, IT increasingly becomes a centrapart of business and a constant part of our lives. Organizations use complex solutions to extract more value from their data, business processes and other key investments.
Tags : cdw, ibm, puresystems, technology solutions, integrated systems, software development
     CDW
By: The SAVO Group     Published Date: Jun 14, 2013
Many marketers are aware of the sobering statistic that up to 90% of content created for sales support is ignored by the field and more than 74% of sellers re-write/create their own sales collateral. Watch this on-demand webinar to get tips for creating and delivering content when and where your sales team needs it most.
Tags : savo group, on-demand webinar, volocity, visibility, control, sales support
     The SAVO Group
By: IBM     Published Date: Feb 21, 2013
With this book, you find out how a unified CCR process gives leaders timely and accurate insights to make smarter decisions. You also discover features of the ideal CCR solution and learn what to look for in the selection process.
Tags : close, consolidate, report, ibm, ccr, business performance, finance, xbrl, regulatory reports, statutory
     IBM
By: IBM     Published Date: Dec 17, 2012
Join Governing magazine and the Smarter Cities Initiative team as we explore the benefits of smart technology to better automate the process of preserving, enhancing and managing revenue streams while driving down costs.
Tags : ibm, city operation, revenue base, smart technology, cutting costs, revenue stream, data management, business technology
     IBM
By: IBM US Smarter Buildings     Published Date: Jan 10, 2012
While a business case is all about the numbers, knowing how and when to push the proposal through the approval process requires an understanding of the psychology behind how proposals are selected and funded. Learn the tools and strategies to develop a business case and gain approval.
Tags : ibm, smarter buildings, iwm, business, approval process, softwar
     IBM US Smarter Buildings
By: IBM Business Analytics     Published Date: Jun 03, 2011
With this book, you find out how a unified CCR process gives leaders timely and accurate insights to make smarter decisions. You also discover features of the ideal CCR solution and learn what to look for in the selection process. And, you come to understand the close/consolidate/report process and how integrated CCR solutions enhance internal controls and provide better insight into business performance. Find out how a unified CCR process gives leaders timely and accurate insights to make smarter decisions. Download this book to discover features of ideal CCR solution and learn what to consider in the selection process.
Tags : ccr, business insight, business performance, business decison making, ccr, dummies book
     IBM Business Analytics
By: IBM ILOG.     Published Date: Oct 26, 2009
Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.
Tags : ibm, ilog, healthcare, productivity, business rule management systems, brms, silos, optimization software, risk assesment, compliance risk
     IBM ILOG.
By: IBM ILOG.     Published Date: Oct 26, 2009
Smarter State Government Processes in 2010 - Enabling Citizen-Centric Processes, Transforming Service Delivery and Reducing Costs with IBM WebSphere ILOG Business Rule Management System (BRMS) Technology
Tags : ibm, ilog, business rule management systems, brms, websphere, government, tax, revenue management, system intergration
     IBM ILOG.
By: IBM ILOG.     Published Date: Oct 26, 2009
This automation not only cuts costs by reducing manual tasks, bottlenecks and errors-it also delivers the right answer to the right person at the right time.
Tags : ibm, ilog, business rule management systems, brms, insurance operation, business intelligence
     IBM ILOG.
By: IBM     Published Date: Jul 10, 2009
Today we share information faster and farther than ever before. Despite this, 42% of people make decisions based on wrong information every week. This brochure from IBM® will show you how to join the smart revolution and create a more productive, efficient and sustainable world. Learn more.
Tags : ibm, ebf, smarter planet, efficient, sustainable, productive, smart soa, service oriented architecture, bpm, business process management, collaboration, leverage, lotus, social, optimize, ilog, db2, enterprise applications
     IBM
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