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By: Puppet     Published Date: Jun 24, 2016
The fifth annual State of DevOps Report, presented by Puppet and DevOps Research & Assessment (DORA), confirms and highlights the fact that achieving higher IT and organizational performance is a team effort spanning development and operations — and it’s an investment that can deliver powerful returns. This year’s report shows how DevOps speeds up delivery, improves quality and security, enhances employee engagement and more. Download the report to learn why: • High-performing IT organization experience 200x more frequent deployments and 24x recovery from failures. • High performers spend 22 percent less time on unplanned work and 29 percent more time on new work, such as features or code. • Taking an experimental approach to product development improves IT performance. The report also helps you understand the ROI of DevOps, and includes formulas to quantify your potential cost savings, using metrics from you own organization.
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     Puppet
By: Exact Online     Published Date: Jun 22, 2016
Modernisieren Sie Ihr Produktionsunternehmen, indem Sie Produktion und Buchhaltung mit der Auftragsverwaltung, Bestandsmanagement und dem Kundenmanagement integrieren. So ist alles einheitlich und Sie erhalten eine nie dagewesene Übersicht über Ihre Produktion. Konzentrieren Sie sich auf gewinnbringende Produkte und seien Sie der Konkurrenz einen Schritt voraus.
Tags : production, order management, inventory management, customer management, production management, application integration, application performance management, business integration, business management, business metrics, business process management, customer relationship management
     Exact Online
By: SAS     Published Date: Jun 10, 2016
Understanding security analytics can be a daunting job. It is more than just analyzing log files but it is less than a full-blown information security platform. In fact, according to Anton Chuvakin, research vice president for security and risk management at Gartner, it is not yet even a “market,” but rather still just a ”concept” that has yet to define best practices.
Tags : security, business metrics, best practices, business intelligence, enterprise applications, analytics, prevention
     SAS
By: BitSight Technologies     Published Date: May 26, 2016
Does your organization have sensitive data stored across the globe? Learn how understanding the global cyber threat landscape can help evaluate the potential risks of doing business in certain nations in this report.
Tags : bitsight, data security, risk management, cybersecurity, vrm practices, risk management, security, enterprise applications, business technology
     BitSight Technologies
By: BitSight Technologies     Published Date: May 26, 2016
With this guide, you’ll never have to wonder about that again. You’ll learn: - How to nail down your presentation goals and style. - How to select metrics your board will care about. - Things to keep in mind before and after a board presentation.
Tags : bitsight, risk management, cybersecurity, vrm practices, vendor risk management, cybersecurity, security, enterprise applications, business technology
     BitSight Technologies
By: Dynatrace     Published Date: May 20, 2016
In this eBook, we will: -Tell you how to get started with performance metric monitoring -Share real-life examples of application failures and how to avoid them by using 7 key metrics to find problems early on -Show you how stuff really works in "the life of a metric" and how to integrate performance metrics into automation tools throughout your application delivery chain Get the right processes and metrics in place to support continuous delivery and build a better digital experience, faster.
Tags : dynatrace, software delivery, digital, performance metrics, mobile consumer, digital experience, software development, it management, enterprise applications
     Dynatrace
By: Dynatrace     Published Date: May 20, 2016
Goodbye War Room, Hello DevOps 2.0: 6 ways to increase quality and speed in application deployment In this eBook, we'll focus on what you need to do to continue to transform: - Ask the right questions and get the right answers to act efficiently when there is a problem - Level-up development, test, and operations capabilities to build in quality right from the start - Identify the priorities for your business so you can give teams laser-like focus on what matters most - Define a common set of metrics based upon shared goals to do what good agile teams do well — collaborate
Tags : dynatrace, devops, software development, speed, application development, it management, knowledge management, enterprise applications
     Dynatrace
By: SolidFire_NetApp     Published Date: May 10, 2016
Quality of service (QoS) is a critical enabling technology for enterprises and service providers wanting to deliver consistent primary storage performance to business-critical applications in a multi-tenant or enterprise infrastructure. The type of applications that require primary storage services typically demand greater levels of performance than what is readily available from traditional storage infrastructures today. However, simply providing raw performance is often not the only objective in these use cases. For a broad range of business-critical applications, consistent and predictable performance are the more important metrics. Unfortunately, neither is easily achievable within traditional storage arrays.
Tags : storage management, performance management, best practices, application integration, technology, business intelligence, storage
     SolidFire_NetApp
By: Genesys     Published Date: May 10, 2016
Download this tip sheet to learn eleven metrics for building your business case for omnichannel customer service.
Tags : genesys, omnichannel, contact center, customer experience, metrics, enterprise applications, business technology
     Genesys
By: Genesys     Published Date: May 10, 2016
Most contact centers now allow customers to interact through non-voice, digital channels, but still monitor performance only in voice.
Tags : genesys, nemertes, omnichannel, contact center, metrics, customer experience, enterprise applications, business technology
     Genesys
By: InsightSquared     Published Date: May 04, 2016
Like fine-tuning the sales process itself, managing your Pipeline requires you to closely inspect (and clearly define) each opportunity stage, carefully track the right sales metrics, and keep a close eye on the opportunities that your reps are working on.
Tags : salesforce reporting, salesforce analytics, sales analytics, sales reporting, sales pipeline, sales forecasting, pipeline management, sales performance, sales measurement, sales bi, business intelligence, saas sales, saas metrics, sales efficiency, sales management software, sales reports
     InsightSquared
By: InsightSquared     Published Date: May 04, 2016
If you want to improve your sales team's results, you need to start by asking the right questions. Download this new best-practices eBook to learn about the 12 key questions for data-driven Sales Managers. This informative guide will help you: - Determine Key Metrics For Sales Management - Improve Sales Team Productivity - Closed-Won More Deals Download a free copy of "12 Must-Ask Questions for Data-Driven Sales Managers" today.
Tags : salesforce reporting, salesforce analytics, sales analytics, sales reporting, sales pipeline, sales forecasting, pipeline management, sales performance, sales measurement, sales bi, business intelligence, saas sales, saas metrics, sales efficiency, sales management software, sales reports
     InsightSquared
By: InsightSquared     Published Date: May 04, 2016
How confident are you in the accuracy of your sales forecast? If the end of every quarter is a surprise and you're never sure if you'll hit your number, you probably need to change the way you forecast.
Tags : salesforce reporting, salesforce analytics, sales analytics, sales reporting, sales pipeline, sales forecasting, pipeline management, sales performance, sales measurement, sales bi, business intelligence, saas sales, saas metrics, sales efficiency, sales management software, sales reports
     InsightSquared
By: Cision     Published Date: May 02, 2016
The complexity of public relations can make measurement a Herculean task. Brands have diverse needs and objectives, along with an array of communication channels to choose from, which means those searching for a one-size-fits-all blueprint for measurement will struggle to prove true ROI. A custom measurement strategy that goes beyond vanity metrics is the only way to accurately track your progress, prove the value of individual campaigns and show the impact of those campaigns across departments.
Tags : cision, public relations, roi, brand awareness, pr roi
     Cision
By: CDW-HPE Servers     Published Date: Apr 07, 2016
Hewlett Packard Enterprise is helping protect organizations by building security and resiliency into the fabric of their enterprise, proactively detecting and responding to threats, and safeguarding continuity and compliance to effectively mitigate risk.
Tags : security, business metrics, best practices, business intelligence, enterprise applications, it management, knowledge management, data management
     CDW-HPE Servers
By: Anaplan     Published Date: Apr 06, 2016
Optimizing incentive compensation: aligning what you say with how you pay CSO Insights’ ICPM study* found that 69 percent of organizations use three or more metrics to build their sales compensation plans, but modeling and planning this sales strategy can quickly become too complex as a spreadsheet-driven exercise. It is crucial to get these incentive compensation structures right, because sales reps receive up to 60 percent of their income from incentive comp. In this white paper, we discuss the disconnect between sales behavior and incentive compensation structure and provide recommended steps towards optimizing your compensation plan.
Tags : sales performance management, compensation management, incentive compensation, sales planning, incentive comp, commission structure, sales performance, xactly, callidus, cso, cso insights, incentive based compensation, excel, spreadsheet planning, spreadsheet, spm, commission, compensation, global compensation, sales engagement
     Anaplan
By: CDW     Published Date: Apr 04, 2016
Hewlett Packard Enterprise is helping protect organizations by building security and resiliency into the fabric of their enterprise, proactively detecting and responding to threats, and safeguarding continuity and compliance to effectively mitigate risk.
Tags : security, business metrics, best practices, business intelligence, enterprise applications
     CDW
By: IBM     Published Date: Apr 04, 2016
In this report, Ponemon Institute presents findings from in-depth interviews with enterprises who switched to IBM Security QRadar from another Security Information and Event Management (SIEM) solution. The reports summarizes their rationale for switching SIEM providers as well as metrics on the deployment and performance in managing and containing network traffic anomalies.
Tags : ibm, ponemon institute, ibm security qradar, siem, security, knowledge management, enterprise applications
     IBM
By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
Tags : oracle, service cloud, service management, customer interaction
     Oracle Service Cloud
By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries. In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
Tags : oracle, service cloud, service management, customer interaction
     Oracle Service Cloud
By: Aternity     Published Date: Mar 15, 2016
IT and Line of Business (LOB) management need precise, comprehensive metrics describing real end user experience, before and after going “virtual”, in order to support strategic desktop virtualization and consolidation decisions.
Tags : application virtualization, monitoring, strategic applications, best practices, network provisioning, network infrastructure, end user experience, business intelligence
     Aternity
By: Yello     Published Date: Mar 14, 2016
Use this guide to help you set transparent goals, create a transparent experience and adopt transparent authenticity.
Tags : yello, talent acquisition, transparent authenticity, recruiting transparency, recruitment marketing roi, data-driven performance metrics, roi
     Yello
By: Turn     Published Date: Mar 09, 2016
This webinar will look at how a smart approach to viewability can drive better campaign results and optimize marketing ROI. Guest speaker Susan Bidel of Forrester Research and Lori Gubin of Turn will examine how viewability can support digital branding in display and video, where viewability fits in the spectrum of brand metrics, and how advertisers can avoid common viewability-related pitfalls.
Tags : programmatic, video advertising, impression quality, dsp, demand side platform, viewable campaigns, viewability, measurement, programmatic advertising, smart market, omnichannel, multichannel
     Turn
By: Turn     Published Date: Mar 09, 2016
From awareness to consideration to intent to conversion, marketers can now track campaigns at an extremely detailed level. Learn how to align the right programmatic tactics and metrics for each stage of the customer journey.
Tags : programmatic, omnichannel, multichannel advertising, dsp, demand side platform, omnichannel campaigns, audience definition, campaign tactics, campaign strategy, awareness, conversion
     Turn
By: Turn     Published Date: Mar 09, 2016
This webinar will look at how a smart approach to viewability can drive better campaign results and optimize marketing ROI. Guest speaker Susan Bidel of Forrester Research and Lori Gubin of Turn will examine how viewability can support digital branding in display and video, where viewability fits in the spectrum of brand metrics, and how advertisers can avoid common viewability-related pitfalls.
Tags : programmatic, video advertising, impression quality, dsp, demand side platform, viewable campaigns, viewability, measurement, programmatic advertising, smart market, omnichannel, multichannel
     Turn
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