decision making

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By: Reputation.com     Published Date: Jun 29, 2018
Creating competitive advantage starts with a sound digital strategy. In a 2017 survey of healthcare consumers across the U.S. from a representative range of demographic groups, we found that 88% of consumers begin their search for healthcare providers online. Consumers rely on search engines and review sites to steer their decisions about where to go for care. What consumers read about you online heavily influences their decision-making. Your reputation is defined at every touchpoint a potential patient has with your doctors and organization on the web — from the doctor or location listing, to patient rating and reviews, to finding the right doctor and reading profiles on your website. Done well, online reputation management (ORM) enables your providers to generate a high volume of representative reviews from the “silent majority,” while providing valuable insights to improve patient experience, make operational improvements and drive new patient appointments.
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     Reputation.com
By: Reputation.com     Published Date: Jun 29, 2018
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. In late 2017, Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews. We surveyed healthcare consumers across the U.S. in a representative range of demographic groups for answers to some key questions: • What are consumers and patients really looking for in online reviews? • What ratings and review factors are most important when choosing a doctor? • What sites are most used and trusted for this information? Findings confirmed that online reviews are an essential part of the healthcare consumer’s decision-making. In this report, we’ll look at the key findings in detail.
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     Reputation.com
By: Dassault Systèmes     Published Date: Jun 19, 2018
This paper introduces a brief explanation of digital continuity and the opportunities and threats that it faces. The movement of product information to the digital domain in the 21st century has meant that we do not have physical items, like pieces of paper, which we can authenticate as being reliable information for decision making. Digital continuity is meant to remedy shortcomings of the digital environment by ensuring that information is unique, authoritative, current, and consistent, or more simply, has the characteristic of singularity. This paper includes: • Digital continuity within the Product Lifecycle • Digital continuity within manufacturing • Threats to digital continuity If we implement digital continuity correctly, we have all the advantages of the singularity of paper documents, but with the instantaneous and simultaneous ability to access the latest, updated information. Offered Free by: Dassault Systemes
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     Dassault Systèmes
By: TrendKite     Published Date: Jun 15, 2018
How can you plan more certainty into your PR practice? Break down silos, hone processes, and measure bottom-line business value. Public relations is entering an era of unprecedented challenge — and unprecedented opportunity. Digital technologies are rocking every boat, from consumer behaviors, to B2B decision-making, to the nature and reputation of media itself. Today, every discipline is being buffeted by continual change and performance pressure. But the convergence of key trends poses a particular set of challenges for public relations.
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     TrendKite
By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
Tags : leadership, customer engagement, decision making
     Genesys
By: Epicor     Published Date: Jun 11, 2018
Enterprise resource planning (ERP) software is the backbone of modern manufacturing information systems, enabling the digital transformation that’s changing operations and customer expectations. As the movement toward a digital workplace evolves, your ERP system must keep pace. Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying Epicor ERP. Several manufacturers using Epicor ERP found: • Faster access to data and improved real-time visibility enabled better decision-making • Improved multi-company operational efficiency • Increased competitiveness with faster turnaround of customer quotes and improved pricing accuracy • Increased versatility with the Epicor ERP cloud offering • Access to deep expertise in manufacturing best practices Read the study to find out how else Epicor ERP has helped manufacturers.
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     Epicor
By: Epicor     Published Date: Jun 11, 2018
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it will simply delay the inevitable—even making it worse. The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons organizations choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current. Epicor has a history of providing software solutions tailored specifically for the manufacturing industry. Check out the report, and see how upgrading to Epicor ERP can help grow your business.
Tags : erp software, enterprise resource planning (erp), manufacturing, cloud erp
     Epicor
By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
Tags : contact center, infrastructure, customer engagement, cloud, on-premises
     Genesys
By: SAS     Published Date: Jun 06, 2018
Written by Jill Dyche and Kimbery Nevala, 10 Mistakes to Avoid When Launching your Data Governance Program lays out a comprehensive list of issues that can trip up an organization as it gets started with DG. Learn how to use good judgment and sound decision making to sidestep these common issues.
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     SAS
By: SAS     Published Date: May 24, 2018
For 20 years running, SAS has landed a coveted spot on Fortune’s 100 Best Companies to Work For list. Our HR department plays a critical role in keeping current employees engaged and productive as well as anticipating and preparing for future workforce needs. How? One reason is our use of data and analytics to drive HR decision making. It would be easy to assume other companies see the value of analytics; however, a Deloitte survey found 75 percent of HR leaders rate analytics as a priority, yet only 8 percent say their HR organization has a strong analytics capability. I had the pleasure of meeting David Harcourt, Associate Manager of Employee Insights at Yum! Brands when he spoke at the Analytics Experience 2016 conference in Las Vegas. His session, “HR Analytics from Scratch: 8 Lessons Learned in the First Year,” provided valuable insight into what it takes to build HR analytic competency from scratch. His mission is to share with others what he wishes he’d known when he started bui
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     SAS
By: IBM     Published Date: May 23, 2018
Learn how to get started creating timelier, more reliable financial and operational plans, analyses and forecasts.
Tags : planning analytics, financial decision making, operational plans, forecasting
     IBM
By: Infosys     Published Date: May 21, 2018
In HR, working purely on instinct is dangerous. HR Professionals are highly skilled, and their experienced opinion is extremely valuable when it comes to selecting candidates, assessing performance, and all the other important aspects of this function. But can you rely on their instinct alone? This was the big question that our client, a large CPG company was facing. When we realized this was the problem, the solution was obvious. Not necessarily easy, but obvious. There was plenty of data, but it wasn't being used to improve HR decision making. We designed an analytics solution that would improve HR Decision making. We designed an analytics solution that would improve the efficiency of data gathering, to make the HR function more effective. We then proposed an additional layer, which would use artificial intelligence (AI) to improve HR Decision-making further.
Tags : company, employee
     Infosys
By: HireVue     Published Date: May 18, 2018
Recruiting leaders know that if their companies aren’t sourcing and hiring for diversity they are missing valuable talent and experience. This is one of the reasons diversity has been a focus area for improvement in recent years. Many organizations start with training. While diversity training is important for creating awareness, it doesn’t a¬ffect human behavior. A 2017 meta-analysis of studies investigating bias training confirmed this. Formal training can reduce unconscious bias, but it does not change behavior.13 This has put talent leaders in a di cult position. The way to make real progress on diversity hiring initiatives is by using systematic processes that apply data-driven decision making. With structured interviews and AI, you can overcome unconscious bias and make hiring more equitable for all candidates.
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     HireVue
By: Cisco EMEA     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any location—across time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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     Cisco EMEA
By: Google Chrome Enterprise     Published Date: May 04, 2018
Choosing a modern enterprise browser that offers the right security capabilities keeps businesses’ data protected, while enabling employees to take advantage of the open web is a big decision for IT. Many IT administrators resort to experimentation in their decision-making. Take the guesswork out of your browser strategy with this guide. Find out what key security features you should be evaluating when selecting a modern enterprise browser.
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     Google Chrome Enterprise
By: WorkBook from Deltek     Published Date: Apr 26, 2018
Digital transformation (DX) is fundamentally changing enterprise resource planning (ERP) — allowing businesses to transform their decision making, which is enhancing their business outcomes significantly as we enter the digital economy. Digital transformation is an enterprisewide, board-level strategic reality for companies wishing to remain relevant or maintain or enhance their leadership positon in the digital economy. Digitally transformed businesses have a repeatable set of practices and disciplines that are used to leverage new business, 3rd Platform technology, and operating models to disrupt businesses, customers, and markets in pursuit of business performance and growth. DX is driving businesses to rethink their technology strategy, and that includes moving beyond their legacy ERP and back-office systems.
Tags : global, saas, cloud, psa, erp, applications, vendor, assessment
     WorkBook from Deltek
By: Sage People     Published Date: Apr 26, 2018
Your sales forecast is an essential part of your business plan. This guide will show you step by step how to set up a sales forecast that works. Setting up a sales forecast allows you to anticipate your future sales volume and make more informed decisions about your cashflow. Imagine you are selling ski apparel. Obviously, you are going to sell more in the winter and less in the summer. That’s a simple example of making a forecast - it helps you to predict future demand in order to guide profitability and make the most informed decisions. Continuing with this example, in the summer you could have discounts and special offers in order to maintain sales. With this ebook you will learn to: • Design your sales forecast • Know who should participate in the design • Anticipate the problems you’ll come across along the way • Analyse the data correctly
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     Sage People
By: Akamai Technologies     Published Date: Apr 25, 2018
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered: Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion Slashed average page load speed by half Correlated site performance with sales impact using predictive analytics Established data-driven decision making for increased customer focus and revenue
Tags : lowes, omnichannel, foundation, akamai, digital, performance, management, ecommerce
     Akamai Technologies
By: Akamai Technologies     Published Date: Apr 25, 2018
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered: Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion Slashed average page load speed by half Correlated site performance with sales impact using predictive analytics Established data-driven decision making for increased customer focus and revenue
Tags : lowes, omnichannel, foundation, akamai, digital, performance, management, ecommerce
     Akamai Technologies
By: TrendKite     Published Date: Apr 25, 2018
This informative whitepaper that will help shape your PR decision making. Stats include: 43% of web traffic is driven by search engines 7 in 10 executives reported being more inclined to do business through organizations that are thought leaders Influencer campaigns did not exist 5 years ago...now brands swear by them Download now to learn more!
Tags : pr strategy, marketing, digital age
     TrendKite
By: TrendKite     Published Date: Apr 25, 2018
Today’s marketers are leveraging technology and data to drive decision making: demand gen, marketing communications, and other disciplines can strongly demonstrate their value with metrics that summarize tangible bottomline impact on the business. That hasn’t been true for PR. In PR, we’re still tied to legacy metrics that are more about counting mentions and ‘clips’ than about measuring business impact.
Tags : public relations, marketing, martech, pr strategy
     TrendKite
By: IBM     Published Date: Apr 16, 2018
In this on-demand webinar from the Institute of Management Accountants (IMA), Sherri Liao of The Hackett Group and Jim Collins of IBM discuss the steps your organization can take to link financial planning to operational decision making more effectively. You’ll hear about: Simplifying and amplifying reporting Optimizing decision-making: Predictive vs. historical analytics Aligning finance and operations Reporting beyond finance to include cross-functional measures of performance The path to building a World-Class finance organization
Tags : operational planning, financial planning, planning analytics
     IBM
By: Akamai Technologies     Published Date: Apr 13, 2018
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered: Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion Slashed average page load speed by half Correlated site performance with sales impact using predictive analytics Established data-driven decision making for increased customer focus and revenue
Tags : lowes, omnichannel, foundation, akamai, digital, performance, management, ecommerce
     Akamai Technologies
By: SAS     Published Date: Apr 04, 2018
Location analytics is the process of integrating geographical data into business intelligence (BI) and analytics-led decision making. Location analytics creates meaningful insight from relationships found in geospatial data to solve a broad variety of business and social problems. Location data is found everywhere – with an item or a device, in a conversation or behavior, in machines or sensors, tied to a customer or competitor, attached to a database record or recorded from vehicles or other moving objects. Organizations want to take advantage of location data to improve decisions, create better customer engagement and experiences, reduce risks and automate business processes.
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     SAS
By: McAfee EMEA     Published Date: Mar 14, 2018
Machine learning is all around us, from our smart home applications to driverless automobiles. The efficiency of automated decision-making is changing the game in cybersecurity, expanding the capabilities of humans by sifting through enormous quantities of data and presenting it as actionable intelligence. Machine learning makes security teams better, and vice versa. Human-machine teams deliver the best of both worlds, allowing endpoint security to continually evolve to stop new attack tactics. Your team deserves the best that cybersecurity has to offer, and today the best endpoint security products leverage machine learning.
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     McAfee EMEA
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