benchmarking

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By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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     Genesys
By: Group M_IBM Q2'19     Published Date: May 03, 2019
"Managing and securing endpoints with conventional mobile device management (MDM) or enterprise mobile management (EMM) solutions is time-consuming and ineffective. For this reason, global IT leaders are turning towards unified endpoint management (UEM) solutions to consolidate their management of smartphones, tablets, laptops and IoT devices into a single management console. To increase operational efficiency, maximize data security and deliver on their digital transformation goals, they’ll need a UEM platform that does more than just promise success. The answer is a smarter solution, built for today, that brings new opportunities, threats, and efficiency improvements to the forefront. With Watson™, IBM® MaaS360® UEM features cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities. It helps you make sense of daily mobile details while managing your endpoints, users, apps, document, and data from one platform."
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     Group M_IBM Q2'19
By: MicroStrategy     Published Date: Apr 11, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
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     MicroStrategy
By: Anaplan     Published Date: Apr 09, 2019
What’s the state of planning in supply chain management? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This supply chain-focused brief contains: · Key findings from supply chain professionals · Challenges faced by supply chain professionals · How they believe they can improve their planning processes
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     Anaplan
By: Anaplan     Published Date: Apr 09, 2019
What’s the state of planning in finance? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This finance-focused brief contains: • Key findings from finance professionals • Challenges faced by finance professionals • How they believe they can improve their planning processes
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     Anaplan
By: Anaplan     Published Date: Apr 02, 2019
Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This Sales-focused brief contains: • Key findings from Sales professionals • Planning challenges faced by Sales professionals • Ideas from Sales leaders about overcoming obstacles and planning more successfully
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     Anaplan
By: Anaplan     Published Date: Apr 02, 2019
What’s the state of planning in supply chain management? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This supply chain-focused brief contains: · Key findings from supply chain professionals · Challenges faced by supply chain professionals · How they believe they can improve their planning processes
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     Anaplan
By: Anaplan     Published Date: Apr 02, 2019
What’s the state of planning in finance? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This finance-focused brief contains: • Key findings from finance professionals • Challenges faced by finance professionals • How they believe they can improve their planning processes
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     Anaplan
By: Blue Prism     Published Date: Mar 15, 2019
Blue Prism, the inventor of the term Robotic Process Automation (RPA) and the market leader in enterprise RPA, recently engaged Knowledge Capital Partners (KCP) to survey their client deployments. We used proprietary KCP research tools, and this report summarizes our findings. Based on finalized quantitative survey results as well as our ever-growing library of qualitative case investigations, the report analyzes the management practices and behaviors that underpin the exceptional value achieved by Blue Prism customers as outlined in our January 2018 report “Robotic Process Automation: Benchmarking the Client Experience.”
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     Blue Prism
By: Anaplan     Published Date: Mar 12, 2019
What’s the state of planning in finance? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This finance-focused brief contains: • Key findings from finance professionals • Challenges faced by finance professionals • How they believe they can improve their planning processes
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     Anaplan
By: MicroStrategy     Published Date: Jan 23, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
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     MicroStrategy
By: Cyren     Published Date: Oct 17, 2018
An Osterman Research Survey Report
Tags : office 365, it security, cybersecurity, web security, phishing, microsoft office
     Cyren
By: Cyren     Published Date: Oct 17, 2018
An Osterman Research Survey Report
Tags : office 365, it security, cybersecurity, web security, phishing, microsoft office
     Cyren
By: Datastax     Published Date: Aug 28, 2018
With DataStax Enterprise 6 (DSE 6), we upped the bar substantially for us, our partners, our customers, and our competitors. We also came out and said that DSE 6 was twice as fast as open source Apache Cassandra™, and now, we have a third-party validation of this claim. Read this benchmark report from zData to get the results of their test of DSE 6 against Cassandra, for which they ran a different series of workloads on an AWS-built cluster.
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     Datastax
By: Datastax     Published Date: Aug 27, 2018
With DataStax Enterprise 6 (DSE 6), we upped the bar substantially for us, our partners, our customers, and our competitors. We also came out and said that DSE 6 was twice as fast as open source Apache Cassandra™, and now, we have a third-party validation of this claim. Read this benchmark report from zData to get the results of their test of DSE 6 against Cassandra, for which they ran a different series of workloads on an AWS-built cluster.
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     Datastax
By: Datastax     Published Date: Aug 15, 2018
it’s crucial to make the right choices when setting up your DSE cloud infrastructure. But how can you know which instance types will give you the best cost-to-benefit ratio, both now and as your business grows? That’s where benchmarking helps. For our paper, we conducted DSE stress tests on an array of hardware configurations, and we simulated various real-world workflows, all to see which EC2 instance types deliver the best performance at the lowest costs.
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     Datastax
By: Datastax     Published Date: Aug 15, 2018
With DataStax Enterprise 6 (DSE 6), we upped the bar substantially for us, our partners, our customers, and our competitors. We also came out and said that DSE 6 was twice as fast as open source Apache Cassandra™, and now, we have a third-party validation of this claim. Read this benchmark report from zData to get the results of their test of DSE 6 against Cassandra, for which they ran a different series of workloads on an AWS-built cluster.
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     Datastax
By: Datastax     Published Date: Aug 07, 2018
it’s crucial to make the right choices when setting up your DSE cloud infrastructure. But how can you know which instance types will give you the best cost-to-benefit ratio, both now and as your business grows? That’s where benchmarking helps. For our paper, we conducted DSE stress tests on an array of hardware configurations, and we simulated various real-world workflows, all to see which EC2 instance types deliver the best performance at the lowest costs.
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     Datastax
By: ForUsAll     Published Date: Jul 02, 2018
Select a 401(k) provider that saves you time, money, and minimizes your compliance liability. Most importantly, partner with an employee-focused 401(k) provider with a track record of helping more employees join and save in the plan — leaving you with happier employees and a 401(k) plan that makes your benefits package even more attractive. And as you evaluate providers, chat with someone from our team and check out our platform. We help our customers achieve 88% participation rates and save 8% on average.
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     ForUsAll
By: Cornerstone OnDemand     Published Date: Jun 29, 2018
Together with our partner Cornerstone, HCMG has benchmarked the last five years of progress in human capital management for government. This research is designed to aid leaders across Federal, Defense, State, and Local sectors in benchmarking their own performance and in developing America’s present and future leaders.
Tags : capital, management, government, cornerstone
     Cornerstone OnDemand
By: Dassault Systèmes     Published Date: Jun 19, 2018
Start the journey to operational and digital excellence by gaining a clear strategy for the first steps forward. This resource includes: • An executive summary of Smart Manufacturing • Benchmarking manufacturing operations management • The road to MOM 4.0 • Digital transformation is a vehicle, not a destination • Recommendations to achieve digital excellence Manufacturers need to start now and follow a clear path from corporate strategic objectives through to successful program implementation.
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     Dassault Systèmes
By: Monetate     Published Date: Jun 15, 2018
Personalisation for retail customers has advanced well beyond segmentation to include real one-to-one connections made in real-time. not only are consumers expecting hyper-personalized experiences across all touches, but companies who are able to implement them are seeing unprecedented growth and a new level of customer loyalty. This essential guide walks you through personalisation from the nuts and bolts of what it can do, through 5 levels of implementation that businesses can use to benchmark their path to increased revenue. In the guide you’ll learn: • The latest advancements in personalisation technology and what companies can expect to gain with implementation. • Four myths about personalisation that may be holding your company back. • Tips for getting started and 5 benchmarking levels to help you create a personalisation roadmap for your company. • Eight questions to ask when shopping for a personalisation partner that will help you ensure you are getting the right tools a
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     Monetate
By: Monetate     Published Date: Apr 06, 2018
Personalization for retail customers has advanced well beyond segmentation to include real one-to-one connections made in real-time. Not only are consumers expecting hyperpersonalized experiences across all touches, but companies who are able to implement them are seeing unprecedented growth and a new level of customer loyalty. This essential guide walks you through personalization from the nuts and bolts of what it can do, through 5 levels of implementation that businesses can use to benchmark their path to increased revenue. In the guide you’ll learn: • The latest advancements in personalization technology and what companies can expect to gain with implementation. • Four myths about personalization that may be holding your company back. • Tips for getting started and 5 benchmarking levels to help you create a personalization roadmap for your company. • Eight questions to ask when shopping for a personalization partner that will help you ensure you are getting the right tools and expe
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     Monetate
By: IBM     Published Date: Mar 28, 2018
2018 Benchmarking Report
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     IBM
By: NAVEX Global     Published Date: Mar 21, 2018
Good analysis and benchmarking of hotline data helps organisations answer crucial questions about their ethics and compliance programme. Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical. To help, each year NAVEX Global takes anonymised data collected through our hotline and incident management systems to create these reports. This particular report is the second NAVEX Global benchmark report we have published that focuses specifically on the status of ethics and compliance hotline services in the EMEA and APAC regions. This benchmark only takes reporting data from organisations that has its data warehoused in Europe—a subset of the data used in our global hotline report.
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     NAVEX Global
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