There is a misperception that cloud is more expensive. It's a common error and is largely a result of applying premises-based best-practices when comparing solution alternatives. Because standard TCO studies often fail to properly value key strengths of cloud-delivered services, they can lead decision-makers astray.
This complimentary report will display the biggest benefits of moving to 8x8 Virtual Virtual Office including:
-Never have to perform a communications hardware or software upgrade again
-Providing more consistent and unified communications service
-Improving business processes with prebuilt CRM integration
Download Now!
In our increasingly global economy, it’s no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world.
This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful.
Download this complimentary eBook and learn:
4 challenges every global contact center will face
Why cloud-based contact centers have the advantage
Why not all cloud contact centers are perfect, and 3 things to watch out for
How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility.
By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices.
But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
Tangent International is a specialist recruitment company for the technology industry. It has more than 70 employees who work with some of the most forward thinking companies in the world.
A global recruiter with international needs Tangent International operates in 175 countries with candidates and clients across more than 220 locations. As a recruiter looking to source and place the best talent from all over the world, the business needed a service provider that would allow it to easily communicate with its global customer base. These customers include some of the biggest technology brands in the world who all have high expectations, so it’s vital that the technology Tangent International uses lives up to these standards.
Do attitudes to IT adoption vary depending on your seniority within a business? And could this be holding back adoption of technology? These are key questions explored in this paper, which compares the views of mid-level ‘hands on’ IT managers with those of senior directors within British companies.
Across both groups, there is a sense that UK business in general is too wary of implementing new technology.
But there is a significant divergence of opinion when it comes to a range of factors, such as the extent to which companies invest in new technology, stay on top of the latest tech, and understand its importance to the success of the business.
A pattern emerges, whereby the senior leaders within companies are far happier than middle managers with the status quo around technology adoption. And IT managers even suggest that this might be driven by self preservation on the part of senior leaders.
Bicycle companies know a thing or two about agility. So when the U.S. division of the legendary Japanese bicycle manufacturer, Shimano, decided to assess its operations, their next move was an easy decision. Management realized it had to improve the speed and dexterity of its communications to remain competitive. After considering their options, they opted for a cloud communications solution that checked off all their requirements for speed, agility and cost consciousness and more. Read more about their results.
What if you could transform your communications system to rival the rich functionality and flexibility of bigger competitors with dedicated IT staff?
This new white paper compares the costs and functionality of using a hosted unified communications (UC) system "in the cloud" versus investing in an on-site "premises-based" system. The findings might surprise you.
Download this new white paper now to:
•Understand the tradeoffs between owning vs. hosted UC systems
•Review a dollars-to-dollars comparison in a full total cost of ownership (TCO) study
•Learn the pitfalls to avoid when evaluating different UC systems
This white paper discusses the drivers for migrating to Exchange 2010 and why decision makers should consider adopting cloud-based MST/AM during the planning phase of the overall migration.
Despite the range of functionality offered in Office 365, like any cloud-based offering, it cannot be all things to all customers. There are features missing in Office 365 that will prompt some customers to consider the use of third-party, cloud-based, or on-premise tools to enhance Office 365’s native capabilities. Specifically, these third-party enhancements are focused primarily on the security, archiving, and encryption capabilities built into Office 365. Read now!
Cloud computing generated $100 billion in 2012, which is estimated to be $127 billion by 2017 and an impressive $500 billion by 2020. What was once an innovative technology of the future is now the standard way of doing business.
The challenge for companies is to leverage what still works well from
their in-house legacy infrastructure and augment that with a new cloudbased infrastructure to meet their future needs. Learn how to transition to advanced cloud usage and build a strong team for your
company.
Without document classification in play, it's impossible to know what to protect. The mobile ecosystem makes workers infinitely more productive, which is one reason that it won’t go
away. This white paper explores the question: How can IT govern and protect content in such ad hoc and semi-structured environments? Please download whitepaper to learn more.
In this paper, we explore the IT management environment. How can you integrate document solutions across
desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity
that it causes IT to suffer? Please download to learn more.
For the past several years, the nature of enterprise productivity has been forever changed by the new breed of
mobile devices. Personal smartphones and tablets are everywhere. Gone are the days when every enterprise gave
its employees a security-focused BlackBerry. Cloud-based productivity apps can be downloaded in seconds.
Compared to even a few years ago, enterprises are operating in a new world. Please download whitepaper to learn more.
This white paper explores how cloud-based e-signature technology can drastically reduce the time it takes to complete deal making process and at the same time improve customer satisfaction, document security, and more.
A fully automated, cloud-based contracting process benefits organizations and meets customer demand for an exceptional user experience. Read this whitepaper to learn how Adobe can give you a solution for Web Contracting and more.
There’s no doubt in the trends. Focusing on the customer experience is at the top of the priority list for most companies. Personalization plays a key role as top organizations strive to make experiences as compelling as possible with the integration of artificial intelligence and cloud-based technology. To understand and prioritize what your next big moves should be, read The Econsultancy 2018 Digital Trends report.
Here’s what’s top of mind for the majority of your peers:
Increasing digital marketing activities and budgets
Investing in well-designed user journeys that facilitate clear communication
Valuing creativity and design to differentiate their brands
Combining digital skills with technology to improve customer experience
Analysis of 55 million product SKUs. Aggregated and anonymous data from more than one trillion visits to 4,500 retail websites. Billions of data points flowing through Adobe Experience Cloud. It’s no wonder our holiday shopping predictions are the most comprehensive and accurate in the industry.
View the report, Adobe Digital Insights 2017 Holiday Shopping Predictions, and learn:
Total forecasted online holiday revenue, broken down by day and device
Top gifts on consumers’ wish lists this holiday season
Best days for buying based on discounts and out-of-stock risks
There’s no doubt in the trends. Focusing on the customer experience is at the top of the priority list for most companies. Personalization plays a key role as top organizations strive to make experiences as compelling as possible with the integration of artificial intelligence and cloud-based technology. To understand and prioritize what your next big moves should be, read The Econsultancy 2018 Digital Trends report.
Here’s what’s top of mind for the majority of your peers:
• Increasing digital marketing activities and budgets
• Investing in well-designed user journeys that facilitate clear communication
• Valuing creativity and design to differentiate their brands
• Combining digital skills with technology to improve customer experience
There’s no doubt in the trends. Focusing on the customer experience is at the top of the priority list for most companies. Personalization plays a key role as top organizations strive to make experiences as compelling as possible with the integration of artificial intelligence and cloud-based technology. To understand and prioritize what your next big moves should be, read The Econsultancy 2018 Digital Trends report.
Here’s what’s top of mind for the majority of your peers:
• Increasing digital marketing activities and budgets
• Investing in well-designed user journeys that facilitate clear communication
• Valuing creativity and design to differentiate their brands
• Combining digital skills with technology to improve customer experience
Once you've enabled your people to work wirelessly from anywhere, anytime, on any device, you need to maintain security and control under constant pressure to drive down cost, while increasing productivity and growth. Enter the Cloud.
HiveManager NG is a cloud-based, enterprise-class Wi-Fi management solution and is a breakthrough in management simplicity, flexibility, and redundancy.
