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By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn the significant benefits of flexible cloud solutions and key criteria for selecting the right business partner.
Tags : cloud solutions, interactive intelligence, flexible cloud, customer support, workforce management, data solution, customer experience
     Interactive Intelligence
By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn about how your contact centers are a world of innovative and intricate technology and how with the right analytical tools you can maximize your organization’s potential by optimizing your customer’s experience.
Tags : planning tools, budgeting tools, strategy, cloud solutions, interactive intelligence, customer support, workforce management, data solution, customer experience
     Interactive Intelligence
By: Interactive Intelligence     Published Date: Apr 23, 2014
Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.
Tags : contact center, contact center strategy, customer experience, optimization, strategic planning, budgeting tools, workforce management solutions, call center, contact communications, big data, business analytics, it management, telecom
     Interactive Intelligence
By: Code42     Published Date: Mar 31, 2017
Today’s enterprise is vastly different than five years ago: 75 percent of the workforce is mobile, 90 percent of companies support Mac devices, five malware attacks happen every second and half of enterprise data lives outside the data center. As everything around you changes, you’re expected to support the enterprise with flat budgets and static head counts. Endpoint backup enables you to protect enterprise data and mitigate the growing risk of data loss, ransomware and insider threat.
Tags : 
     Code42
By: Lumension     Published Date: Jan 11, 2012
Learn the key steps to enhancing your security visibility so that you have a voice at the executive table and not just a seat.
Tags : vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security
     Lumension
By: Lumension     Published Date: Jan 11, 2012
There is hope for IT administrators seeking to gain control over the Windows environment while still offering local admin rights to the user base.
Tags : vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security
     Lumension
By: Lumension     Published Date: Mar 31, 2012
This whitepaper will take an in-depth look at virtualization technologies, security risks, and virtualization technology management models.
Tags : vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security, security
     Lumension
By: Lumension     Published Date: Mar 31, 2012
Don't leave your endpoint unpatched and insecurely configured. Mitigate your endpoint risks by implementing these five tips that will help you keep endpoints patched and avoid preventable attacks.
Tags : vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security, security, it management
     Lumension
By: Lumension     Published Date: Mar 31, 2012
Streamline your compliance efforts by implementing these five tips that will help you better tie together security deployments and processes, business goals and compliance activities.
Tags : vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security, security, it management
     Lumension
By: Cisco     Published Date: Mar 10, 2011
Fresh Direct Produce workforce is more mobile, responsive with Cisco Unified Communications. To give its employees the immediate, direct communications that the business required, Fresh Direct replaced its phone system with the Cisco® Unified Communications System. The Cisco solution supports all of the company's voice, data, and wireless communications on one secure network.
Tags : cisco, unified communications, fresh direct produce, mobile, wireless communication, voice, data network, phone system, network, mobile workforce, secure network
     Cisco
By: CDW     Published Date: Mar 27, 2015
Many organizations are seeing clear and quantifiable benefits from the deployment of mobile technologies that provide access to data and applications any time, anywhere. These benefits often include increased profits, a more efficient and productive workforce, and enhanced customer service.
Tags : mobile, productive, workforce, deployment, customer service, benefit, success, data, wireless, enterprise applications
     CDW
By: CDW     Published Date: Jan 15, 2016
Even with the latest devices, your mobile workforce may not have what they need to get the job done. Without a strategy to provide them with data and applications, they’re forced to work without them or find workarounds that can compromise security. Today’s workers are constantly on the move, and IT departments are scrambling to keep up. Access to email is not enough. You must address the legacy applications that your employees can’t easily access from their mobile devices, knowing that app development can be cost prohibitive and complex. And you have to have a strategy in place to secure and manage every application in use.
Tags : cdw, client virtualization, mobile workforce, mobile strategy, best practices, networking, security, software development, it management
     CDW
By: Sage     Published Date: Jan 30, 2015
As organizations look for more ways to increase productivity and profitability, human resources departments are being asked to provide more strategic input to executives. Doing so requires tools that improve access to timely, accurate information for enhanced business decision making. If you don’t have a human resource management system (HRMS), HR can end up spending too much time on repetitive day-to-day tasks like paperwork while struggling to deliver meaningful workforce insights. The right HR management software can help the HR team increase control over employee data, optimize productivity, and take employee engagement to the next level, so you can deliver the future workforce your organization needs to succeed. This white paper discusses the five areas to keep in mind when evaluating solutions to find an HRMS that’s a good fit for your business.
Tags : sage, hr management, hr software, hrms, hr team, evaluating solutions
     Sage
By: Microsoft Office 365     Published Date: Mar 01, 2018
Giving employees the right tools to do their best work can be challenging in today’s world of multiple devices and diverse work styles. This e-book reveals how to choose technology that helps your workforce: Protect company data Get more done Collaborate with colleagues Stay in control of their schedules Spend more time on value-added tasks
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     Microsoft Office 365
By: IBM     Published Date: Sep 30, 2013
In a “talent-constrained” economy, attracting and engaging highly talented people, developing globalleaders, improving and sharing new skills, and keeping people aligned and working together are major challenges. In this report, we discuss how new approaches and a new science of human resources have emerged to develop a “smarter workforce,” resetting the bar on talent, learning, and leadership strategies.
Tags : smarter workforce, workforce management, workforce, global, global businesses, recruiting, human resources, data analysis, analytics, employee retention, human resource technology, business technology
     IBM
By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
Tags : social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization, employee engagement, leadership models, global leadership, social collaboration, social networking, social business, communication, social media, mobile, big data
     IBM
By: Datacastle     Published Date: Jul 09, 2010
How to address business continuity, information security, policy enforcement, and regulatory compliance challenges for your laptop users.
Tags : datacastle, business resiliency planning, mobile workforce, business continuity, information security, policy enforcement, regulatory compliance, backup and data protection, regulatory compliance
     Datacastle
By: Datacastle     Published Date: Jul 09, 2010
Learn how to protect laptop data from loss or theft, and save on storage and IT resources with this best practices guide.
Tags : datacastle, encrypting laptop data, storage, mobile workforce, data protection, security
     Datacastle
By: Webroot     Published Date: Sep 18, 2013
This infographic gives a quick visual representation of some of the key findings of a recent Webroot research on web security in the US and UK. As cybercriminals increasingly exploit vulnerabilities in mobile browsers and apps, companies with mobile workforces face new challenges in protecting users and critical data. And the impacts of failing to protect against mobile browsing threats can be severe. The infographic also gives a checklist of things you can do to reduce the risks. Among the key points: • 50% of companies in the US estimate that web-borne attacks cost from $25,000 to $1 million in 2012. • 90% of respondents agree that managing the security of remote users is challenging • 50% of firms with remote workers had a website compromised
Tags : security, mobile device, mobile threats, mobile browsing, cybercriminals, data, protection, business technology
     Webroot
By: Intralinks     Published Date: Jan 16, 2015
In their newly released report, “On the Radar: Intralinks,” MWD Advisors probes 10 key questions about how Intralinks VIA™ supports workforce mobility by giving organizations the controls to manage and secure business data, wherever it goes. This On the Radar briefing note follows a simple “ten questions” format, designed to provide a concise but thorough overview of a company and its products and services, answering the simple questions like: “Why is it interesting?” “What’s Next?” “Should I consider it?” You’ll learn how organizations should consider the benefits of an enterprise- grade content collaboration solution that’s designed to embrace workforce mobility “but with the security of administrative controls that make it much easier to manage that collaboration and maintain an audit trail.” Download the MWD report and find out why Intralinks VIA “…keep[s] IT and compliance officers happy, while not cramping end users’ mobility.”
Tags : workforce mobility, manage and secure, business data, enterprise, collaboration solution, security, enterprise applications
     Intralinks
By: Intralinks     Published Date: Jan 16, 2015
The increased mobility of the workforce is changing the way we work. Business users want the flexibility to share and collaborate on content that drives their business while IT needs to ensure the security of that data, no matter where it goes. An effective enterprise collaboration solution must consider people, processes and technologies to be effective, but where to begin? This comprehensive Buyer’s Guide offers guidance on how to develop your organization’s requirements with regard to: Risk management – avoiding data breaches and loss of information that can result in non-compliance Business productivity - allowing for secure collaboration while enabling teams to work anywhere on any device IT efficiency - supporting the full breadth of external business content requirements while integrating with existing applications and protocols This Buyer’s Guide offers a holistic approach for your evaluation process by examining the granular aspects of enterprise file sharing, as well as i
Tags : collaboration solutions, risk management, business productivity, it efficiency, business users, enterprise applications
     Intralinks
By: Oracle     Published Date: Nov 27, 2013
Today many HR organizations are struggling with systems that fall short when it comes to meeting the strategic demand for a talented and engaged workforce. In fact, 84% of HR organizations are currently looking at cloud alternatives, but the promise of the cloud can lead to fragmented, inflexible systems with limited functionality that result in inconsistent global HR processes. What’s more, HR IT has questions about key requirements like integration, data security, and performance.
Tags : cloud crm, technology, business needs, best practices, crm solution, solution at scale, sales, marketing, customer relationship management, pipeline, knowledge management, enterprise applications
     Oracle
By: Success Factors     Published Date: Jul 10, 2014
Technology plays an integral role in enabling businesses to have access to insightful analytics. By providing metrics on core workforce facts, workforce financials, productivity and performance, talent development and succession and human capital risk, companies are able to identify those 10- 15 metrics most important to business goals. This will enable them to present the Board of Directors with a comprehensive and concise story of workforce capabilities. The best place, we suggest, is with expert, practical guidance. Download this informative resource.
Tags : success factors, workforce data, boardroom, metrics, workforce facts, workforce financials, hr metrics, tecnhology
     Success Factors
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