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By: Cisco     Published Date: Nov 17, 2015
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Tags : gartner, cisco, magic quadrant, contact center infrastructure, networking, security, it management, knowledge management, enterprise applications
     Cisco
By: Cisco     Published Date: Nov 17, 2015
The days of punching in and zoning out are gone. Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
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     Cisco
By: Cisco     Published Date: Jan 08, 2016
How can businesses capitalize on new wireless network capacity when most current Ethernet access cabling maxes out at 1 Gigabit per second (Gbps)?
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     Cisco
By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
Tags : cloud computing, cisco, contact center, best practices, cloud network, data center
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Mobile and virtualized workloads, cloud applications, big data, heterogeneous devices: they are all growing in your business, demanding previously unimagined capacity and performance from your servers and data center fabric. And that demand is not slacking. Your employees, applications, and competitive advantage increasingly depend on it. Those servers and applications need to be fed. And if you have not started planning for 40 gigabits per second (Gbps) to the server rack, you will need to soon.
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     Cisco
By: Cisco     Published Date: Feb 23, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
Tags : technology, manufacturing, management infrastructure
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Cisco vision for the internet is one that is entering into the next generation. Connecting enterprises through rapid adoption of digital infrastructure: 5X faster than electricity and telephony. The agenda includes: Understanding the Connected Factory and its benefits to the organization's overall profitability, case studies: reducing costs, increasing quality, and maximizing productivity, the building blocks of an IoT network: unique design considerations for environments with rigid requirements.
Tags : technology, digital infrastructure, productivity, networks
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Cloud adoption is an expanding part of IT organizations’ strategies, and IT architects are growing more sophisticated in how they think about cloud; however, as of early 2015, relatively few organizations have truly advanced levels of cloud maturity. In IDC’s recent worldwide CloudView Survey, we discovered that nearly 60% of organizations are currently using or planning to implement some form of cloud — whether for a single project or their portfolio, for test/development environments, or to run mission-critical applications 24 x 7 — but only 25% have reached the level that IDC would call “mature”— that is, building repeatable, managed, or optimized cloud strategies. There is significant room for improvement.
Tags : cloud, organization strategies, information technology
     Cisco
By: Riverbed     Published Date: Apr 14, 2017
"Infrastructure and operations leaders often struggle to understand the role of cloud computing and to develop strategies that exploit its potential. I&O leaders should complete the prerequisites before making the technology decisions required for successful, service-centered cloud computing strategies. Read the Gartner report to learn more about key recommendations: Identify the cloud-computing-related IT services you will offer or procure. Document the internal processes that will be affected by the identified cloud services. Map applications and workloads to the associated cloud services."
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     Riverbed
By: GE Healthcare     Published Date: Feb 23, 2015
Given the wide range of technology options available, it's important for healthcare IT executives to pick the right image management technology and approach for a long-term sustainable solution delivering the desired performance and ROI. This whitepaper explores solutions for multi-layered neutrality, a standards-based framework for unifying medical images and clinical documents across the enterprise and community.
Tags : ge healthcare, clinical data, healthcare technology, image management technology, medical imaging, data management
     GE Healthcare
By: GE Healthcare     Published Date: Feb 23, 2015
This study surveyed radiologists about inefficiencies in their workflows, revealing a number of shortcomings with the information technologies radiologists employ to review, interpret, and report diagnostic imaging examinations.
Tags : enterprise imaging, advanced visualization, universal viewer, centricity pacs, 3d imaging, radiology imaging solutions, diagnostic medical imaging, radiology medical imaging, medical imaging technology, medical imaging pacs, medical imaging systems, medical imaging services, medical imaging technologies, smart reading protocols, multi-modality reading, unified view of patient images
     GE Healthcare
By: Marketo     Published Date: Jun 08, 2017
Read this complimentary copy of the SiriusView: Marketing Automation Platforms 2017 and learn more about Marketo’s key differentiators including its native multi-channel experience, live event management, and content recommendation functionalities. Marketo's powerful marketing automation capabilities and seamless CRM integrations are complemented by our LaunchPoint ecosystem featuring over 500 technology and service providers that offer best-of-breed solutions for today’s marketers.
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     Marketo
By: Cisco     Published Date: Apr 04, 2014
This Cisco Survey provides an important summary and analysis of worldwide results.
Tags : cloud, service, cisco, global, impact survey, business enabler, adoption of new technology, forecasts, report, survey, research
     Cisco
By: Cisco     Published Date: Apr 04, 2014
This Cisco Survey provides an important summary and analysis of worldwide results.
Tags : cloud, service, cisco, global, impact survey, business enabler, adoption of new technology, forecasts, report, survey, research
     Cisco
By: Cisco     Published Date: Apr 04, 2014
This Cisco Survey provides an important summary and analysis of worldwide results.
Tags : cloud, service, cisco, global, impact survey, business enabler, adoption of new technology, forecasts, report, survey, research
     Cisco
By: Evergage, Inc.     Published Date: Apr 17, 2014
Evergage increases conversions by helping your website respond in real-time with personalized messages to people based on where they clicked and who they are – all without coding.
Tags : evergage, marketing technology, real time, real time personalization, click through, digital marketing, convserion rates, online advertising, online traffic
     Evergage, Inc.
By: Evergage, Inc.     Published Date: Apr 17, 2014
There are so many ways to utilize real-time personalization, but what does it look like? In this eBook, we will show you 25 ways to do real-time so that you can take a first time visitor from initial introduction to conversion and advocacy.
Tags : evergage, marketing technology, real time, real time personalization, click through, digital marketing, convserion rates, online advertising, online traffic
     Evergage, Inc.
By: Evergage, Inc.     Published Date: Apr 17, 2014
Evergage, in association with The Realtime Report, commissioned a survey of 114 digital marketers in 18 countries to determine the Perceptions of Real-Time Marketing. What we learned validated our thoughts. Most importantly we learned that a majority of digital marketers consider real-time marketing critical to their efforts, and plan to invest in real-time technology in 2014.
Tags : evergage, marketing solutions, marketing technology, real time marketing, real time technology, digital marketing
     Evergage, Inc.
By: Evergage, Inc.     Published Date: Apr 17, 2014
In this video, learn how Real-time web personalization can track and respond to user behavior in real-time, throughout the entire customer life cycle, to increase conversion rates and drive customer success.
Tags : evergage, marketing, marketing technology, online marketing, customer behavior, customer insights, intent, real time, real time personalization, conversion rate, customer life cycle, customer engagement
     Evergage, Inc.
By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
Tags : it service management, itsm, itsm solutions, itsm tools, itam tools, itam solutions, it ticket management system, it workflow, it help desk, cloud-based solutions, saas solutions, it service desk, asset management, it service portfolio, it service catalog, itil software, it solutions, it software, it technology, it management
     Samanage
By: Castlight Health     Published Date: Aug 02, 2016
"In this eBook from Castlight Health and Jellyvision, you will learn: • How to influence employee behavior through careful and personalized messaging, curated content, creative incentives, and more. • What the top U.S. organizations are doing to boost benefits engagement and guide employees along the path of health care consumerism. • How to put your organization’s technology to work toward your communication goals to meet employees on their level."
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     Castlight Health
By: Adobe     Published Date: Mar 06, 2015
Download the Top 10 Mobile Predictions for 2015 to learn how you can win big in the new year by investing heavily in mobile marketing. You’ll learn about the oncoming mobile technology arms race — and you’ll discover the steps you must take to stay ahead of the pack.
Tags : mobile predictions, adobe, mobile trends, mobile wallets, mobile industry
     Adobe
By: Adobe     Published Date: Feb 08, 2016
Today, customers make decisions about brands on a moment-by-moment basis. They expect personal and authentic experiences that build connections and deepen relationships with their favorite brands. New technology makes it possible to deliver on these expectations and succeed in today’s new era of marketing.
Tags : adobe, marketing, new era, crm, brands, experience, customer expectations, enterprise applications, business technology
     Adobe
By: Adobe     Published Date: Feb 08, 2016
Today, customers make decisions about brands on a moment-by-moment basis. They expect personal and authentic experiences that build connections and deepen relationships with their favorite brands. New technology makes it possible to deliver on these expectations and succeed in today’s new era of marketing.
Tags : adobe, marketing, new era, crm, brands, experience, customer expectations
     Adobe
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