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By: Ricoh     Published Date: Mar 11, 2019
Today’s CIOs no longer just oversee technology. They are now key strategists who guide their organizations and give them the tools they need to stay competitive. A study by Forbes Research stated that five years ago, a CIO’s most critical skill was deploying technology. Now, the #1 way that CIOs provide value is by contributing to the corporate strategy, so they can advance business objectives and drive revenue.1 In particular, CEOs rely on the CIO for guidance around digital transformation. Organizations must transform how they operate and take advantage of new technologies to better engage customers and employees. Digital transformation falls squarely on the shoulders of IT leaders. CIOs are under pressure to drive transformation – overcoming barriers such as cultures that are resistant to change, employees who want to upload files anywhere, and increased concerns about data security. CEOs also expect CIOs to achieve results now. The longer you wait, the more likely you will fall beh
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     Ricoh
By: Cisco EMEA     Published Date: Mar 08, 2019
And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors – which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unknown is what keeps CISOs, what keeps you, up at night – and we know because we asked you.
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     Cisco EMEA
By: Cisco EMEA     Published Date: Mar 08, 2019
The EU’s General Data Protection Regulation (GDPR) became enforceable on May 25, 2018, and privacy laws and regulations around the globe continue to evolve and expand.
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     Cisco EMEA
By: Cisco EMEA     Published Date: Mar 26, 2019
Imagine if you could see deep into the future. And way back into the past, both at the same time. Imagine having visibility of everything that had ever happened and everything that was ever going to happen, everywhere, all at once. And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors – which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unk
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     Cisco EMEA
By: Cisco EMEA     Published Date: Mar 26, 2019
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally. As a result, customers are asking more questions during the buying cycle about how their data is captured, used, transferred, shared, stored, and destroyed. In last year’s study (Cisco 2018 Privacy Maturity Benchmark Study), Cisco introduced data and insights regarding how these privacy concerns were negatively impacting the buying cycle and timelines. This year’s research updates those findings and explores the benefits associated with privacy investment. Cisco’s Data Privacy Benchmark Study utilizes data from Cisco’s Annual Cybersecurity Benchma
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     Cisco EMEA
By: Location3     Published Date: Feb 07, 2019
Your Local Business Listings are part of the foundation of your online presence. Ensuring that all of your brick-and-mortar business locations are accurately represented on directories like Google My Business, Facebook Places, Bing Places, Apple Maps and more requires a hands-on, managed approach to local data optimization.
Tags : marketing, local marketing, franchise, franchisor, digital marketing, multi-location businesses, local business listings, listing management, store visits
     Location3
By: Illusive Networks     Published Date: Apr 10, 2019
How well-equipped is your organization to stop malicious attackers once they’re inside your network? According to this study of over 600 IT security professionals, almost two-thirds of respondents lack efficient capabilities to detect and investigate “stealth” attackers before serious damage occurs. Download the report to learn the primary obstacles to better threat detection and incident response, how well organizations are hardening their environments against lateral movement, and how cybersecurity budgets are changing to address the reality that attackers will get in.
Tags : risk management, it security, ponemon institute, ponemon, cybersecurity, research report, cyber attack, data breach, apt, targeted attacks, threat management, cyber crime, cyber risk, illusive networks
     Illusive Networks
By: Group M_IBM Q2'19     Published Date: Apr 08, 2019
IBM provides a security incident response (IR) solution called Resilient that helps its customers address security incidents quickly in an automated and orchestrated manner. IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Resilient. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Resilient platform on their organizations.
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     Group M_IBM Q2'19
By: Group M_IBM Q2'19     Published Date: Apr 11, 2019
This report describes the results from a groundbreaking global study by Thycotic that reveals major risk and compliance gaps in how organizations manage and secure their privileged accounts and access to sensitive systems, infrastructure and data. The 2018 Global State of Privileged Access Management (PAM) Risk & Compliance report highlights where many organizations are failing to fully put security controls in place to protect their most critical information assets.
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     Group M_IBM Q2'19
By: Workday     Published Date: Mar 26, 2019
The Texas A&M university system has always been on the cutting edge of the academic world. Read the case study to learn how a single cloud-based system for HR enables this world-class institution to streamline and standardize processes across 20 different schools and worksites, cut payroll processing time by 30 percent, and empower IT to focus on major cybersecurity initiatives.
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     Workday
By: Workday     Published Date: Mar 26, 2019
With locations in the U.S., Germany, and Japan, the University of Maryland University College needed a more efficient ERP solution to better manage its workforce and support strategic initiatives. This case study explores how a single system for finance and HR helps the global UMUC community succeed.
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     Workday
By: Bluecore     Published Date: Mar 04, 2019
For a company that sells wool products, the dog days of summer can be tough. Despite this challenge, Pendleton has managed to stay relevant even during the hottest days of the year thanks to Bluecore. “In June and July, having Bluecore send people emails based on what they browsed is especially helpful because we don’t have as many messages or new products going out. So as often as people come to our site is as often as they’ll get emails, and those emails are guaranteed to be relevant to them. If the onus was on blast emails, then we’d be showing people products that are not necessarily relevant to them or that they might think are terribly out of season,”
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     Bluecore
By: Bluecore     Published Date: Mar 04, 2019
Historically, this diversity in both product assortment and customers presented unique challenges for Discount School Supply when it came to matching unique groups of customers to the products that fit their needs. Recognizing the importance of overcoming this challenge, Peter Walter, Director of eCommerce Marketing at Discount School Supply, began the search for a solution. That search led him directly to Bluecore.
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     Bluecore
By: Gameffective     Published Date: Feb 26, 2019
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.
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     Gameffective
By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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     Gameffective
By: NEC     Published Date: Aug 26, 2009
This is a case study which shows how Leicester Theatre Trust (LTT) implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC.
Tags : curve, nec, ltt, unified communications, architecture, service oriented architecture, soa, soc, service oriented communications
     NEC
By: NEC     Published Date: Aug 25, 2009
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
Tags : voorhees, nec, desktop communications, communications, service orientated, widearea network, wan, unified communications architecture, tco, soa
     NEC
By: NEC     Published Date: Jan 28, 2010
Case Study: NEC provided intuitive and user friendly technology to enrich the whole guest experience with improved service times, personalized assistance and quality communications.
Tags : nec, peninsula shanghai, hotel, network solutions, real-time communication, productivity, ip telephony server, wireless technology, unified communications
     NEC
By: Ounce Labs, an IBM Company     Published Date: Jul 08, 2009
The Business Case for Data Protection, conducted by Ponemon Institute and sponsored by Ounce Labs, is the first study to determine what senior executives think about the value proposition of corporate data protection efforts within their organizations. In times of shrinking budgets, it is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.
Tags : ounce labs, it securitym it risk, software applications, ciso, pci dss, hipaa, glba, data security, source code vulnerabilities, source code analysis, it security, cryptography
     Ounce Labs, an IBM Company
By: Sitecore     Published Date: Nov 04, 2009
This report highlights the strategic value of a next generation web content management system integrated with lead scoring, email marketing, customer relationship management, and web analytics. The report links the technology and practices of Best-in-Class organizations to engage customers, provide personalized experiences and manage the lead lifecycle.
Tags : sitecore, aberdeen, lifecycle management, web content management, analytics, crm, emarketing, email marketing, lead generation
     Sitecore
By: OneUpWeb     Published Date: Jun 16, 2010
Could your website be doing more? Find out in Oneupweb's latest study. Today, the design and usability of your website directly affects your bottom line. Discover if it's driving sales, or driving them away with the new measurement you need to determine the success of your site's design.
Tags : oneupweb, usability, driving sales, e-commerce, ecommerce, task, clickability, demographics, design, website design
     OneUpWeb
By: Freshdesk Inc.     Published Date: Dec 26, 2011
How a leading player in the Airlines Communications Industry scaled up their customer support to meet an increasing product line and customer base.
Tags : customer service, help desk software
     Freshdesk Inc.
By: Cotendo     Published Date: Sep 01, 2010
The company wanted a high-performing CDN partner that understood and supported AdBrite's vision and provided the same transparency in its services.
Tags : cotendo, case study, adbrite, high-speed ad delivery, cdn, content delivery
     Cotendo
By: Cotendo     Published Date: Sep 01, 2010
The company needed a different CDN and website acceleration solution to provide its users with the level of responsiveness to changing stock market conditions that they depend on - and that Seeking Alpha demanded of itself.
Tags : cotendo, case study, real-time financial market information, cdn, content delivery
     Cotendo
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees. Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services.
Tags : market, idc, lifecycle, service, dell intel
     Dell PC Lifecycle
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