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By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
Technology offers the opportunity for brands to compete - and win - on a rising standard of customer service delivery. Changing cornerstones of engagement: consumers may seem like they stick with their service providers no matter what, but marketers can’t be complacent. To stop their valued customers adding services elsewhere, organizations need to fulfill a new set of standards.
Tags : management, call center, website, mobile, app
     INT_AstuteIT_ABM_DoubleTouch_BENELUX
By: Splunk     Published Date: Aug 21, 2018
On May 25, 2018, per the General Data Protection Regulation (GDPR), organizations with business ties to the European Union will need to comply to GDPR standards. The cost of non-compliance are stiff fines. The GDPR contains nearly 100 separate and nuanced articles that can be difficult to understand even if you are a data privacy expert. This short primer is a cheat sheet to help both the data privacy expert and non-expert approach the GDPR with key takeaways. Download your free copy of “A Short Primer of GDPR Essentials” to learn: *Financial Implications: The potential impact of a GDPR breach condition. *Key Focus Areas: A "new considerations checklist" for data privacy experts. It can also be used as a basic "bootstrapping checklist" for those less versed in data privacy. *People, Process, Tools: Tips to help reduce anxiety and uncertainty about how to operationalize GDPR.
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     Splunk
By: Gigamon     Published Date: Mar 26, 2019
Read “What Do You Mean TLS 1.3 Might Degrade My Security?” to learn about the good, the bad and the ugly as the industry moves to this new encryption standard. Learn how TLS 1.3 will impact your network, including the security implications. We’ll show you the potential implications for active and passive mode decryption as well as east-west traffic, what it means for threat hunting and compliance as well as how to prepare. Read now.
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     Gigamon
By: HERE Technologies     Published Date: Dec 05, 2018
Car data consumption is critically important to auto manufacturers. As more vehicles are produced with built-in infotainment systems, the cost of supplying them with live information and real-time updates via a data connection grows ever greater. Auto manufacturers need to be able to enhance the driving experience with smart traffic, navigation, and entertainment services, while reducing costs and data volumes. HERE is the world’s leading provider of traffic data to the automotive industry. This eBook shows how HERE optimizes traffic solutions and it outlines how data use modelling, standardization, and good data management can help reduce usage.
Tags : traffic data, auto, location data
     HERE Technologies
By: Taleo     Published Date: Feb 09, 2011
Making the right talent management decisions requires a specific understanding of what talent management actually is and does. The goal of a talent management program is to create a highly responsive, high-performing, sustainable organization that meets business targets.
Tags : talent management, human capital management, hcm, integrated, integration, visibility, integrate, alignment, employee performance, quality of hire
     Taleo
By: HP     Published Date: Aug 12, 2014
HP's Peter Mansell, reveals why HP decided to build CloudSystem around open standards and APIs, and Freeform Dynamics' Dale Vile, who explains how you can avoid building yourself into a silo.
Tags : cloudsystem, avoid building yourself into a silo, cloud migration, cloud administration
     HP
By: Aerohive     Published Date: Jun 15, 2015
In diesem Dokument werden zwei Ansätze für eine effiziente WLAN Gestaltung erörtert. Mit beiden können Sie 802.11ac in Ihr WLAN integrieren und es wird eine Basis für zukünftige Hochgeschwindigkeitstechnologien geschaffen.
Tags : networks, wlan, wireless networks, wireless, wlan, technologies, wi-fi
     Aerohive
By: Oracle     Published Date: Nov 09, 2016
As projects become larger and more complex, the variation in contracting standards around the world makes compliance increasingly challenging to maintain—especially when project teams are often operating in different time zones. Easy access to tools that streamline compliance with a range of contracting standards enables construction firms to rapidly improve communication, optimise efficiency and mitigate risk.
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     Oracle
By: IBM     Published Date: Jul 26, 2017
Data—dynamic, in demand and distributed—is challenging to secure. But you need to protect sensitive data, whether it’s stored on premises, off-site, or in big-data, private- or hybrid-cloud environments. Protecting sensitive data can take many forms, but nearly any organization needs to keep its data accessible, protect data from loss or compromise, and comply with a raft of regulations and mandates. These can include the Payment Card Industry Data Security Standard (PCI DSS), the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the European Union (EU) General Data Protection Regulation (GDPR). Even in the cloud, where you may have less immediate control, you must still control your sensitive data—and compliance mandates still apply.
Tags : data, security, encryption, cloud environments, data regulation
     IBM
By: IBM     Published Date: Oct 26, 2017
There’s no getting around it. Passed in May 2016, the European Union (EU) General Data Protection Regulation (GDPR) replaces the minimum standards of the Data Protection Directive, a 21-year-old system that allowed the 28 EU member states to set their own data privacy and security rules relating to the information of EU subjects. Under the earlier directive, the force and power of the laws varied across the continent. Not so starting May 25, 2018.
Tags : gdpr, data protection, right to access, data breach, personal data
     IBM
By: Group M_IBM Q3'19     Published Date: Jun 25, 2019
What is IBM Blueworks Live? An intuitive, cloud-based business process modeling tool that generates industry-standard BPMN 2.0 layouts, documentation and output allowing you to:
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     Group M_IBM Q3'19
By: Schneider Electric     Published Date: Jan 26, 2018
The first event in the Partnering with Certainy Webinar Series, "Customer Demands at the Edge." Trends like IoT are driving customer experience expectations in a way that demands resiliency in local edge environments. As a result, we’re seeing a rise of edge computing (compute power coming out of the cloud and into the access layer). Customer demands manifest themselves differently based on things like company size and segment. For example, a retail customer’s business imperatives might look different from a doctor’s office. But one thing remains constant: A standardized, redundant, and repeatable physical infrastructure can protect the availability of these now-critical access-layer IT assets. APC by Schneider Electric has: The solutions you need to deliver a standardized, redundant, & repeatable infrastructure to your customers The tools you need to configure them, The alliances & certifications you trust & rely on, The program to make it profitable. Fill out your information and click "Register" to watch the kick off our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Always On, Always Connected.” This webinar originally aired on October 5th, 2017.
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     Schneider Electric
By: Schneider Electric     Published Date: Jan 26, 2018
Part 2 in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge." In our last webinar, we discussed how trends & technologies like IoT and its many applications have helped drive an Always On, Always Connected mentality that has completely evolved customer experience standards. These demands are driving a need for resiliency in local edge environments, meaning compute & storage capacity is now coming back on premise for many applications – especially in industries like Healthcare, Retail, Finance, and Education. In other words, this highly distributed access layer is now becoming a compute layer – one that is mission-critical to delivering a flawless (or at least acceptable) customer experience. These environments are often make-shift wiring closets (janitor’s closets, back rooms, etc.) with no dedicated IT staff per each location. More than ever before, Healthcare, Retail, Finance, and Education customers are turning to solution providers to be that “dedicated IT staff” to find and fix problems before they start, so that the customer (or patient, or student) experience they’re working to provide remains a good one. APC by Schneider Electric has: Connected Products making it easy to remotely monitor your customers’ environments Including our NEW Smart-UPS with APC SmartConnect – the industry’s first cloud-connected UPS! A Managed Service Program to help you develop & monetize power as a managed service Fill out your information and click "Register" to watch part 2 of our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Fix My Problem Before it Starts.” This webinar originally aired on October 19th, 2017.
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     Schneider Electric
By: Esker     Published Date: Dec 19, 2016
Electronic Data Interchange, commonly referred to as EDI, is a process that allows data to be exchanged between businesses in a standard electronic format. Sales order processing is an area of business where EDI is used extensively. However, up to one-third of EDI orders can contain exceptions — this is where problems surface. Traditional handling methods cause a host of challenges for customer service professionals and the business as a whole. This eBook aims to expose these issues, while showing how order processing automation can work with existing EDI environments to streamline exception handling and fix any potential problems before they mess up your ERP system and bottom line. Learn more about EDI Exceptions, download now!
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     Esker
By: Workday     Published Date: Nov 27, 2017
Revenue recognition is no walk in the park. We know—we’ve been there. Workday was one of the first companies to adopt the new standard, ASC 606. Read this whitepaper to help you prepare for the transition to ASC 606 and IFRS 15. Discover the challenges other companies are facing, what they’re doing to make the change, and the key things you need to consider as you prepare.
Tags : asc 606, ifrs 15, prepare, transition
     Workday
By: Workday     Published Date: Mar 01, 2018
: Read this whitepaper to understand ASC 606 and IFRS 15, identify how to prepare for the transition, and find out how other companies are handling the change
Tags : asc 606, ifrs 15, transition
     Workday
By: Workday     Published Date: Mar 02, 2018
The new revenue recognition standard is going to shake things up in your business beyond just accounting. This new eBook from CFO, an Argyle company and sponsored by Workday—an early adopter—offers insight into preparing and planning for the new standard, along with strategies for meeting the new demands.
Tags : revenue, accounting, cfo
     Workday
By: ServiceNow     Published Date: Nov 22, 2013
An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
Tags : servicenow, enterprise it, boost visibility, business value, service catalog, service management, infrastructure library, budget effectiveness, customer-focused services, business critical asset, customer requirements, service level management, it management
     ServiceNow
By: ServiceNow     Published Date: Nov 22, 2013
This paper provides CIOs and IT leaders with insight into three IT imperatives these IT executives used to reposition IT and transform the enterprise.
Tags : servicenow, enterprise it, transforming enterprises, tranform it, modern enterprises, business strategy, enterprise visibility, standardization, accelerate it responsiveness, it innovation, service oriented, global enterprise, it transformation, it management
     ServiceNow
By: ServiceNow     Published Date: Nov 22, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
Tags : servicenow, enterprise it, service automation, applications, service consolidation, standardization globalization, consumerized service experience, customer retention, managing service relationships, infrastructure, foundation or transformation, it cloud, future of it, it management
     ServiceNow
By: NetApp     Published Date: Dec 09, 2014
This paper examines that there are all sorts of elements—differing applications, attitudes, budgets, outcomes for the business—that go into the decision of how much and what type of solid-state storage to use. And how this large range of use cases inherently means that users are going to need a portfolio of solid-state deployment options because no single product is going to solve everything for everyone. The paper then examines NetApp’s flash portfolio and belief that the right storage solution at all times balances performance, capacity, functionality and manageability: this means that for flash too, multiple approaches will become the standard for enterprises as they evolve their long-term IT strategies.
Tags : flash storage, flash solutions, it-strategies, netapp, business objectives, solid-state storage, it strategies, it management
     NetApp
By: Polycom     Published Date: Oct 17, 2016
With its CX5100 and CX5500 products, Polycom (the sponsor of this study) has taken an innovative approach to resolving this situation. The CX5100 and CX5500 are 360 degree camera systems that sit in the middle of the conference room table, providing remote Skype for Business/Lync users with a better “connection” to the meeting room. And unlike traditional video conferencing systems, the “camera in the middle of the table” approach is flexible enough to support both standard / formal meetings and teaming sessions.
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     Polycom
By: Polycom     Published Date: Oct 17, 2016
With demand for video conferencing growing rapidly, solutions need to provide a robust, resilient, scalable, and manageable infrastructure that delivers unparalleled quality of experience. The Polycom RealPresence Platform is the software infrastructure that underlies Polycom’s video conferencing, and binds it together by integrating with core networking and security infrastructure. This enables secure collaboration for any number of users across heterogeneous networks, with up to 50% less bandwidth consumption than other competitor solutions. By delivering an architecture based upon open standards, Polycom has created a flexible, state of-the-art video conferencing platform that provides superior investment protection, at the lowest total cost of ownership. Download to learn more!
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     Polycom
By: Extreme Networks     Published Date: Feb 12, 2015
Laden Sie sich dieses Whitepaper herunter und erhalten Sie wertvolle Informationen für Ihren Umstieg auf 802.11ac Wireless LAN.
Tags : networking, it management, wireless
     Extreme Networks
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