smarter process

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By: IBM     Published Date: Jan 05, 2015
In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology can help, by providing companies the ability to test candidate skills at the beginning of the hiring process. Using simple and convenient skills assessments, it’s easy for HR departments to separate the serious candidates from the rest of the applicants. Once this is done, considering the candidates and making a quality hire becomes much more manageable.
Tags : hr technology, human resources, pre-employment assessment technology, hiring decisions, knowledge management, enterprise applications, human resource technology, business technology
     IBM
By: IBM     Published Date: Apr 08, 2015
Carla Wolfe, Senior Business Analyst at Elevations Credit Union will describe their process discovery journey, and how it has led to remarkable changes in their organization. Along the way they've also accumulated several performance awards, including the 2013 Rocky Mountain Performance Excellence PEAK award, and plan to be a 2014 applicant for the prestigious National Malcolm Baldrige Performance Excellence Award.
Tags : ibm, smarter processes, elevations credit union, blueworks live, cross enterprise, engagement, culture, performance, business technology
     IBM
By: IBM     Published Date: Feb 27, 2014
This executive summary discusses the current state of project portfolio management and how it could help drive value in software delivery when it focuses on doing the right thing at the right time instead of simply on efficiency.
Tags : ibm, ibm software, connecting ppm, software delivery, value-driven ppm, portfolio management, it rationalization, software projects, smarter products, outdated approach, collaboration, agile planning, structure, guidance, visibility, dynamic planning, change management, source control, process guidance, deliver transparency
     IBM
By: Oracle     Published Date: Feb 27, 2014
Smarter spend management is lacking in most organizations, largely due to the tools being used to manage their procurement processes. Oracle Procurement Cloud combines cloud, best-of-breed functionality, and native connectivity. Deploying Oracle Procurement Cloud can resolve pain points with transactional and strategic procurement.
Tags : oracle, erp, cloud, oracle procurement cloud
     Oracle
By: IBM     Published Date: Jul 30, 2014
COOs responsibilities are expanding beyond cost saving and efficiency to include a growing role in raising revenues. By transforming processes, they're providing customers more relevant experiences. Center for Applied Insights talked to COOs across industries to find out more.
Tags : ibm, business processes, smarter process, coo, cost saving, efficiency, it management, knowledge management
     IBM
By: IBM     Published Date: Jul 30, 2014
With IBM MobileFirst and IBM’s Smarter Process, you can redesign how you deliver services and support more streamlined business processes. Therefore, you can help enable your customers to have a more superior mobile experience.
Tags : ibm, mobilefirst, mobile, smarter process, business process, mobile technologies, it management
     IBM
By: IBM     Published Date: Feb 04, 2015
Is it easy to do business with your organization? Do your employees feel empowered to meet your customer’s needs? These are questions that you’re probably grappling with as you face a perpetually changing business environment. You strive for operational excellence and need ways to effectively acquire and retain new customers. You also need to reinvent your business operations to foster growth. Smarter Process is a way for you to work smarter as you find your way through all the operational challenges that the current business climate throws at you. It helps you use mobile, analytics, and collaboration to empower your employees to do their best work. It also empowers you as a leader to find the right tools and solutions.
Tags : ibm smarter process, customer retention, customer-centric operations, operational decision management, knowledge management
     IBM
By: IBM     Published Date: Feb 04, 2015
With IBM MobileFirst and IBM’s Smarter Process, you can redesign how you deliver services and support more streamlined business processes. Therefore, you can help enable your customers to have a more superior mobile experience.
Tags : ibm smarter process, mobile experience, mobile services, mobile support, customer-centric engagements, it management, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Feb 04, 2015
The IBM Smarter Process approach helps you to increase customer loyalty and engagement. Gain visibility and the ability to quickly change operational systems with intelligent automation. Increase efficiencies and lower costs.
Tags : ibm smarter process, customer loyalty, customer engagement, operational systems, customer-centric operations, it management, knowledge management, enterprise applications
     IBM
By: IBM     Published Date: Nov 05, 2013
Providing a superior experience for citizens and constituents is not easy, and gone are the days when problematic customer interactions can be smoothed over by empathetic service representatives. In an omni-channel world, the number of citizen touchpoints is not only increasing, but is increasingly automated, and governments will not get many chances to take the steps that are required to make things right. Unlike at any other time in history, the quality of your operations will shine through, in virtually every interaction with the citizen. A Smarter Process approach helps you to reinvent business operations in the era of the citizen.
Tags : government, smarter process approach, agility, business process management, bpm, cities, efficient government
     IBM
By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
Tags : smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
     IBM
By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
Tags : business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
     IBM
By: IBM     Published Date: Apr 07, 2015
IBM’s Mobile Smarter Process offering combines our award winning Mobile, Process and Cloud solutions to allow you to capitalize on mobile’s unique capabilities by redefining your organization around the mobile moment. Join our experts as they present an overview of Mobile Smarter Process and corresponding demo on Cloud to learn how your organization can get the most out of your mobile initiative through faster time to value. And then you too can make the mobile promise come true.
Tags : ibm, mobile, cloud, mobile smarter process, time to value, business technology
     IBM
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