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By: Ciena     Published Date: Nov 15, 2016
Research and Education (R&E) networks are experiencing a surge in capacity demand as a result of the massive growth of streaming media (Netflix, Facebook, YouTube), growing utilization of public cloud services, and the continued need to support large scientific data file transfers for researchers collaborating around the globe. This increase in traffic is driving many operators to evaluate network backbone upgrades to 100G. Upgrading is necessary but costly. But what if operators could upgrade their R&E networks to 100G for 50 percent less CAPEX investment and extend the life of the existing routers, while actually simplifying the architecture to enable lower operational costs? Download our app note to learn how.
Tags : o-vpn, integrated access device, pinpoint, z-series, ciena 6500, ciena 5430, 6500-7, emotr, ciena 6200, ciena 5410, waveserver, wavelogic, wavelogic 3, wavelogic photonics, wavelogic3, sdh, sonet sdh, sonet/sdh, sdh network, synchronous digital hierarchy
     Ciena
By: Oblong     Published Date: Sep 06, 2016
Featuring Gartner Research Gartner recently conducted research to evaluate innovative products and services to comprise its report: “Cool Vendors in Human-Machine Interface, 2016.” Explore the organizations that are transforming how we interact with our devices in the workplace. Receive special insights into a paradigm shift in the way we work known as Infopresence, which is enabled by the Oblong technology spotlighted in the report.
Tags : oblong, immersive environment, digital workplace, workplace engagement, telepresence
     Oblong
By: Reputation.com     Published Date: Jun 29, 2018
There’s no getting around it: Managing your online reputation is critical to a successful marketing strategy, as well as to the health and continued growth of your business. According to recent research, 87 percent of Americans say they trust online reviews to help them choose which local businesses or services will receive their hard-earned dollars. What’s more, eCommerce agency Corra found 88 percent of consumers have avoided a company because of a bad review. As consumers increasingly rely on online reviews, businesses that leave their online reputation to chance are at a severe disadvantage versus those with solid Online Reputation Management (ORM) programs in place. But where do you start? What You’ll Learn in This Guide Online Reputation Management is a discipline that you can take on easily — step by step.This guide will take you through the basics of launching an ORM program in your organization. You’ll learn about: • Defining your goals • Where to focus your efforts • How t
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     Reputation.com
By: BMC ASEAN     Published Date: Dec 18, 2018
The business world is entering an age of the digital “haves” and the digital “have-nots.” In fact, research firm Forrester anticipates a growing “digital crisis” in its 2018 predictions, noting that 60% of CIOs and other executives it surveyed say they’re behind in their digital transformations. Meanwhile, Forrester expects one in five CEOs will fail to act on digital initiatives and put their firms in serious jeopardy as a result. Savvy organizations are embracing cloud, the Internet of Things (IoT), artificial intelligence (AI), and other transformative technologies to solve meaningful business problems and achieve their strategic priorities. Everyone else is getting left behind. Nowhere is this fork-in-the-road moment more apparent than in how enterprise IT teams deliver and manage services, to employees and customers alike.
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     BMC ASEAN
By: Arcserve     Published Date: Jul 23, 2010
This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs.
Tags : ca technologies, cio, application performance management, customer satisfaction, productivity
     Arcserve
By: LogMeIn Rescue     Published Date: Oct 21, 2013
For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and the services provided is extremely important as it enables these organizations to manage and improve the customer experience. This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers.
Tags : logmein, hdi research corner, customer satisfaction, customer support, support services, remote support, technical support, remote desktop connection, remote pc access software, remote assistance, mobile remote control, iphone remote control, andriod remote control, windows remote assistance, remote computer support, remote support software, external customer support, business technology
     LogMeIn Rescue
By: join.me     Published Date: Jan 29, 2014
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers. The data was collected via an online survey from August to October 2012.
Tags : logmein, customer satisfaction, support services, service experience, hdi, technical support, business technology
     join.me
By: ServiceNow     Published Date: Oct 11, 2017
ServiceNow commissioned Intergram Online Research Services to survey 200 senior managers in customer service roles at U.S. firms with at least 500 employees to rate their customer service approaches. The analysis of the results revealed three characteristics that separate the companies with the very best customer service from those that struggle.
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     ServiceNow
By: Zebra Technologies     Published Date: Jun 07, 2017
Zebra Technologies analyzed the state of the hospitality industry and conducted two research studies. The first study focused on the hotel/resort industry and measured senior executives, IT leaders, guest services and marketing respondents’ views on guest needs, their strategic technology and service plans, and vision for the future. The second consumer study measured travelers’ preferences, technology requirements and opinions on the factors influencing their overall satisfaction at hotels and resorts. The results of these studies are shared in this 2016 Hospitality Vision Study.
Tags : zebra technologies, hospitality, technology convenience, location technologies
     Zebra Technologies
By: Amazon Web Services     Published Date: Jun 02, 2017
451 Research est une société de recherche et de conseil de premier rang spécialisée dans le domaine informatique. L'innovation technologique et les perturbations du marché sont au cœur de notre activité, ce qui nous permet d'offrir des lectures de données primordiales aux leaders de l'économie numérique. Plus de 100 analystes et consultants proposent cette lecture à plus de 1 000 organisations clientes situées en Amérique du Nord, en Europe et dans le monde entier, par le biais de services de recherche et de conseil syndiqués et d'événements en direct. Fondée en 2000 et établie à New York, 451 Research est une division de The 451 Group.
Tags : cloud, cloud platform, amazon, aws, microsoft
     Amazon Web Services
By: MX Logic     Published Date: May 21, 2008
In this recent report, the Aberdeen Group’s research revealed that 100% of Best-in-Class companies consume some managed security services as part of their security strategy. The most widely deployed and easiest to implement managed security service is email security.
Tags : managed security services, managed services, email security, security solutions, web security, security incidents, data loss, malware infections, anti-botnet, denial-of-service, dha, dos, intrusion detection, security
     MX Logic
By: Achievers     Published Date: Dec 03, 2013
Recent research conducted by Harvard Business Review Analytic Services and Achievers reveals how best-in-class companies gain a competitive advantage by improving their employee engagement initiatives. Download The impact of employee engagement on performance and learn best practices for tying engagement to business performance, the business case for employee engagement and helpful metrics to measure the impact of engagement.
Tags : employee engagement, business results, performance management, employee metrics
     Achievers
By: Microsoft     Published Date: Jul 20, 2018
Although AI research has been ongoing for decades, the past few years have seen a leap in practical innovations, catalyzed by vast amounts of digital data, online services, and enormous computing power. As a result, technologies such as natural-language understanding, sentiment analysis, speech recognition, image understanding, and machine learning have become accurate enough to power applications across a broad range of industries.
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     Microsoft
By: Microsoft     Published Date: Jul 20, 2018
If you’re like most developers, you spend about two-thirds of your time building and the rest of your time learning. Sometimes your research is proactive, based on personal interest or a desire to maintain your skills, but more likely it’s out of necessity—learning what you need to tackle your next big project. Not long ago, new projects assumed an on-premises or hosted approach, forcing you to spend considerable time on essential requirements like scalability, availability, and security. Today, you still must deliver on those essentials, but the apps you’re building need to do a lot more: support millions of users, span the globe, make sense of petabytes of data, and delight users in new ways. Cloud services not only deliver “built-in” scalability and availability, but also provide an unprecedented range of prebuilt functionality for driving innovation into your apps—ready to evaluate for your next project, without your having to worry about physical infrastructure and the related ove
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     Microsoft
By: Microsoft     Published Date: Jul 20, 2018
Cloud is becoming an essential ingredient to a successful IT infrastructure. Recent research by IDC has identified how the growth of cloud as a computing platform has magnified the importance of cloud skills to the success of the enterprise. Moreover, it is becoming clear that IT professionals with cloud skills are strongly influencing both the type of cloud infrastructure and the ultimate pace of adoption of cloud. This puts IT professionals with cloud skills in the driver's seat of their own career. In fact, IT professionals with certifications related to cloud development and operations have dramatically more influence over their organizations' adoption and expansion of cloud services than otherwise similar IT professionals have over the adoption of other types of technical solutions. Cloud skills accelerate the success and career path of IT professionals. The impactful cloud roles are diverse: Multicloud or hybrid cloud management, workload-centric management, and DevOps illustrate
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     Microsoft
By: Skillsoft     Published Date: Oct 20, 2015
A global survey of IT leaders at finance organizations, conducted by IDG Research Services, reveals their investments are predominantly reactive despite a desire to remain ahead of the curve.
Tags : skillsoft, sumtotal, it leaders, role of it
     Skillsoft
By: Trend Micro SaaS     Published Date: Apr 02, 2009
Gehostete (d. h. webbasierte) Lösungen für Messaging-Sicherheit finden bei Unternehmen aller Größen immer mehr Anklang. Einige haben sich bereits für gehostete Services entschieden, während andere sich langsam mit der Idee anfreunden und nun eher Services von Dritten zur Verwaltung ihrer Sicherheits-infrastruktur nutzen als noch vor einem Jahr. Entscheidungsträger erkennen gerade jetzt im Zuge der aktuellen Wirtschaftskrise, dass gehostete Lösungen für E-Mail-Sicherheit eine kostengünstige Alternative darstellen und gleichzeitig die Sicherheit erhöhen.
Tags : trend micro, messaging-sicherheit, lösungen, osterman research, messaging-services, prozentsatz
     Trend Micro SaaS
By: EMA     Published Date: Sep 23, 2013
Join Steve Brasen, EMA Managing Research Director, and Kimber Spradlin, IBM Product Marketing for Endpoint Manager, for this informative, on-demand Webinar where the latest unified endpoint management research is revealed. Learn the strategic management processes necessary to empower a mobile workforce with the agility to adapt to rapidly evolving business requirements. Topics discussed include: • Securing devices without impeding user productivity • Expanding management processes to address increased device heterogeneity • Supporting employee-owned devices • Simplifying practices for delivering business IT services • Enhancing user flexibility in accessing IT resources necessary to achieve business goals
Tags : ibm, ema, on-demand webinar, endpoint management, mobile workforce, strategic management, technology, productivity, wireless, knowledge management, data management, business technology, data center
     EMA
By: Cisco     Published Date: Jan 20, 2012
Read how Internetwork Engineering's customer, NCCAR, a NC based automotive research facility relies on Cisco Borderless Network to keep engineers connected to data and services anywhere, anytime.
Tags : cisco, engineering nccar, north carolina, borderless network, data, services, networking, auto, development
     Cisco
By: NetApp     Published Date: Sep 24, 2014
ESG research indicates that the corporate usage of public cloud computing in the form of cloud-based infrastructure services, business applications , and/or application development continues to grow. What are the profiles of the organizations at the forefront of the cloud adoption movement, how are these services being leveraged today, and what is their likely level of impact over a five-year horizon?
Tags : public cloud, corporate use, cloud-based infrastructure, business applications, application development, cloud impact, enterprise applications
     NetApp
By: Avi Networks     Published Date: Mar 24, 2016
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives. The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
Tags : avi networks, best practices, application services, modern data centers, public cloud initiatives, load balancer, load balancing, application delivery, application delivery controller, adc, software-defined networks, sdn, networking, it management
     Avi Networks
By: Qualys     Published Date: Nov 05, 2013
Organizations today are reevaluating their security strategies as they move their data and applications to the cloud. This whitepaper by Bloor Research discusses the challenges of security in the cloud and how the use of cloud-based services will enable organizations of all sizes, from the very smallest to multinational enterprises, to put trust back into the security equation.
Tags : qualys, security, cloud, internet ecosystem, cloud computing, cloud based services, cloud solutions, cloud services, disaster recovery, data security, vulnerabilities management, security services, web applications, virtualisation, mobility
     Qualys
By: G/O Digital     Published Date: Nov 13, 2014
As an HVAC company, you have to understand how to connect your services to your targeted audience’s typical purchase cycle. You have to think about how your clients find you, where they are researching your specific services, and what prompts them to call your business versus your competitor. Download this guide for quick and easy steps to improve digital advertising for your local business.
Tags : digital marketing, online marketing, internet marketing, search marketing, seo, ppc, search engine optimization, social media, email marketing, web development, web design, enterprise applications
     G/O Digital
By: WebEx     Published Date: Apr 02, 2009
IDG Research Services recently queried 144 CIO Magazine subscribers to gain insight into how and why collaboration technology is creating competitive advantage. This summary report explores different market trends with commentary from key respondents as well as WebEx's Knight, an industry expert. Learn more today!
Tags : webex, collaborative efforts, on-demand, collaboration technology, competitive advantage, webex knight, firewall, external audiences, collaboration applications, online training, online meetings, portals, instant messaging, online webinars/events, human resources technology, enabling knowledge workers, erp, crm, external audiences, vendor solutions
     WebEx
By: LogMeIn     Published Date: Sep 04, 2013
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers.
Tags : support services, logmein, rescue, hdi research corner, service experience, technical support, satisfaction, organizational satisfaction
     LogMeIn
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