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By: Sungard Availability Services     Published Date: Sep 23, 2016
Digital transformation-using digital technologies to change and accelerate everything we do-has generated a deluge of new digital tools.
Tags : digital transformation, digital technologies, digital tools, it infrastructure, it management
     Sungard Availability Services
By: HERE Technologies     Published Date: Feb 26, 2019
How does over-the-air technology (OTA) enable innovative solutions for carmakers? How do OTA software and firmware updates work? This whitepaper looks at the benefits of OTA updates to drivers and manufacturers. It also examines how design challenges are overcome, how updates are secured and how OTA technology could be deployed across a fleet of vehicles. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is supporting auto manufacturers to develop the navigation services for the future and guide drivers safely and efficiently to their destinations.
Tags : over the air technologies, location data, auto, mapping
     HERE Technologies
By: Intel     Published Date: Nov 29, 2016
Just after the turn of the decade researchers are predicting there will be somewhere north of 24 million subscriptions to next generation 5G networking services. Today most of those services are little more than pilot projects. But thanks to emerging network function virtualization (NFV) software running on Mobile Edge Computing (MEC) platforms enabled by Intel most of those 5G services should be in production before the end of the decade. Come learn how MEC platforms are about to transform every corner of the networking world to not only drive the creation of a vast array of new IT services, but also make networks more agile and responsive than anyone ever thought possible.
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     Intel
By: CA Technologies EMEA     Published Date: Aug 07, 2017
Over the last several years CA Technologies has acquired a number of companies and their respective products, to augment its continuous delivery suite and, especially, its DevTest portfolio. In particular, it has recently acquired Grid-Tools and Rally Software. Bloor Research has been asked to explore how Grid Tools’ products – now known as CA Test Data Manager (formerly Datamaker and CA Datafinder) and CA Agile Requirements Designer (formerly Agile Designer) expand and augment the capabilities provided by CA Service Virtualization (previously iTKO’s LISA) and CA Agile Central (formerly Rally), making the whole greater than the sum of the parts.
Tags : technology, business value, ict investments, research services, consultancy projects, bloor research, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: LogMeIn     Published Date: Mar 12, 2018
La prolifération de nouveaux appareils, la montée des préoccupations de sécurité en raison de l’augmentation de la cybercriminalité, ainsi que le nombre d’utilisateurs avertis qui veulent un service clientèle accessible en permanence sont des phénomènes qui contribuent tous à accroître la complexité du paysage des services informatiques. Heureusement, il existe une solution pour dénouer le problème. Selon une nouvelle étude menée par IDG Research et sponsorisée par LogMeIn auprès de professionnels de l’informatique en Europe, les outils d’assistance informatique à distance constituent la solution idéale pour soulager les services d’assistance informatique sous-dimensionnés en personnel.
Tags : complexite, croissante, l'informatique, l'assistance, indispensable, europe
     LogMeIn
By: LogMeIn EMEA     Published Date: Mar 22, 2018
La prolifération de nouveaux appareils, la montée des préoccupations de sécurité en raison de l’augmentation de la cybercriminalité, ainsi que le nombre d’utilisateurs avertis qui veulent un service clientèle accessible en permanence sont des phénomènes qui contribuent tous à accroître la complexité du paysage des services informatiques. Heureusement, il existe une solution pour dénouer le problème. Selon une nouvelle étude menée par IDG Research et sponsorisée par LogMeIn auprès de professionnels de l’informatique en Europe, les outils d’assistance informatique à distance constituent la solution idéale pour soulager les services d’assistance informatique sous-dimensionnés en personnel.
Tags : 
     LogMeIn EMEA
By: Sage People     Published Date: Nov 02, 2017
Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester’s Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit forrester.com/consulting.
Tags : workflow software, performance indecator, monitor and analyse performance, enterprise resource planning, financial management services, business transformation, competitive/swot analysis, small business accounting, audits, account reconciliation, accounting automation, accounting audits, financial systems, contract lifecycle management, business intelligence, business analytics
     Sage People
By: CA Technologies     Published Date: Jan 15, 2014
Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.
Tags : ca technologies, quocirca, cloud, cloud based services, cloud security, cloud adoption, security technologies, access management, identity, security, wireless, cloud computing
     CA Technologies
By: CA Technologies     Published Date: Jan 15, 2014
Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.
Tags : ca technologies, quocirca, cloud, cloud based services, cloud security, cloud adoption, security technologies, access management, identity, security, wireless, cloud computing
     CA Technologies
By: Teradata     Published Date: Jun 12, 2013
In March of 2011, CFO Research Services conducted a survey among more than 200 senior finance executives primarily in the United States to explore how well companies' information systems are supporting finance executives' ongoing efforts to transform the finance function into a value-added partner to the business. Especially in the aftermath of a worldwide recession, do CFOs and their staffs have the information they need to deliver real business value throughout the organization? How well equipped are they to provide the kinds of critical and useful business analytics that can drive the company forward? Download this paper to learn the findings of our research.
Tags : financial analytics, teradata, it complexity
     Teradata
By: AppDynamics     Published Date: Sep 21, 2017
IDC’s research shows enterprises around the world are using multicloud strategies to optimize the performance of modern and existing legacy applications running on-premises, in public cloud services, and on legacy systems. In the early days of enterprise cloud adoption, many organizations focused their cloud strategies on enabling net-new cloud-native applications written to take advantage of dynamic cloud infrastructure and pay-as-you-go consumption-based cost models. Early success with these implementations is convincing more and more enterprises to expand their cloud footprint and to migrate existing applications to cloud in order to enhance end-user experiences, optimize cloud resource utilization and costs, and create a more flexible and agile business environment.
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     AppDynamics
By: NetApp     Published Date: Jun 01, 2017
Research on how service providers are using flash storage to create innovative, next generation storage services.
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: Datastax     Published Date: Apr 04, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
Tags : datastax, competition, personalization, customer loyalty
     Datastax
By: Group M_IBM Q418     Published Date: Sep 24, 2018
Take a look at the IT ecosystem of any company today and there’s a good chance you’ll find it includes offerings from several cloud services providers. That’s certainly the case at mid- to large-sized companies with at least 500 employees, according to a recent survey conducted by IDG Research. The survey of 100 senior IT professionals found that 59% are already multi-cloud adopters — that is, using computing and storage services from two or more cloud providers. Another 31% of respondents say they plan to become multi-cloud organizations in the coming 12-24 months, with only 10% still in the “consideration” phase.
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     Group M_IBM Q418
By: LogMeIn     Published Date: Feb 06, 2013
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers. The data was collected via an online survey from August to October 2012.
Tags : customer satisfaction, support organizations, technical support, products, services, business technology
     LogMeIn
By: Juniper Networks     Published Date: Aug 03, 2017
Security, network complexity and growing volumes of traffic are the top factors affecting enterprise network strategy, based on a recent IDG Research Services poll among IT leaders. Here’s what they’re planning to do about these issues
Tags : information technology, data security, network complexity, traffic volume, network strategy
     Juniper Networks
By: WorkBook from Deltek     Published Date: Apr 26, 2018
Service Performance Insight (SPI Research) is a global research, consulting and training organization dedicated to helping professional services organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 20,000 service and project-oriented organizations to chart their course to service excellence.
Tags : professional, services, benchmark, report, productivity, organizations, pso
     WorkBook from Deltek
By: WorkBook from Deltek     Published Date: May 04, 2018
RTI Health Solutions (RTI-HS), a business unit of RTI International, provides biopharmaceutical companies research and consulting services. RTI-HS realized that managing data in multiple systems that were not designed to meet its specific project-based needs was slowing down processes and impacting project deliverables. Company leadership wanted one integrated system that would give greater control over data, speed up the proposal process and provide access to real-time project information. RTI-HS turned to Deltek, a project-based ERP tool specifically designed for professional services firms, for a user-friendly solution that could be customized to match its business processes and make it easier to manage its business in one place.
Tags : research, deltek, control, efficiency
     WorkBook from Deltek
By: Reputation.com     Published Date: Feb 26, 2018
There’s no getting around it: Managing your online reputation is critical to a successful marketing strategy, as well as to the health and continued growth of your business. According to recent research, 87 percent of Americans say they trust online reviews to help them choose which local businesses or services will receive their hard-earned dollars. What’s more, eCommerce agency Corra found 88 percent of consumers have avoided a company because of a bad review. As consumers increasingly rely on online reviews, businesses that leave their online reputation to chance are at a severe disadvantage versus those with solid Online Reputation Management (ORM) programs in place. But where do you start?
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     Reputation.com
By: Mimecast     Published Date: Apr 18, 2017
451 Research independent analysts review Mimecast’s Targeted Threat Protection suite of email security services. This report provides detailed descriptions of the various email threat vectors: attachments, links and phishing and how Mimecast email security services work to thwart these attacks. The report covers an overview of the market and specifics on Mimecast services: Impersonation Protect, Attachment Protect, and URL Protect.
Tags : email fraud, threat protection, mimecast, cyber security, email security
     Mimecast
By: CA Service Assurance     Published Date: May 23, 2011
IDG Research Services recently conducted a study via the CIO Forum on LinkedIn. The results found that CIOs and IT leaders recognize the business impact of web application performance. It's all about the end user: ensuring customer satisfaction, increasing employee productivity, and lowering IT costs.
Tags : web application performance, cio, end user, idg research services, linkedin, it leaders, ca technologies, customer satisfaction, employee productivity, it cost
     CA Service Assurance
By: Intacct Corporation     Published Date: Sep 18, 2014
The professional services market is back—and more competitive than ever. How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services. Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn: • The importance and primary characteristics of financial maturity. • The 5 financial metrics critical to service organizations. • Where successful service organizations fall in these metrics.
Tags : intacct, kpi, professional services, financial metrics, service performance insight
     Intacct Corporation
By: Aria Systems     Published Date: May 03, 2016
In Forrester’s 40-criteria evaluation of subscription billing platform solutions, we identified the eight most significant vendors in the category — Apttus, Aria Systems, Digital River, goTransverse, Recurly, SAP hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner as they seek to develop and support alternative business models for both existing and new products and services.
Tags : 
     Aria Systems
By: Sponsored by HP     Published Date: Feb 26, 2013
Download this paper to learn best practices for Blade environments from Jed Scaramella, research manager of IDC's Services program on behalf of HP's customers.
Tags : blade servers, virtualization, network, storage, datacenter, cost of ownership, roi
     Sponsored by HP
By: Spredfast, Inc.     Published Date: Jun 30, 2014
We are living in the most revolutionary era in human communication since the invention of the printing press. For the past few years, marketers have ‘woken up’ to consumers who have the power to express their views anytime and anywhere. ‘Social’ is hot, and if nothing else, a response to this awakening. Now, the lines between paid, owned and earned media have been blurred, if not erased. Social media crosses the barrier between the three. It’s fast-paced and chaotic. We partnered with the research firm Sentient Services and surveyed more than 200 consumers about their attitudes, opinions and beliefs about brands and social media integration. The respondents come from all over the country, with all different incomes, lifestyles, and social media habits. Universally, the data supports what we’ve already seen in action: consumers want to engage with brands that integrate social media, and they prefer to do business with social brands. Let's get started!
Tags : spredfast, social, social integration, paid media, owned media, earned media, social media
     Spredfast, Inc.
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