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By: Adobe     Published Date: Mar 03, 2017
With a world of information and accessibility in their pockets, customers can engage with a brand whenever and wherever they want. This flexibility has made mobile technology an essential part of the way both customers and businesses interact. And to deliver experiences that feel personal and intimate, your plan needs to account for a critical building block to any relationship: trust. Read Circles of Trust: Use Mobile to Engage Better, to understand how you can leverage trust to deliver a better customer experience. Read the white paper to learn: • The four major circles of trust as a fresh approach to successful customer experience • The seven steps to effective optimization • The 3 C’s of mobile marketing • The steps for developing a mobile optimization plan across your organization
Tags : mobile engagement, branding, mobile marketing, mobile optimization
     Adobe
By: Cisco     Published Date: Apr 10, 2015
The Cisco Intelligent WAN (IWAN) solution provides design and implementation guidance for organizations looking to deploy wide area network (WAN) transport with a transport-independent design (TID), intelligent path control, application optimization, and secure encrypted communications between branch locations while reducing the operating cost of the WAN. IWAN takes full advantage of cost-effective transport services in order to increase bandwidth capacity without compromising performance, reliability, or security of collaboration or cloud-based applications.
Tags : cisco, wan, iwan, network transport, path control, cloud computing
     Cisco
By: Cisco EMEA     Published Date: Nov 13, 2017
Cisco is committed to leading the collaboration revolution— both today and tomorrow. The role of technology in themarket place is to support and inspire big ideas and innovation. Digital transformation is going to continue to drive new ways of working, and Cisco will remain a driving force, with a vision that extends beyond in-house innovations—because the best ideas can come from anywhere.
Tags : file sharing, team engagement, cisco spark board, hybrid media, services, work optimization, developers
     Cisco EMEA
By: Cisco     Published Date: Jun 02, 2015
This study focuses on Cisco's enterprise datacenter strategy and portfolio including UCS and Nexus technologies.
Tags : cisco, data center, switches, optimization, scalability, storage, applications, enterprise support
     Cisco
By: AT&T     Published Date: Jun 25, 2008
Class of Service (CoS) functionality can help optimize network performance. For a successful deployment, network designers should identify all applications, understand requirements associated with each application, designate appropriate mapping for groups of applications and provide mechanisms in the underlying network to deliver CoS. CoS mapping and deployment are important; adhering to tested strategies and avoiding common misconceptions helps IT managers advance optimization across the wide area network.
Tags : class of service, service management, traffic management, bandwidth, at&t, att, network performance management
     AT&T
By: Tealeaf     Published Date: Mar 31, 2011
Tealeaf's Customer Service Optimization Suite is the only solution that provides agents in the contact center with a complete view of what visitors saw, did and experienced on your website.
Tags : customer service optimization, customer experience gap, john dawes, tealeaf, multi-channel customer experience
     Tealeaf
By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud
Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
     BMC Software
By: BMC Software     Published Date: Aug 18, 2014
"Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud-base
Tags : it management, data management
     BMC Software
By: Hewlett Packard Enterprise     Published Date: Oct 24, 2017
Too often we hear that people want to move everything to the cloud. Unfortunately cloud is not the easy button, and it will not fix every problem that you have with IT today. We have seen a large number of customers who do the math after moving to the cloud only to realize that it was more expensive to run in an offsite cloud than onsite IT. These customers then move away from offsite cloud for workloads that never should have left the building. The cloud in its many varieties is a good tool that can help organizations, but it needs to be thought out. This document is intended to help you move the right workloads to the right clouds in the best way possible and avoid the yoyo effect of moving twice and paying for the privilege of the experience.
Tags : cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     Hewlett Packard Enterprise
By: VMWare EMEA     Published Date: Oct 23, 2017
To meet the challenges of managing such a complex environment, IT teams need an enterprise-ready cloud management platform that can support multivendor environments, automate application and service delivery, and facilitate operations and governance. VMware provides an enterprise-ready cloud management platform that delivers the industry’s most complete solution for managing a heterogeneous, hybrid cloud, and supports cloud management requirements across Day 1 and Day 2 operations for compute, storage, network and application level resources. The VMware solution is in use today across a wide range of industries and use cases, delivering benefits such as faster provisioning, optimized IT operations, and lower capital spending. To learn more about the VMware cloud management platform, visit http://www.vmware.com/virtualization/ cloud-management.
Tags : cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     VMWare EMEA
By: Riverbed DE     Published Date: Oct 16, 2017
Think SD-WAN is the panacea for modern networking? While there’s no doubt that SD-WAN technology is absolutely necessary to support the rapid innovation required by today’s cloud-first enterprise, it is just one of many capabilities that make next-generation networking possible. Read this eBook to learn how to take your enterprise network to a best-practices level with a complete solution that includes: • Cloud-grade SD-WAN to automate connectivity and orchestration across hybrid WANs, cloud networks, and remote branch LANs/WLANs. • Rich visibility into heavily-encrypted environments for an end-to-end view of performance and fast resolution of problems. • Built-in optimization that unifies application acceleration and SD-WAN network services for complete control over application performance.
Tags : cloud networking, wan, network services, application performance, technology
     Riverbed DE
By: ClickExpress     Published Date: May 01, 2013
Businesses with between 15-250 mobile workforce employees are looking for optimization software. At the same time, they don’t want a complex enterprise solution with long integration times and complex IT requirements. Many vendors are offering cloud-based solutions. But what does that mean? Is it secure? In this Q&A, we answer the most common questions about cloud-based software solutions for field service management.
Tags : cloud-based, solution, mobile, workforce, optimization, employees, software, enterprise
     ClickExpress
By: Merkle     Published Date: Oct 19, 2012
An effective marketing investment strategy will help you take inventory of your current measurement framework and develop a more accurate, reliable and consistent strategy for assessing and improving the performance of your marketing spend.
Tags : marketing accountability, roi, data management, customer centricity, crm, buying behaviors, segmentation, customer lifecycle
     Merkle
By: Neustar     Published Date: Feb 27, 2013
Neustar® Information Services introduces you to the buying behaviors and patterns of today’s insurance customer and explores the recent shifts impacting the acquisition and retention of policyholders.
Tags : web optimization, visitor experience, website customization, offer customization, website segmentation, marketing analytics, site personalization, site optimization
     Neustar
By: Webtrends     Published Date: Jun 13, 2011
Awareness, conversion, retention. As a marketer, your job hasn't changed, but the digital ecosystem changes fast. In this whitepaper from the CMO Council, top marketing execs discuss digital challenges and the resulting opportunities. Sponsored by Webtrends.
Tags : webtrends, cmo, international, digital marketing, process, partnerships, go-to-market, customer experience
     Webtrends
By: SolidFire_NetApp     Published Date: May 10, 2016
Founded in 1992 as a provider of integrated network, voice and data centre solutions, Colt’s business today has grown to encompass a wide range of IT services, spanning enterprise application hosting, business critical cloud and end-user computing solutions. Colt has 29 data centre locations supporting thousands of customers across 28 countries in Europe and Asia, including Swiss International Airlines, Shurgard, Berenberg, and Jaguar Land Rover. Colt’s award-winning solution portfolio is based on end-to-end data centre, network and IT services capabilities; its aim is to help its customers compete and win in their markets without being held back by hardware, licensing and resource limitations.
Tags : network management, best practices, network optimization, network applications, application management, technology, telecommunications
     SolidFire_NetApp
By: Mitel     Published Date: Jun 29, 2016
De nombreuses organisations et entreprises dans le monde entier disposent de pièces vacantes, autrefois remplies de câbles, de boîtes noires et de voyants clignotants. Ces locaux abritent une armoire téléphonique poussiéreuse, ne contenant qu'un seul terminal, ou parfois un baby-foot que les employés du service informatique utilisent pour décompresser. Le cloud, et notamment les communications via le cloud, sont à l'origine de cette transformation qui a bouleversé le paysage informatique. Certains professionnels de l'informatique ont accueilli ce changement à bras ouverts. D'autres préparent la migration progressive de leurs services vers le cloud. D'autres enfin conservent leur solution sur site, par choix ou par nécessité.
Tags : best practices, business optimization, business management, productivity, cloud services, communications
     Mitel
By: Sitecore EMEA     Published Date: Jan 23, 2018
It’s no longer enough just to convert—to stay competitive, you need to turn prospects into lifelong fans of your brand. But with commerce channels and buying behavior changing so fast, we all know that’s easier said than done. What were once communications channels are now becoming commerce channels, with consumers making purchases on their TVs, on Twitter, and by text message. In the past, commerce and content data and experiences sat in their own silos. Those days are gone.
Tags : commerce, channels, content, customer, optimization, sitecore
     Sitecore EMEA
By: SEPATON     Published Date: Jun 23, 2008
Deduplication is becoming an essential tool to help data center managers control exponential data growth in the backup environment. The methods used to accomplish deduplication vary widely as do the levels of capacity optimization they can provide. Some techniques are well suited to small-to-medium sized backup environments, while others are optimized for larger enterprises. This report describes the various techniques used today to deduplicate data and highlights unique deduplication considerations for enterprise environments.
Tags : deduplication, sepaton, storage, vtl, virtual tape library, storage virtualization
     SEPATON
By: Hewlett Packard Enterprise     Published Date: Jul 12, 2016
Big Data, cloud, and mobility are changing the way we do business and bringing more opportunities to small and midsized businesses (SMBs) than ever before. To create competitive differentiation and take advantage of these opportunities, you need to close the gap between what your business demands and what your IT systems can deliver.
Tags : best practices, business optimization, business management, productivity, big data, cloud services, mobility
     Hewlett Packard Enterprise
By: ClickSoftware     Published Date: Sep 24, 2012
This paper explores the business benefits that contractors can gain by adopting field workforce scheduling & optimization technologies.
Tags : field service management software, field service software, workforce management, field service management, service management software, field management software, field service scheduling software, mobile workforce management
     ClickSoftware
By: CDW     Published Date: Aug 07, 2015
How you benefit from VMware vSphere with Operations Management
Tags : data center, storage, cloud, risk management
     CDW
By: IBM     Published Date: Apr 20, 2017
The growth of virtualization has fundamentally changed the data center and raised numerous questions about data security and privacy. In fact, security concerns are the largest barrier to cloud adoption. Read this e-Book and learn how to protect sensitive data and demonstrate compliance. Virtualization is the creation of a logical rather than an actual physical version of something. such as a storage device, hardware platform, operating system, database or network resource. The usual goal of virtualization is to centralize administrative tasks while improving resilience, scalability and performance and lowering costs. Virtualization is part of an overall trend in enterprise IT towards autonomic computing, a scenario in which the IT environment will be able to manage itself based on an activity or set of activities. This means organizations use or pay for computing resources only as they need them.
Tags : data protection, data security, data optimization, organization optimization, cloud management, virtualization, data center, cloud environment
     IBM
By: IBM     Published Date: May 02, 2017
The growth of virtualization has fundamentally changed the data center and raised numerous questions about data security and privacy. In fact, security concerns are the largest barrier to cloud adoption. Read this e-Book and learn how to protect sensitive data and demonstrate compliance. Virtualization is the creation of a logical rather than an actual physical version of something. such as a storage device, hardware platform, operating system, database or network resource. The usual goal of virtualization is to centralize administrative tasks while improving resilience, scalability and performance and lowering costs. Virtualization is part of an overall trend in enterprise IT towards autonomic computing, a scenario in which the IT environment will be able to manage itself based on an activity or set of activities. This means organizations use or pay for computing resources only as they need them.
Tags : data protection, data security, data optimization, organization optimization, cloud management, virtualization, data center, cloud environment
     IBM
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