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By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
The General Data Protection Regulation – or GDPR – is a European Union (EU) law that protects the rights of individuals with respect to their data. Adopted as an EU law in April 2016, organizations that hold data about any resident of the EU must be compliant by May 2018. With attention-grabbing fines of €20 million or 4% of global annual turnover, GDPR commands attention at the highest levels. And despite the “legalese” that compliance suggests brands utilize, the brands that balance legal compliance with a human approach will turn GDPR to their advantage. This white paper provides a series of actions you can take to make the most of GDPR to both enhance your customer relationships and mitigate risk.
Tags : data driven marketing, gdpr, compliancy, data privacy, customer data, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning
     Selligent Marketing Cloud
By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
Among all the trends and buzzwords currently shaking up the marketing industry, one concept is emerging as the one to watch: customer experience (CX). Providing individual customers with the best possible experience is becoming the top priority at the moment, even to the point where experience outshines product quality(!) as the main differentiator. This is confirmed by a recent Gartner1 survey, in which 86 percent of participating companies listed customer experience as the main factor for gaining a competitive advantage, compared with merely 36 percent in 2012.
Tags : customer lifecycle, lifecycle marketing, customer experience, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
     Selligent Marketing Cloud
By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
20% of customers will be responsible for 80% of profit – or so says The Pareto Principle, also known as the “rule of the vital few.” So, while marketers are trying hard to increase market share, they should be equally (or even more) concerned about nurturing the customer relationships they already have. That means finding ways to strengthen bonds with your best customers and figuring out how to turn good customers into better ones. Personalization, truly helpful support, data-driven contextual marketing, re-engagement strategies, gamification… There’s an almost overwhelming number of options out there, each touted as your golden key to an enduring bond with your users. In the pages that follow, you’ll learn about five strategies to drive engagement and retention with actionable tips from Selligent clients – top brands that are at the forefront of creating and sustaining customer loyalty.
Tags : customer engagement, marketing strategy, customer retention, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
     Selligent Marketing Cloud
By: Okta     Published Date: Jan 31, 2013
Okta’s cloud-based identity and access management service solves the issue of user identities on multiple networks with a highly available solution for all cloud based and web based application AD integrations. Learn how Okta can help you.
Tags : okta, active directory, integration, architecture, okta, knowledge management, enterprise applications, data management, business technology
     Okta
By: NetApp     Published Date: Apr 02, 2014
According to this global survey, in three years more than half of all IT services will be delivered via private, public and hybrid clouds. This study highlights the challenges faced by IT organizations as they move into a new role as “cloud brokers” and how a common data platform can help enable seamless data management across multiple clouds.
Tags : netapp, software storage, sds, forrester, software defined storage, data center, performace, capacity requirements, data management
     NetApp
By: Avi Networks     Published Date: Aug 17, 2018
Driven by the acute imperative of digital transformation, enterprises and other organizations are adopting multicloud strategies as springboards to increase business agility and competitive differentiation. At the same time, monolithic application development is being superseded by microservices, which entail the decomposition of previously complex applications into independent, modular processes that communicate with each other using language-agnostic APIs.
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     Avi Networks
By: AWS     Published Date: Nov 15, 2018
"Riteway Sales and Marketing, who helps many Southeastern supermarkets execute marketing strategies, needed an intuitive solution to visualize data in multiple ways, including geographic coding that could map gathered data to store locations. TIBCO® Spotfire® for Amazon Web Services cloud met their requirements and exceeded them. After deploying this solution, Riteway’s Director of Insights and Marketing, Elisa Westlund, claimed that their time-to-insight rose to 93% faster than it was before using it. When analyzing a product category, they found that what used to take a week for their team to accomplish could now be completed in only hours. Download this case study to learn more about TIBCO Spotfire’s benefits, including: • Riteway’s claim of time-to-insight that rose 93% faster than before using TIBCO Spotfire • A complete return on investment in just one year • 100% adoption among their business users, due to TIBCO Spotfire’s ease of use"
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     AWS
By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
Tags : 8x8, cloud contact center, remote work, scalability, cloud computing
     8x8 Inc.
By: Forcepoint     Published Date: May 14, 2019
IDC Infobrief: How Security Solutions Enable Cloud Success Cloud applications have transformed how organizations conduct business, increasing productivity and reducing costs. However, moving to the cloud means critical data now flows outside the organization’s traditional security boundaries. Unsurprisingly, security concerns still rank as the number one reason for not using cloud services*. This IDC InfoBrief, sponsored by Forcepoint, outlines five key security considerations and best practices for safe cloud adoption, including: Multi-cloud adoption: exposing challenges for security architectures Cloud-first and GDPR implications Cloud application visibility and control Data management and DLP in the cloud Leveraging User and Entity Behavior Analytics (UEBA) for protection Read the eBook to find out the five information security lessons learned from transitioning to the cloud. *IDC’s 2017 CloudView Survey; IDC’s 2017 CloudImpact Survey
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     Forcepoint
By: Forcepoint     Published Date: May 14, 2019
IDC Infobrief: How Security Solutions Enable Cloud Success Cloud applications have transformed how organizations conduct business, increasing productivity and reducing costs. However, moving to the cloud means critical data now flows outside the organization’s traditional security boundaries. Unsurprisingly, security concerns still rank as the number one reason for not using cloud services*. This IDC InfoBrief, sponsored by Forcepoint, outlines five key security considerations and best practices for safe cloud adoption, including: Multi-cloud adoption: exposing challenges for security architectures Cloud-first and GDPR implications Cloud application visibility and control Data management and DLP in the cloud Leveraging User and Entity Behavior Analytics (UEBA) for protection Read the eBook to find out the five information security lessons learned from transitioning to the cloud. *IDC’s 2017 CloudView Survey; IDC’s 2017 CloudImpact Survey
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     Forcepoint
By: Forcepoint     Published Date: May 14, 2019
IDC Infobrief: How Security Solutions Enable Cloud Success Cloud applications have transformed how organizations conduct business, increasing productivity and reducing costs. However, moving to the cloud means critical data now flows outside the organization’s traditional security boundaries. Unsurprisingly, security concerns still rank as the number one reason for not using cloud services*. This IDC InfoBrief, sponsored by Forcepoint, outlines five key security considerations and best practices for safe cloud adoption, including: Multi-cloud adoption: exposing challenges for security architectures Cloud-first and GDPR implications Cloud application visibility and control Data management and DLP in the cloud Leveraging User and Entity Behavior Analytics (UEBA) for protection Read the eBook to find out the five information security lessons learned from transitioning to the cloud. *IDC’s 2017 CloudView Survey; IDC’s 2017 CloudImpact Survey
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     Forcepoint
By: Veeam '18     Published Date: May 07, 2019
Alors que les entreprises accélèrent l'adoption de divers services cloud comprenant les clouds publics, privés et hybrides, la nécessité d’administrer ces environnements multicloud et d’en tirer parti devient critique. Veeam assure la disponibilité de ces environnements en protégeant les données vers, depuis et à l’intérieur des infrastructures multicloud.
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     Veeam '18
By: BMC ASEAN     Published Date: Dec 18, 2018
From the impact of disruptive technologies to the imperative of digital transformation, businesses today must find new ways to innovate or risk being left behind. While data flowing rapidly between the Internet of Things and multi-cloud computing environments brings tremendous opportunity, there’s also a great deal of complexity. Artificial intelligence (AI) and machine learning (ML) are part of the new wave of solutions capturing the minds of enterprise leaders to respond to these new opportunities and complexities. Digitally literate leaders who are highly cognizant of this wave, are jumping in headfirst and applying AI and ML to solve real business challenges—making enterprise goals of enabling cost savings via smarter operations and decision making come to fruition. BMC Cognitive Service Management (CSM) addresses the complexities of multi-cloud computing by applying intelligence, automation, and predictive capabilities. CSM employs a differentiated approach with a more holistic
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     BMC ASEAN
By: BMC ASEAN     Published Date: Dec 18, 2018
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial intelligence and machine learning can play a vital role on both of these fronts. In fact, 78 percent of CIOs and senior IT leaders are already looking to AI to address complexity,1 and by 2019, 30 percent of IT service desks will utilize machine learning to free up support capacity.2 The magnitude of change has forced companies to take stock of the experience they offer employees. As digital natives3 enter and advance in the workforce, talent retention is now a top priority. These workers expect to have the best tools; 93 percent of millennials cited modern and up-to-date technology as one of the most
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     BMC ASEAN
By: BMC ASEAN     Published Date: Dec 18, 2018
Delivering innovative digital business services quickly and reliably requires the ability to integrate, orchestrate, and automate complex business application and ?le transfer work?ows across legacy and modern environments so that digital services can be implemented when needed and run as intended.
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     BMC ASEAN
By: BMC ASEAN     Published Date: Dec 18, 2018
DevOps is fast becoming a core competency required to gain competitive advantage. At its most basic level, DevOps is a team approach to drive agile modern application development and operations to deliver high quality critical digital business services. Cloud services are fundamentally changing the way applications are developed. The near ubiquitous, lowfriction access to cloud computing for developers, who can literally access powerful computing resources at the touch of a keystroke or swipe of a credit card, has fundamentally altered the software development lifecycle (SDLC).
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     BMC ASEAN
By: BMC ASEAN     Published Date: Dec 18, 2018
Big data projects often entail moving data between multiple cloud and legacy on-premise environments. A typical scenario involves moving data from a cloud-based source to a cloud-based normalization application, to an on-premise system for consolidation with other data, and then through various cloud and on-premise applications that analyze the data. Processing and analysis turn the disparate data into business insights delivered though dashboards, reports, and data warehouses - often using cloud-based apps. The workflows that take data from ingestion to delivery are highly complex and have numerous dependencies along the way. Speed, reliability, and scalability are crucial. So, although data scientists and engineers may do things manually during proof of concept, manual processes don't scale.
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     BMC ASEAN
By: F5 Networks Inc     Published Date: Jan 03, 2014
In today's cloud-based, mobile IT world, the need for security is rapidly growing. As enterprises continue to depend on the cloud for delivery of applications and more workers are using multiple types of devices to access those applications, the need to control who has access to what is also growing. This Technology Spotlight discusses the challenges of cloud identity access management and provides guidance on which IAM architectural solutions would benefit your business.
Tags : security, cloud, application delivery, authentication, access control, application security, silos, password fatigue, iam
     F5 Networks Inc
By: Riverbed     Published Date: Feb 26, 2015
How can IT achieve the flexibility and agility it needs to offer multiple types of applications in multiple locations? Just as enterprises take advantage of applications hosted in multiple locations (i.e., public clouds, private clouds, or SaaS applications), they take advantage of different networks for different reasons (i.e. performance, backup, remote access). These could be MPLS links, ATM links, traditional Internet connections, or VPN lines. Enterprises, in effect, are already building hybrid networks, and those combined with the elements of hybrid clouds create the hybrid enterprise.
Tags : private clouds, public clouds, saas applications, vpn lines, hybrid clouds, hybrid enterprise
     Riverbed
By: Riverbed     Published Date: Apr 24, 2015
This brief focuses on performance gains when using SteelHead SaaS with Office 365 for multi-tenant cloud services.
Tags : steelhead saas, microsoft office 365, optimization, cloud services, networking, software development, it management, wireless
     Riverbed
By: NaviSite     Published Date: Sep 02, 2014
This white paper will deliver data that provides valuable information based on real compute scenarios to assist buyers of cloud services in understanding how their workloads might perform and what costs are associated with those environments across multiple cloud computing platforms BEFORE they invest in the selection of a cloud computing provider.
Tags : choosing a cloud provider, how to choose a cloud vendor, navisite, wireless, enterprise applications
     NaviSite
By: Entrust Datacard     Published Date: May 15, 2014
Managing the purchase, deployment, renewal and expiry of digital certificates for multiple Web servers, purposes and users — sometimes in many different locations — can be time-consuming and costly. Entrust IdentityGuard Cloud Services SSL is a self-service application designed to streamline certificate management while providing secure certificates from a trusted brand in online security.
Tags : entrust, ssl, ecommerce, extended validation, digital certificates, web servers, identityguard, cloud, networking, it management
     Entrust Datacard
By: Entrust Datacard     Published Date: Sep 14, 2018
With more and more dependency on mobile and cloud, digital enablement is key to business success. Now IT has an increased impact on how to drive strategy and implementation to reach business goals. But the reality of distributed applications and connected devices has introduced new security challenges. To secure information and provide users seamless access to data, you need to reevaluate your approach to authentication. You need a modern authentication solution that is agile and secure, enabling your digital transformation. This buyer's guide will help you determine whether a cloud-based multi-factor authentication solution is right for your organization and details the top features to look for in an authentication solution to securely enable your digital transformation. Download the Cloud-Based Authentication Buyer’s Guide — to learn more.
Tags : authentication, knowledge-based authentication (kba), multifactor authentication, out-of-band authentication, two-factor authentication, identity as a service (idaas), enterprise mobility
     Entrust Datacard
By: Citrix Systems     Published Date: Nov 23, 2015
Learn why NetScaler is the most fexible and effective application delivery solution for building high-density, multi-tenant data centers and cloud services.
Tags : netscaler, citrix, data center, cloud services, networking, business technology
     Citrix Systems
By: Cisco     Published Date: May 14, 2015
Cisco's Virtualized Multi-tenant Data Center (VMDC) system defines an end-to-end architecture, which an organization may reference for the migration or build out of virtualized, multi-tenant data centers for new cloud-based service models such as Infrastructure as a Service (IaaS).
Tags : cloud computing, erp, productivity, applications, efficiency, virtualization, cisco, data center
     Cisco
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