metrics

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By: Landslide Technologies     Published Date: Apr 21, 2008
What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part whitepaper,  we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.  The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and  the modern circus (think Ringling Bros. vs. Cirque du Soleil).
Tags : sales, sales 2.0, landslide, crm, metrics
     Landslide Technologies
By: LandslideCRM     Published Date: May 17, 2012
What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part white paper,  we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.  The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and  the modern circus (think Ringling Bros. vs. Cirque du Soleil).
Tags : sales, sales 2.0, landslide, crm, metrics
     LandslideCRM
By: LANDesk     Published Date: Dec 08, 2009
This report created by the Service Desk Institute and sponsored by LANDesk provides an insight into the UK IT Support Industry by examining the core of any organisation - the Service Desk. The study covers a wide range of issues from technology and metrics through to training and salaries.
Tags : avocent, service desk, help desk, landesk, benchmarking, desk managers, technical desks
     LANDesk
By: Cornerstone OnDemand     Published Date: Feb 12, 2015
Two organizations implement nearly identical employee training initiatives. Company A quickly sees improved metrics & long-term financial results. Company B sees little change – and is back to square one a year later. Why?
Tags : cornerstone ondemand, employee engagement, leadership, development strategy, employees, high performing, operational leadership, business success
     Cornerstone OnDemand
By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
Tags : microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program
     Microsoft Dynamics CRM
By: IBM Software     Published Date: Jul 29, 2010
See how plans, financial reports and scorecards can help you manage performance across all data sources.
Tags : ibm software, ibm cognos, performance manager demo, financial report, sales performance, sales force, pipeline, customer behavior
     IBM Software
By: IBM Software     Published Date: Jul 29, 2010
Designed for the sales executive, this series of research briefs focuses on the advent of metrics-based sales productivity and the new approaches delivering huge dividends to forward-thinking sales organizations.
Tags : ibm software, metrics-based sales productivity, sales executive, automation system, sales performance management, analytic
     IBM Software
By: IBM Software     Published Date: Sep 13, 2011
Read this white paper to learn five practical steps your company can take to achieve customer intimacy: 1. Plan your goals, methodology and metrics; 2. Capture the right customer information, including structured and unstructured data; 3. Predict customer behaviors; 4. Act on these insights with relevant, timely offers to optimize the predicted outcome; and 4. Expand successes into other areas.
Tags : ibm, business performance, customer intimacy, technology, conversion rate, business analytics
     IBM Software
By: IBM     Published Date: Aug 08, 2012
While economic recovery is clearly in process, your capital and operational budgets are still extremely tight. At the same time, your maintenance organization is being pressured to take a stance of zero tolerance toward safety incidents while reducing maintenance costs and minimizing asset downtime. Read this in-depth Aberdeen Group report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactively managing these challenges. You'll learn these techniques for optimizing maintenance and operations-and more: creating a culture of collaboration among teams across your enterprise; empowering decision makers with appropriate, highly accurate metrics; and leveraging predictive management and analytics to manage assets throughout their life cycle.
Tags : ibm, technology, software, asset performance management, economic recovery, operational budgets, capital, asset management
     IBM
By: Quantcast     Published Date: Apr 07, 2014
Listen to Quantcast and WebMetro discuss the challenges in understanding the effectiveness of online display advertising and how to focus on the metrics that matter.
Tags : display advertising, attribution, quantcast, prospecting, clicks, conversion, last touch, real-time bidding
     Quantcast
By: CDW     Published Date: Apr 04, 2016
Hewlett Packard Enterprise is helping protect organizations by building security and resiliency into the fabric of their enterprise, proactively detecting and responding to threats, and safeguarding continuity and compliance to effectively mitigate risk.
Tags : security, business metrics, best practices, business intelligence, enterprise applications
     CDW
By: Jobvite     Published Date: Oct 02, 2013
Download this resource to learn: how to get more from your employee referral and social media strategies, discover which metrics matter when tying sourcing to performance and what's missing from the traditional ATS.
Tags : aberdeen, sourcing, ats, recruiting, talent pool
     Jobvite
By: Adobe     Published Date: Dec 08, 2014
Mobile is more than likely a part of your marketing mix, but chances are, you haven’t defined the metrics you need to measure its success. The Forrester paper, Make the most of analytics to meet your mobile objectives, shares insights from mobile executives and lays out the steps marketers need to take to improve mobile effectiveness.
Tags : mobile objectives, mobile measurements, mobile analytics, mobile effectiveness
     Adobe
By: New Relic     Published Date: Mar 17, 2015
The biggest change your technology management team must handle in executing a successful cloud strategy is prioritizing delivery against business priorities, not its own. The business wants faster time-to-market, greater agility, and more flexibility from the cloud strategy. This means setting priorities and creating metrics for previously unmeasured items.
Tags : technology management, could computing, cloud strategy, autonomy, cloud success
     New Relic
By: Vindicia     Published Date: Sep 23, 2014
Vindicia sheds light on the factors that affect the selection of business models, including pricing, packaging, and promotions and shares insights about how the way you bill customers can affect revenue today.
Tags : digital services, subscription, freemium, microtransactions, digital business model, digital subscription, subscription submodels, subscription best practices
     Vindicia
By: GuideSpark     Published Date: Aug 02, 2018
Only 52 percent of employees understand their benefits, and likely more are unaware of all the options available. Engaging with them during this process has never been more important. These five best practices can help.
Tags : employee communication, employee engagement, employee experience, open enrollment, open enrollment metrics, open enrollment participation, benefits decisions, effective benefits communication
     GuideSpark
By: BitSight Technologies     Published Date: Feb 29, 2016
Cybersecurity is an issue facing nearly every organization today—and if you aren’t taking the necessary precautions, your company, customers, and vendors could all suffer.
Tags : cybersecurity, security risk, security ratings, security, it management, enterprise applications, data management, it career advancement
     BitSight Technologies
By: BitSight Technologies     Published Date: May 26, 2016
Does your organization have sensitive data stored across the globe? Learn how understanding the global cyber threat landscape can help evaluate the potential risks of doing business in certain nations in this report.
Tags : bitsight, data security, risk management, cybersecurity, vrm practices, risk management, security, enterprise applications
     BitSight Technologies
By: BitSight Technologies     Published Date: May 26, 2016
With this guide, you’ll never have to wonder about that again. You’ll learn: - How to nail down your presentation goals and style. - How to select metrics your board will care about. - Things to keep in mind before and after a board presentation.
Tags : bitsight, risk management, cybersecurity, vrm practices, vendor risk management, cybersecurity, security, enterprise applications
     BitSight Technologies
By: Sightline Systems     Published Date: Apr 29, 2015
The purpose of this article is to provide the performance analyst with a systematic approach to performance evaluation and point out some common mistakes that can be avoided.
Tags : performance evaluation, performance analyst, performance metrics, evaluation technique, networking, security, it management, knowledge management
     Sightline Systems
By: Adobe     Published Date: Jun 08, 2015
Get it now and see how the usage of social streaming apps is spiking. Explore metrics to help you decide whether to go paid or organic on Facebook. Discover which regions are heating up in search engine marketing. And so much more.
Tags : adobe, social, facebook, search engine marketing, sem, roi, streaming apps, meerkat
     Adobe
By: Herman Miller     Published Date: Sep 28, 2016
Throughout the twentieth century, the efficiency of real estate portfolios was quantified primarily in terms of a building’s cost per square foot and the average number of “usable square feet” it provided for each person who worked in it. By these measures, the workplace contributed to an organization’s bottom line by (1) getting smaller and/or (2) fitting more people into the same amount of space. Meanwhile, mobile technologies and new economic and social pressures ushered in new ways of working. By 2011, more than 60 percent of large organizations worldwide had implemented programs and practices that gave people more choice about where, when, and how to do their jobs.2 But although a few new workplace metrics (“collaborative seats per person,” “desk-sharing ratios”) have emerged, the focus on reducing direct costs (through allocating fewer square feet to “assigned seats” in individual offices or workstations) remains paramount
Tags : 
     Herman Miller
By: CDW-HPE Servers     Published Date: Apr 07, 2016
Hewlett Packard Enterprise is helping protect organizations by building security and resiliency into the fabric of their enterprise, proactively detecting and responding to threats, and safeguarding continuity and compliance to effectively mitigate risk.
Tags : security, business metrics, best practices, business intelligence, enterprise applications, it management, knowledge management, data management
     CDW-HPE Servers
By: 8x8 Inc.     Published Date: Feb 13, 2017
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution. Download this complimentary white paper: The 8 Criteria for Enterprise-Grade Communications as a Service 8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including: What to expect when it comes to service level guarantees What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability What you should look for in your communications provider’s network for global operations and superior service Which security and compliance certifications to expect from your provider Specific uptime and reliability metrics to ask your provider for How analytics
Tags : communications, enterprise grade, communications solution, 8x8, geo-routing
     8x8 Inc.
By: PwC     Published Date: Aug 27, 2019
Six hours a day. According to research, that’s how much of a lawyer’s time, on average, is spent on administrative tasks or new client development (sound familiar?). Fortunately, technology and the data it generates can help you streamline systems and processes — and reveal important insights about your firm. But what tools should you use? How should you implement them? We’ve got the answers. Our guide outlines what you need to know when leveraging technology to reduce admin inefficiencies and, better yet, increase cash flow. You’ll learn how to identify what metrics matter most to your practice: like billable hours, profitability by client and hiring decisions. It also spotlights helpful tools, like PwC’s InsightsOfficer, that turn data into insights, impacting your firm’s performance.
Tags : 
     PwC
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