data analytics

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By: SAS     Published Date: Aug 03, 2016
Whether you call them customers, clients, patrons, guests or patients, customers are your organization’s most important asset. And that means customer loyalty should be among your top priorities. No matter when or where the customer journey begins – from websites and online chat to physical locations and call centers – customers expect you to provide a unique and personal experience. How can you use data and analytics to recognize your best customers across channels and know exactly where they are in their customer journey? Keep reading to find out.
Tags : best practices, business management, customer loyalty, technology, data, analytics, business technology
     SAS
By: SAS     Published Date: Aug 03, 2016
As the pace of business continues to accelerate, forward-looking organizations are beginning to realize that it is not enough to analyze their data; they must also take action on it. To do this, more businesses are beginning to systematically operationalize their analytics as part of a business process. Operationalizing and embedding analytics is about integrating actionable insights into systems and business processes used to make decisions. These systems might be automated or provide manual, actionable insights. Analytics are currently being embedded into dashboards, applications, devices, systems, and databases. Examples run from simple to complex and organizations are at different stages of operational deployment.
Tags : best practices, embedding analytics, technology, data, operational analytics, business technology
     SAS
By: SAS     Published Date: Apr 20, 2017
Enterprises routinely claim to be focused on the customer experience, yet few really keep that promise. What’s in the way? Fragmentation and complexity in both customer data and customer-facing processes. IIA spoke with Wilson Raj, Global Director of Customer Intelligence, and Jonathan Moran, Customer Intelligence Product Marketing at SAS Institute Inc. about how organizations can leverage technology platforms and analytics to become more completely and genuinely customer-centric – making connections in the right way, at the right time, and on the right device.
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     SAS
By: SAS     Published Date: Apr 20, 2017
With more data in the hands of more people – and easier access to easy-to-use analytics – conversations about data and results from data analysis are happening more often. And becoming more important. And expected. So it’s not surprising that improved collaboration is one of the most common organizational goals. Let’s take a look at how you can use results produced by SAS Visual Analytics with Microsoft Office applications. You’ll see how easy it is to combine sophisticated analytic visualizations and reports with Microsoft’s widely used productivity tools – to share insights, improve collaboration and drive increased adoption of analytics and BI across your organization.
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     SAS
By: SAS     Published Date: Mar 06, 2018
Location data is found everywhere – with an item or a device, in a conversation or behavior, in machines or sensors, tied to a customer or competitor, attached to a database record or recorded from vehicles or other moving objects. Organizations want to take advantage of location data to improve decisions, create better customer engagement and experiences, reduce risks and automate business processes.
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     SAS
By: SAS     Published Date: Mar 06, 2018
The Connected Customer is an individual who is intimately connected to the data, outcomes, decisions, and staff associated with any relationship to an organization. This intensely personal connection is not just a matter of the most recent transaction, but represents a combination of connected data, connected analytics, and collaborative decisions associated with improving the customer’s relationship with the organization over time. In this report, Blue Hill explores the key traits associated with supporting the Connected Customer through the Internet of Things, and provides guidance on why the Internet of Things will be essential across the general business landscape
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     SAS
By: SAS     Published Date: Jun 08, 2018
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     SAS
By: Pentaho     Published Date: Aug 22, 2016
This white paper covers the many options available for modernizing a data warehouse.
Tags : big data, data integration, bi systems, hadoop
     Pentaho
By: MicroStrategy     Published Date: Apr 11, 2019
A&BI platforms are evolving beyond data visualization and dashboards to encompass augmented and advanced analytics. Data and analytics leaders should enable a broader set of users with new expanded capabilities to increase the business impact of their investments.
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     MicroStrategy
By: IBM     Published Date: Jul 24, 2012
Detect and prevent fraud by finding subtle patterns and associations in your data. IBM SPSS predictive analytics solutions have proved to be very effective at helping tax collection agencies to maximize revenues by detecting non-compliance more efficiently and by focusing investigations on cases that are likely to yield the biggest tax adjustments.
Tags : fraud, business, healthcare, taxes, government, ibm, spss
     IBM
By: IBM     Published Date: Dec 10, 2012
Read this white paper to unlocking the power of unstructured data. In many cases, unstructured text remains the best option for providers to capture the depth of detail required. Read on to see how unstructured health can provide reasons for decisions
Tags : ibm, healthcare, unstructured data, analytics, contextual, organization
     IBM
By: Adobe     Published Date: Jan 31, 2013
In this Adobe white paper, How to Create a Data-driven Dynasty, Brent Dykes identifies the key areas executives should focus on to generate a greater return on their digital analytics investment.
Tags : digital analytics, roi, increasing roi, digital governance, digital strategy
     Adobe
By: Adobe     Published Date: Aug 22, 2013
Some people want more "likes" because their goal is increased awareness. Others may struggle with losing customers and want improved customer service to reduce churn rates. Whichever challenge your strategy is trying to solve, you will find only a short-term solution if you deal with each challenge in isolation. What you need is an integrated approach that puts social media at the heart of your business as a solid foundation for long-term growth.
Tags : customer experience management, social media data, web trends and analytics
     Adobe
By: Verint     Published Date: Apr 18, 2013
The vision for Celent’s Model Bank research was to try to answer an apparently simple question: “What would it look like for a bank to do everything right with today’s technology?” Of course, the question is not nearly as simple as it appears. The terms “everything” and “right” will mean very different things to different banks depending on their size, the complexity of their operations and product sets, and their technological starting points. While there is no such thing as a “Model Bank”—every bank does some things well, and others not as well when it comes to technology—it is possible to conceive of a “Model Bank” through real world examples of effective usage of technology.
Tags : banking, big data, technology, financial, effective use, analytics
     Verint
By: Verint     Published Date: Apr 24, 2013
Commonwealth Bank of Australia, with over 1,000 branches and 50,000 employees was using spreadsheets to staff its branch network. When they looked to desktop process analytics from Verint they achieved major improvements in productivity and customer experience. Watch this case study to learn more about how desktop process analytics can use big data to help your organization.
Tags : case study, big data, organization, desktop process analytics, process management, analytics, workforce management
     Verint
By: IBM     Published Date: Oct 10, 2013
The growth of cloud, mobility, social business and big data mean that botnets, credit card theft, cyber criminals and other external threats pose increasing risk to business continuity, financial stability and brand reputation. Read the white paper, “Preventing security risks in real time,” to learn how this new reality is forcing the evolution of organizations’ defenses to become more intelligent—using global analytics to scale visibility across broad data sets, both diverse and complementary, in real time.
Tags : cloud, mobility, social business, big data, external threats, business risks, business continuity, financial stability, brand reputation, protecting reputation, prevent theft, organizational defenses, global analytics, broad data, real time data, security risks, prevent risks, security
     IBM
By: Oracle     Published Date: Nov 05, 2013
As social media use has grown, an urgent need has emerged to correlate the information generated through social data with existing consumer information, and integrate it with sophisticated data management systems. This white paper describes how organizations can blend social insights with more-traditional data in an integrated customer data hub to optimize social strategies and create outreach efforts, new products, and campaigns grounded in real-time, repeatable, automated, and scalable analysis.
Tags : business intelligence, integrated marketing, social media strategy, content marketing, insight, social data, customer hub, social analytics, business technology
     Oracle
By: Oracle     Published Date: Nov 14, 2016
Démo Data Visualization dans le domaine de la vente par Sylvain Fortier, Business Intelligence & Big Data Analytics Principal Sales Consultant d'Oracle France durant la matinée Oracle Cloud Café autour du thème de la Data Visualization et Analytics.
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     Oracle
By: Oracle     Published Date: Nov 14, 2016
Démo Data Visualization dans le domaine de la vente par Sylvain Fortier, Business Intelligence & Big Data Analytics Principal Sales Consultant d'Oracle France durant la matinée Oracle Cloud Café autour du thème de la Data Visualization et Analytics.
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     Oracle
By: IBM     Published Date: Jan 09, 2014
While some organizations are already utilizing Big Data or various large enterprise analytics techniques, many more are still working to grasp how these new usage models might help them. There’s a lot of undiscovered value in the vast amounts of data they currently have and the data that they can get from other sources. They know that they can somehow convert this data into insights that will let them ramp up efficiency and be ready for tomorrow today.
Tags : big data, enterprise analytics, red hat, data analytics, powerlinux system, powervm virtualization
     IBM
By: IBM     Published Date: Aug 06, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media
Tags : ibm, insurance, data, big data, analytics, solutions, business technology
     IBM
By: IBM     Published Date: Aug 06, 2014
As executives witness data’s proven impact on performance and innovation and recognize its strategic significance, they also realize the growing need for a leader whose primary role is to understand and advocate on behalf of data: The Chief Data Officer.
Tags : ibm, banking, data, big data, analytics, chief data officer, data management
     IBM
By: IBM     Published Date: Aug 06, 2014
With IBM analytics for big data with a smart mobile strategy, banks can increase wallet share and assets under management while lowering the organization’s operating ratio by using more efficient channels.
Tags : ibm, banking, digital, data, big data, analytics, mobile
     IBM
By: IBM     Published Date: Aug 06, 2014
Customer Profitability Analytics enables banks to analyze customer, account, product, and transaction data and apply costing models to determine a bank-wide view of profitability. Applying predictive analytics, they can model future behavior and derive a lifetime value for each customer.
Tags : ibm, banking, customer, profit, analytics, costing models
     IBM
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