clicksoftware

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By: ClickSoftware     Published Date: Nov 17, 2014
From best practices to inside tips, explore how to become a shift scheduling expert.
Tags : shift scheduling, a guide to shift scheduling, best practices of shift scheduling, how to plan and manage shift work, software development, it management, business technology
     ClickSoftware
By: ClickSoftware     Published Date: Nov 17, 2014
From calculator watches to smart glasses, this paper will guide you through the evolution of wearable technology and its impact on the service industry. This whitepaper will help you to understand how your business can benefit by getting ahead of the trend through implementing wearable technology within your organisation.
Tags : shift scheduling, wearable technology, the evolution of wearable technology, byow, it management, business technology
     ClickSoftware
By: ClickSoftware     Published Date: Jun 30, 2014
Driving Change of Property and Casualty – Transform Your Customer Experience INSURERS ARE UNDERSTANDABLY EAGER to differentiate customer experience by automating mobile workforce management—especially when they can also cut operational costs, reduce carbon footprint, and streamline catastrophe response in the process. But this profound transformation in the daily lives of field claims and other mobile workers must be managed carefully to maximize benefits while minimizing disruption for all stakeholders.
Tags : clicksoftware, mobile, mobile workforce, property & casualty, workforce management
     ClickSoftware
By: ClickSoftware     Published Date: Jun 30, 2014
Automating mobile workforce management can allow insurers to increase efficiency and improve service levels. When business is tough, that’s a great advantage
Tags : clicksoftware, mobile, mobile workforce, automation, casualty
     ClickSoftware
By: ClickSoftware     Published Date: Feb 07, 2013
This document will highlight how these individual components are impacting service organizations and track the progress of convergence of these three components on the IT infrastructures of service organizations.
Tags : service, organizations, it infrastructure, service, mobility, field service, communication, collaboration, investments, progress, business technology
     ClickSoftware
By: ClickSoftware     Published Date: Mar 20, 2014
Learn how leveraging the cloud to optimize field workforce management improves the experiences of your customers while also lowering operational costs.
Tags : cloud, communication, customer services, process visibility, mobile workforce management, business technology, telecom
     ClickSoftware
By: ClickSoftware     Published Date: Mar 20, 2014
A white paper on how the customer experience can be improved through the elimination of front office and field workforce communication barriers.
Tags : cloud, communication, customer services, process visibility, mobile workforce management, business technology, telecom
     ClickSoftware
By: ClickSoftware     Published Date: Sep 12, 2014
This report will take an in depth look at the 90 capital equipment manufacturers to better understand the key trends and challenges facing this industry vertical.
Tags : delivering exceptional service, mission critical service, capital equipment manufacturers, customer service, resolution of service requests, software development, enterprise applications, platforms, data management, business technology
     ClickSoftware
By: ClickSoftware     Published Date: Sep 12, 2014
This eBook will let you in on the secrets of the industry best practices for mobile appointment booking.
Tags : mobile appointment bookings, booking solutions, business technology
     ClickSoftware
By: ClickSoftware     Published Date: Sep 12, 2014
This e-book will explore the challenges in this large-scale roll-out and provide some insight on how to overcome them.
Tags : guide to a smart meter roll-out, smart meter usage, implementing smart meter usage, benefits of the smart meter, clicksoftware, software development, wireless, electronics, business technology, data centers, energy efficiency
     ClickSoftware
By: ClickSoftware     Published Date: Sep 12, 2014
An e-Book providing 12 on-the-clock reasons why we think field service management is the perfect place for a mobile timesheet app.
Tags : mobile timesheets, mobile workforce management, clicksoftware, business software, sales software, business technology
     ClickSoftware
By: ClickSoftware     Published Date: Aug 13, 2014
This report looks into how context aware services are changing the way consumers interact with businesses.
Tags : context aware services, mobile experience, smartphone trends, tracking mobile activity
     ClickSoftware
By: ClickSoftware     Published Date: Aug 13, 2014
This business paper discusses the benefits of deploying an industry-specific, mobile workforce management solution along with a comparison to generic solutions
Tags : mobile resource management, choosing the best path, mobile workforce management
     ClickSoftware
By: ClickSoftware     Published Date: Aug 13, 2014
This paper highlights the how field service performance and timely issue resolution impacts customer experience and details how Best-in-Class organizations are creating an environment centered on delivering exceptional customer service.
Tags : optimize field service, the imapct of customer service, cloud
     ClickSoftware
By: ClickSoftware     Published Date: Aug 13, 2014
This paper focuses on how mobile apps from ClickSoftware can help engage and connect your field techs.
Tags : engaging field techs, mobile workforce management, mobile app engagement, timesaving tools
     ClickSoftware
By: ClickSoftware     Published Date: Aug 13, 2014
This paper evaluates how the shrinking lunch break impacts the business.
Tags : managing a mobile workforce, lunch breaks, length of lunch breaks, effects of missing lunch, mobile workforce management, research
     ClickSoftware
By: ClickSoftware     Published Date: Aug 13, 2014
This paper will help you avoid the pitfalls in choosing your cloud installation.
Tags : cloud installation, clicksoftware, choosing the right cloud, guide to choosing the cloud, cloud types, storage, business technology
     ClickSoftware
By: Xora, A ClickSoftware Company     Published Date: May 20, 2014
Discover what features mid-market businesses must evaluate when selecting a MWM solution
Tags : xora, mid market business, mobile workforce managements, mwm, mobile phones, smart phones, tablets, mobile devices, enterprise applications
     Xora, A ClickSoftware Company
By: Xora, A ClickSoftware Company     Published Date: May 20, 2014
Learn How to Turn Your Field Employees’ Mobile Devices into Productivity Tools
Tags : xora, employees, mobile phones, productivity, drive revenue, mobile business apps, smart phones, tablets, enterprise applications
     Xora, A ClickSoftware Company
By: Xora, A ClickSoftware Company     Published Date: Jun 30, 2014
Learn How to Turn Your Construction Employees’ Mobile Devices into Productivity Tools
Tags : xora, mobile devices, productivity, business apps, networking, it management, wireless
     Xora, A ClickSoftware Company
By: Xora, A ClickSoftware Company     Published Date: Jun 30, 2014
Turn Your Field Services Employees’ Mobile Devices into Productivity Tools
Tags : xora, mobile devices, workforce management, business apps, networking, it management, wireless, enterprise applications
     Xora, A ClickSoftware Company
By: Xora, A ClickSoftware Company     Published Date: Jun 30, 2014
Turn Your Field Services Employees’ Mobile Devices into Productivity Tools
Tags : xora, mobile apps, business apps, workforce management, networking, wireless, enterprise applications
     Xora, A ClickSoftware Company
By: Xora, A ClickSoftware Company     Published Date: Jul 01, 2014
Learn How to Turn Your Mobile Employees’ Devices into Productivity Tools
Tags : xora, mobile devices, productivity, business apps, healthcare, it management, wireless, enterprise applications
     Xora, A ClickSoftware Company
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