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By: Intel     Published Date: Sep 27, 2019
The stakes are high in today's data centers. Organisations have access to massive quantities of data promising valuable insights and new opportunities for business. But data center architects need to rethink and redesign their system architectures to ingest, store and process all that information. Similarly, application owners need to assess how they can process data more effectively. Those who don't re-architect might find themselves scrambling just to keep from being drowned in a data deluge.
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     Intel
By: Intel     Published Date: Sep 27, 2019
As data constantly changes and expands, data centers increasingly face capacity, performance, and cost limitations related to existing memory and storage solutions. Intel Optane data center (DC) technology addresses these challenges by placing data closer to the CPU and closing the gap between traditional memory and storage options, thus transforming the memory and storage tier.
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     Intel
By: Intel     Published Date: Sep 27, 2019
As the first major memory and storage breakthrough in 25 years, Intel Optane technology combines industry-leading low latency, high endurance, QoS, and high throughput that allows the creation of solutions to remove data bottlenecks, and unleash CPU utilization. With Intel Optane technology, data centers can deploy bigger and more affordable datasets to gain new insights from large memory pools. Here are just ten way Intel Optane technology can make a difference to your business. To find out more download this whitepaper today.
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     Intel
By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs). The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
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     Group M_IBM Q4'19
By: Infinidat EMEA     Published Date: May 14, 2019
Reinventing Data Centers at Petabyte Scale to Enable Competitive Advantage
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     Infinidat EMEA
By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Every company markets to consumers differently. From call centers to emails to apps and aggregator sites, orchestrating a relationship marketing strategy requires a bespoke collection of marketing technologies. Marketers have the budgets to spend on CRM, email, mobile and data management, but fitting these capabilities together and ensuring they work with legacy business systems is not easy.
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     Selligent Marketing Cloud
By: Workday     Published Date: Jul 30, 2019
This Aberdeen report centers it's focus on where they have seen ME organizations spend most of their time -- in employee acquisition. And rather, their study finds that their focus could be better applied to workforce engagement strategies and real-time performance management that can better manage retention goals over time.
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     Workday
By: ttec     Published Date: Oct 01, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact center associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
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     ttec
By: NICE inContact     Published Date: Sep 18, 2019
Artificial Intelligence (AI) is arguably the greatest untapped resource to transform customer and business outcomes. The impact of this technology on customer experience, employee efficiency and profits is truly transformational—especially for contact centers. Companies must adapt in today’s era of constant digital disruption, but that doesn’t necessarily mean exhaustive technology shifts. Small, practical investments in AI present little risk and offer significant returns. Learn about the ROI of CX transformation in AI for CX: Practical Investments, Proven Return. More than a trend, AI is a customer experience transformation that you can’t afford to ignore. Discover the practical investments in AI that your contact center must consider today — and the truly significant returns on the horizon
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     NICE inContact
By: AWS     Published Date: Oct 01, 2019
By 2020, Gartner predicts 100% of new entrants to IT – and 80% of historical vendors – will offer subscription-based business models to their customers. These organizations are prioritizing the cloud over on-premises data centers and legacy software, so they can more efficiently deliver highly available, scalable, and cost-effective service offerings. To remain competitive, you need to modernize your approach to .NET development – and Amazon Web Services (AWS) is the ideal place to start. This whitepaper will explore best practices for containerizing your Windows workloads on AWS, including how to design your containers, which AWS services to leverage, and how to modernize your existing .NET applications for the cloud.
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     AWS
By: AWS     Published Date: Oct 07, 2019
Securing cloud environments is different from securing traditional data centers and endpoints. The dynamic nature of the cloud requires continuous assessment and automation to avoid misconfigurations, compromises, and breaches. It can also be difficult to gain complete visibility across dynamic and rapidly changing cloud environments — limiting your ability to enforce security at scale. On top of these challenges, cloud governance is critical to maintain compliance with regulatory requirements and security policies as they evolve. Because cloud deployments are not just implemented once and left untouched, organizations need to consider how to integrate security into their CI/CD pipeline and software development lifecycle. Implementing a security solution that addresses cloud challenges requires deep security and cloud expertise that organizations often do not have. Once in the cloud, organizations manage and create environments via automation, adapt their workloads to changes by automa
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     AWS
By: APC by Schneider Electric     Published Date: Feb 09, 2011
In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.
Tags : absolute, data protection, maitenance, ups, physical infrastructure, infrastructure, data loss protection, dlp
     APC by Schneider Electric
By: IFS     Published Date: Jan 18, 2019
To ensure loyalty and win new customers, leading brands are focusing on the quality of their customer care to stay ahead. This eBook will explain how you can: -Upgrade your support centers to deliver omni-channel customer care. -Introduce self-service and AI without sacrificing the human touch. -Deploy technology to empower support agents to go beyond transactional service and deliver personalized, proactive service. This eBook looks at the barriers which prevent companies delivering omni-channel service and then examines the process and technology changes required to overcome them.
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     IFS
By: Cisco     Published Date: Mar 22, 2019
The Secure Data Center is a place in the network (PIN) where a company centralizes data and performs services for business. Data centers contain hundreds to thousands of physical and virtual servers that are segmented by applications, zones, and other methods. This guide addresses data center business flows and the security used to defend them. The Secure Data Center is one of the six places in the network within SAFE. SAFE is a holistic approach in which Secure PINs model the physical infrastructure and Secure Domains represent the operational aspects of a network.
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     Cisco
By: Cisco     Published Date: Mar 22, 2019
Be proactive in protecting your data center with complete visibility, multilayered segmentation, and threat protection that follow the workload everywhere.
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     Cisco
By: QTS     Published Date: Nov 04, 2016
At the heart of the Data Solved promise are three core attributes - People Powered, Technology Focused and Infrastructure Invested. We leverage our strong, diverse team of more than 700 employees to enable our Powered by People motto and deliver on our promise. With 24 data centers on four continents, we are poised to deliver world-class infrastructure and value added technology services to our more than 1,000 customers in North America, Europe, Asia and Australia.
Tags : data centers, infrastructure, value added technology services, data security, data center, colocation, cloud needs, security
     QTS
By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
Accelerate Digital Transformation. Make data center infrastructure cloud-ready. Optimize storage across clouds and data centers.
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     Hewlett Packard Enterprise
By: Cyviz APAC     Published Date: Mar 18, 2019
How organizations can navigate digital upheavals and drive disruption through innovation centers.
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     Cyviz APAC
By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
Accelerate Digital Transformation. Make data center infrastructure cloud-ready. Optimize storage across clouds and data centers.
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     Hewlett Packard Enterprise
By: Genesys     Published Date: Jun 07, 2017
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
Tags : genesys, ovum report, technology infrastructure, technology infrastructure deployment, contact centers, contact center platforms, cloud
     Genesys
By: Hitachi Vantara     Published Date: Mar 08, 2019
Business leaders recognize that their industries and markets are either being disrupted or have the potential to be disrupted by nimble digital players. In order to compete, senior IT leaders need to modernize their data centers. In this Forbes Insights Executive Briefing, learn how to embrace an agile data infrastructure, modern data protection, and intelligent operations to reap the benefits of a truly modernized data center.
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     Hitachi Vantara
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
The tipping point has arrived. Large enterprises are planning their next-generation datacenters around flash-based storage, and for good reason. Flash arrays provide read and write performance that is orders of magnitude faster than spinning media at a total cost of ownership that is on par with disk and will soon be lower. The benefits not only include improved application performance, but more consistent performance, lower latency, reduced storage footprint, streamlined storage administration, and lower operating costs. These advantages are too beneficial to your business to ignore. That’s why flash is becoming the standard for new storage investments.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Pour une entreprise type, le volume de données devant être gérées et protégées augmente d'environ 40 % par an. Ajoutez à cela les exigences de performances des nouvelles applications, de temps de réponse instantanés, de disponibilité continue et d'accès en tout lieu et en tout temps. Avec de telles exigences, les responsables des datacenters sont confrontés à des défis de stockage qui ne peuvent pas être relevés à l'aide de technologies de disques rotatifs traditionnelles.
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     Hewlett Packard Enterprise
By: HPE Intel     Published Date: Jan 11, 2016
A famous architect once said that the origin of architecture was defined by the first time “two bricks were put together well.” And the more bricks you have, the more important putting them together well becomes. The same holds true in our data centers. The architecture of our compute, storage and network devices has always been important, but as the demands on our IT infrastructures grow, and we add more “bricks,” the architecture becomes more critical.
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     HPE Intel
By: Hewlett Packard Enterprise     Published Date: Mar 26, 2018
Today’s data centers are expected to deploy, manage, and report on different tiers of business applications, databases, virtual workloads, home directories, and file sharing simultaneously. They also need to co-locate multiple systems while sharing power and energy. This is true for large as well as small environments. The trend in modern IT is to consolidate as much as possible to minimize cost and maximize efficiency of data centers and branch offices. HPE 3PAR StoreServ is highly efficient, flash-optimized storage engineered for the true convergence of block, file, and object access to help consolidate diverse workloads efficiently. HPE 3PAR OS and converged controllers incorporate multiprotocol support into the heart of the system architecture
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     Hewlett Packard Enterprise
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