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By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
Tags : ebook, cloud, customer experience
     Genesys
By: Upsite Technologies     Published Date: Sep 18, 2013
The average computer room today has cooling capacity that is nearly four times the IT heat load. Using data from 45 sites reviewed by Upsite Technologies, this white paper will show how you can calculate, benchmark, interpret, and benefit from a simple and practical metric called the Cooling Capacity Factor (CCF). Calculating the CCF is the quickest and easiest way to determine cooling infrastructure utilization and potential gains to be realized by AFM improvements.
Tags : ccf, upsite technologies, cooling capacity factor, energy costs, cooling, metrics, practical, benchmark
     Upsite Technologies
By: NetApp     Published Date: Feb 15, 2017
How can hybrid-flash array users benefit from a move to all-flash? This case study profiles a large European organization that moved their VMware server and desktop environments from hybrid-flash to NetApp AFF all-flash systems
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: Evariant     Published Date: Sep 07, 2016
Marketers face a unique challenge to allocate resources across a variety of tactics to target key audiences that need their product or service – with limited information on what combination of products or services will have the optimum impact, which target audience members are ideal fits, and what allocations will provide the best return on investment to the organization. Healthcare has its own myriad of challenges, including many local, regional, and national options for consumers, service line variations, and disparate demographics. The good news is that there is an emerging understanding of digital and multichannel marketing, and ample opportunity to define best practices, systematically calculate marketing effectiveness and return on marketing investment (ROMI), and use technology and data to create great business outcomes.
Tags : evariant, multi-channel marketing, hospital, patient engagement, digital marketing
     Evariant
By: Health O Meter     Published Date: Mar 08, 2016
When was the last time you really thought about your hospital’s scales? Most patients will step on a scale as part of their hospital visit. Caregivers record weight to track health, measure fluid retention, or calculate medication dosages. While many scales function well, overlooking your hospital’s scales can be costly.
Tags : asset management, hospital products, cost optimization, product management
     Health O Meter
By: Swrve     Published Date: Mar 07, 2016
This whitepaper highlights if your mobile app strategy is killing your business and how to calculate the ROI to fix it.
Tags : mobile app, roi, return of investment, mobile app strategy, mobility, roi calculation
     Swrve
By: EMC     Published Date: Apr 18, 2013
Read the Forrester Report: The Total Economic Impact of RSA Archer IT GRC and you'll be eligible to receive a free consultation from an RSA GRC expert who will calculate the projected ROI for your organization.
Tags : grc, rsa, archer, roi, compliance, risk, risk management
     EMC
By: Aon Hewitt     Published Date: Aug 06, 2015
Download this white paper to learn why it is so important for public-sector employers to calculate the financial impact of the Excise Tax on their plans and on their employees and retirees, and understand their available options for limiting exposure.
Tags : 2018 excise tax, public sector, retirees, private sector, tax mitigation
     Aon Hewitt
By: Fiserv     Published Date: Oct 27, 2017
" The Impact of CECL and Financial Institution Readiness When it comes to CECL compliance, top financial consultants agree that extensive amounts of historical data, including different lengths of portfolio histories, will be needed. In addition, this research reveals that a majority of financial institutions do not understand how their risk management methodology needs to change. Nor do they comprehend the impacts of the changes that will need to be made to calculate Allowance for Loan and Lease Losses (ALLL). This represents a significant opportunity for top-tier consultancies to provide valuable thought leadership and guidance now, before financial institutions find themselves scrambling to meet the new standard. Learn more in our survey results."
Tags : cecl compliance, cecl consulting, allowance for loan loss calculator, fasb, cecl, current expected credit loss, alco, reserve, alll, allowance for loan and lease loss, loan segmentation, loan pooling credit loss trends, loan reserve
     Fiserv
By: Fiserv     Published Date: Feb 21, 2018
With the Financial Accounting Standards Board (FASB) Current Expected Credit Loss (CECL) impairment standard and Allowance for Loan and Lease Losses (ALLL) finalized, preparation and interpretation has begun. Having the right tools to help gather and organize the historical data, create pools and calculate loss rates is critical. In this webinar, we’ll walk through Prologue™ Credit Loss Manager from Fiserv and how it will help you be prepared for CECL.
Tags : cecl compliance, cecl consulting, allowance for loan loss calculator, fasb, cecl, current expected credit loss, alco, reserve, alll, allowance for loan and lease loss, loan segmentation, loan pooling credit loss trends, loan reserve
     Fiserv
By: Fiserv     Published Date: Nov 06, 2017
Don’t Let Non-Compliance Fines Impact your Bottom Line and Reputation. Manual reconciliation of vast amounts of data is an arduous process, involving countless staff hours that includes backtracking, often ending without an audit trail to demonstrate how the balance sheet was derived. Automated processes offer a solution to this risk-laden adventure. In the white paper, The Buried Costs and Hidden Risks of Manual Reconciliation for Insurers, learn how to calculate and compare the costs of a manual system versus an automated system.
Tags : manual reconciliation, automated reconciliation for insurers, automated reconciliation, automated insurance reconciliation, automated reconciliation system, non-compliance, data reconciliation
     Fiserv
By: Sprinklr     Published Date: Jan 05, 2018
Data breach costs can cripple a company. Here’s how to be knowledgeable to ensure vigilance in the case of calculating the cost of a data breach.
Tags : data breach, calculate cost data breach, calculate cost, data, breach. cost data breach, cost, calculate
     Sprinklr
By: IBM     Published Date: Jul 08, 2016
This paper from Osterman Research, explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
Tags : ibm, osterman, roi, big data, data, analytics, information governance, knowledge management, data management, data center
     IBM
By: CareCloud     Published Date: Mar 20, 2015
This white paper outlines three key reasons that outsourcing could be the right move for your medical practice. Download to find out more about the potential financial and efficiency gains for your practice. You’ll learn: • How to calculate potential cost savings • Where up to 65% of practices have a weak revenue cycle spot, according to MGMA • Why outsourcing before October 2015 makes sense Bonus: A handy checklist to help you quickly figure out if now is the right time for your practice to outsource.
Tags : carecloud, regulatory burdens, outsourcing, declining reimbursements, administrative burdens, it support, medical billing
     CareCloud
By: Fiserv     Published Date: Mar 02, 2018
Don’t Let Non-Compliance Fines Impact your Bottom Line and Reputation. Manual reconciliation of vast amounts of data is an arduous process, involving countless staff hours that includes backtracking, often ending without an audit trail to demonstrate how the balance sheet was derived. Automated processes offer a solution to this risk-laden adventure. In the white paper, The Buried Costs and Hidden Risks of Manual Reconciliation for Financial Institutions, learn how to calculate and compare the costs of a manual system versus an automated system. Tags: manual reconciliation, automated reconciliation for banks, automated reconciliation for credit unions, automated reconciliation, automated reconciliation for financial institutions, automated reconciliation system, non-compliance, data reconciliation
Tags : manual reconciliation, automated reconciliation for banks, automated reconciliation, automated reconciliation system, non-compliance, data reconciliation
     Fiserv
By: Cybric     Published Date: Oct 30, 2017
How a security rationalization process helps CISOs optimize your security infrastructure while improving the bottom line. Whether you’ve over-invested in security tools, under-invested, don’t know the extent of your security capabilities or you’re facing new regulations that require you to demonstrate and continually maintain compliance — there is a path forward. To understand and optimize what you have in place, as well as gaps you may have, develop a security rationalization process to calculate the return on your security investments. Read this paper to learn the five steps needed to get started.
Tags : cybersecurity, cyber security, ciso, security visibility, security assurance, security resilience, application security tools, appsec, security audit
     Cybric
By: Emulex Corporation     Published Date: Nov 07, 2013
An intelligent, searchable recording fabric with 100% accuracy sounds pretty useful. But can you calculate a solid ROI to justify it? We all know intuitively that there are substantial bottomline benefits to reducing unplanned network downtime and improving the management of corporate risk. It follows that it also pays dividends to free up highly skilled Tier 1 and Tier 2 engineers to handle resolving the most difficult and costly network issues while using less expensive personnel to handle easier ones. But justifying a network investment on a soft, intuitive argument like this alone doesn’t usually suffice. And, depending on what industry you are in, the cost savings potential will vary. At the high end, in many financial and brokerage institutions, a minute of downtime can cost the company millions of dollars. So being able to shave even a single minute off network downtime with a pervasive monitoring tool represents an immediate recovery of the fabric investment.
Tags : network monitoring, network visibility, technology, endace, best practices, networking
     Emulex Corporation
By: Emulex Corporation     Published Date: Nov 07, 2013
An intelligent, searchable network monitoring fabric with 100% accuracy sounds pretty useful. But can you calculate a solid ROI to justify it? We all know intuitively that there are substantial bottomline benefits to reducing unplanned network downtime and improving the management of corporate risk. It follows that it also pays dividends to free up highly skilled Tier 1 and Tier2 engineers to resolve the most difficult and costly network issues. That way, you can use less expensive personnel to handle the more common, numerous, and easily resolvable problems. But justifying a network investment using soft, intuitive arguments like these alone often doesn’t suffice in an economic climate where budgets are closely guarded and business cases for procurements are mandatory. And depending on what industry you are in, the cost savings potential and payback will vary. Download this Whitepaper for more information.
Tags : network monitoring, network visibility, technology, endace, best practices, networking
     Emulex Corporation
By: Jobvite     Published Date: Jun 26, 2015
Workforce planning can be a daunting task, but it’s vital to ensuring that you can achieve company goals as efficiently as possible. Through the use of key metrics and worksheets, this eBook will help you calculate your hiring needs for the next 12 months. We will demystify the primary questions surrounding the creation of a functional hiring plan, including: • How does hiring relate to our goals? • How many people do we need? • How do we break that down by department? • How fast do we need to hire?
Tags : workforce planning, company goals, hiring plan, recruitment, job seekers
     Jobvite
By: Zendesk     Published Date: Aug 22, 2017
Zendesk helps its customers increase agency efficiency and CSAT ratings, improve ROI, and more. Use our Forrester estimator to calculate the economic benefits Zendesk can bring.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent, forrester, roi calculator
     Zendesk
By: Absolute Software     Published Date: Jan 27, 2010
This whitepaper explains how organizations can reduce their energy bills by remotely regulating computers. Topics include typical workplace computer usage, how to calculate your potential energy savings, debunking power management myths, and how you can assign multiple power saving profiles to clients.
Tags : computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee
     Absolute Software
By: Raritan Inc.     Published Date: Mar 19, 2009
Learn what instrumentation helps calculate your data center power efficiency and how to set standards to align with the Green Grid.
Tags : raritan, power, processing, instrumentation, green, green computing, efficiency, power load, it equipment, pts, datacenter, cooling
     Raritan Inc.
By: Turn     Published Date: Jan 07, 2014
Forrester Calculates the ROI of Turn
Tags : roi, return on investment, cost benefit analysis, turn, dsp, dmp
     Turn
By: Workforce Software     Published Date: May 26, 2015
The subject of retroactive calculations is an important one because timesheets are often turned in with errors. In other situations, a policy change is made effective retroactively, thus requiring whole groups of timesheets to be recalculated. Download this white paper to learn more about retroactive calculations.
Tags : retroactive calculations, timesheets, policy change, payroll
     Workforce Software
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