How Away Delivers Streamlined and Personalized Customer Service


Away is enhancing the entire travel experience, starting with the perfect suitcase. But their “customer obsession” was falling short, due to disjointed customer information and silhoed systems. Read the case study to learn how Kustomer helped Away:

-Optimize the customer experience workflow

-Personalize customer service 

-Leverage customer insights to make more informed decisions


Tags : “customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”

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Published:  Aug 27, 2019
Length:  5
Type:  White Paper