The guide to delivering personalized service through Salesforce®

New Voice Media

Delivering personalized service for every customer is ultimate goal for most contact centres. Understanding who your customers are, tailoring the service you deliver to them and treating them as the individuals they are will improve customer satisfaction.

Download our solution guide to find out:
• How to deliver exceptional personalised service to every customer
• How your telephony and Salesforce can work together to streamline service operations
• How it all works in 5 customer service examples.

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Published:  Apr 03, 2017
Length:  15
Type:  White Paper