Customer Success Story Seattle Cancer Care Alliance

Cherwell Software

Seattle Cancer Care Alliance (SCCA) serves as the clinical arm for research and treatment studies for Fred Hutchinson Cancer Research Center, University of Washington Medicine, and Seattle Childrenís. The organizationís outsourced IT service desk operated adequately, but a desire for financial savings, enriched customer relationships, and improved HIPAA compliance drove SCCA to seek out another solution.

Tags : best practices, customer support, business intelligence, business optimization


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Published:  Apr 07, 2016
Length:  2
Type:  White Paper