Is the Time Right to Move Your Contact Center to the Cloud?

Corvisa LLC

Growing numbers of businesses are moving their contact center operations to the cloud. What do they know that you donít? This whitepaper provides a practical guide to assist in the decision-making process. It offers a comparison of traditional on-premise systems versus current cloud-based solutions, responds to common cloud concerns and discusses the steps needed to begin your due diligence process.

Tags : cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, data management

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Published:  Feb 13, 2015
Length:  15
Type:  White Paper