How Foglight Makes User Experience Management a Reality

Dell Software

Extensive ENTERPRISE MANAGEMENT ASSOCIATES® (EMATM) research on User Experience Management (UEM), User Experience Management and Business Impact: A Cornerstone for IT TransformationAugust 2012, revealed that UEM is a multi-faceted requirement that includes performance management, business impact, end-user productivity, and even insights into application design and usage. The interviews below with three Foglight customers underscore UEM’s diverse appeal, its essential values to IT, and Foglight’s proven versatility in supporting the multiple faces of UEM.

Tags : dell, dell software, foglight, dell foglight, user experience management, user experience, customer service, customer satisfaction, application support, apm

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Published:  May 02, 2014
Length:  8
Type:  White Paper