Vodafone Ireland implements world-class service excellence with HP BSM

By: HP
HP

Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function.  Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year.

Tags : apm, application performance, arcsight, bsm, business service management, communication service provider, ddma, discovery and dependency mapping, it operations group, it performance suite, it case study, omi, operations manager i, perform it, vodafone ireland, enterprise security, it management, knowledge management


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Published:  Apr 13, 2014
Length:  4
Type:  Case Study