A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs

By: Oracle
Oracle

3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.

Tags : zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service, cloud service, customer assistance, agent assistance, customer service experience, smartassistant, social support communities, higher customer satisfaction


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Published:  Nov 13, 2013
Type:  White Paper