Identifying a Threat to Global Success: 2012 Business English Index


This survey of 100,000+ global employees creates the 2012 Business English Index (BEI)—the benchmark of Business English competency in the global workplace. The 2012 BEI results show that a lack of Business English continues to threaten global productivity and output. Download the report now to see what we found:

  • Which industries have the worst Business English? Would it surprise you to learn that Professional Services is at the top of the spectrum and Education at the bottom?
  • In over a third of countries surveyed, the average worker scored under 4.0 on the BEI—that's just basic phone skills—which translates into a workforce that is unable to meet the performance demands of today's global economy.
  • Employees in Latin America, the Middle East, Africa and Japan continue to struggle, but Europe and Asia are pulling ahead. 

Tags : business english index, english, communication, business, business knowledge, workforce performance, enterprise applications, business technology

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Published:  Jan 23, 2013
Length:  12
Type:  White Paper