The Power of Performance Management - Customer Success in Retail

IBM Software

Changes in market conditions and economic uncertainty have forced consumers to make tradeoffs and alter their spending and shopping habits. As a result, more than ever, retailers have to stay on top of trends and better manage their customer relationships, operations and financial performance to maximize profits. Read these customer success stories to learn how four retailers are optimizing their businesses today with business analytics.

Tags : ibm, customer success, analytics, business, technology, profits


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Published:  Oct 04, 2011
Length:  13
Type:  Case Study