Enhancing the Customer Experience with Loyalty Management

By: SAP
SAP

Discover how deploying functionality for loyalty management in SAP Customer Relationship Management helps you collect valuable data that enables you to enhance the customer experience. You can then increase customer retention and foster development of a community of customers who serve as advocates for your business.

Tags : sap crm, loyalty program, crm processes


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Published:  Mar 29, 2011
Length:  7
Type:  White Paper